I Didn’t Received The Email Confirmation From DFA, What Should I Do?

I

Email Confirmation from DFA website is important in applying for Passport. These emails have great significance in your passport application journey.

We’ve been hearing alot of complaints from our Facebook Page that emails are not received immediately after booking an appointment. This increasing number of concern from Renewaland First Time Applicants fueled us to write this post. Plus, we’re also tired of answering the same question over and over again 🙂

Today, we will discuss what are those emails we are talking about. What are the problem and the possible reasons of the problem and the work around to address this issue.

WHAT ARE THE EMAIL CONFIRMATION FROM DFA WEBSITE

There are two email confirmation from DFA website that you will receive when you schedule an appointment for your Passport Application. The first one is the DFA Passport Payment Reference Number and the second one is the email confirmation from DFA website about the confirmation of your appointment.

The first email confirmation from DFA website about the DFA Passport Payment Reference Number contains the Payment Instruction for the applicant. This includes the Payment Reference Number, the amount to be paid, your appointment details such as the location, date and time.

It is explicitly stated that the email is not the confirmation for your booking or appointment so don’t get confused.

When you receive the email confirmation from DFA website about the DFA Passport Payment reference number, all you have to do is pay the appropriate amount of the passport fees to your chosen Authorized Payment Center such as Bayad Center.

Right after you paid the passport fees, you will receive another email confirmation from DFA Website stating the confirmation of your passport appointment booking which will bring us to the next screen shot of the first emailbelow.

Email Confirmation from DFA Website

The second email that you’ll receive is the Confirmation Notification email. This is the last email that you’ll expect to receive.

The email confirmation from DFA website about the confirmation of your appointment booking includes the Appointment Reference Number, Site, Date and Time. It also include a download link for your Passport Application Form including the Passport E-Receipt. This is the second email that you will receive.

Email Confirmation from DFA Website

The two two emails mentioned above are essential on everyone’s passport application process. Missing one will result to unsuccessful application.

WHAT TO DO WHEN YOU DIDN’T RECEIVE THE EMAIL CONFIRMATION FROM DFA WEBSITE

We have received dozen of passport applicants’ complain that they didn’t receive any emails from DFA Website about their Passport Appointment.

We too have no answer why this is happening. Though one reason for the failure is the huge volume of users of the DFA website which the servers can’t handle.

So if you found yourself in this situation, here are our advice on what you should do.

1. Determine what email is missing?

  • If you haven’t paid yet then you’re missing the first email (see screenshot above) which contains the Payment Reference Number. You may refer to A1 to A3 steps on how to solve your problem.
  • But if are already paid and you’re missing the second email (see screenshot above), refer to B1 to B3 steps on how to solve the missing email.

A1. Accept the fact that the Passport Appointment that you scheduled won’t push through. That means what you’ve done in DFA Website is gone and there’s no way to retrieve it.

Yes, you’ve heard it right. I’m sorry but this is the only thing that you need to do. Accept it and move on #hugot You don’t need to dwell on the negative side that someone from our Government is not doing his or her job properly.

A2. If the email that you’re missing it the one that contains your Passport Reference Number, all you need is to wait for another 24 to 48 hours to pass so you’re previous DFA Appointment will be cancelled.

The thing is, when you scheduled an appointment, you are required to pay it within the 24 hour window given by the DFA. This is automated that is executed by the website of DFA. Since you don’t have any email received from DFA, you’re unable to pay.

If you fail to pay within 24 hours Payment Deadline, the DFA Website will gather from its database all the appointments booked who failed to pay and will delete it after another 24 hours from the payment deadline. This will now clear the name and lift the block based on your email address.

A3. After this, you’re now free to book another appointment. But there’s a probability that the same issue will happen to you where you won’t receive any email confirmation from DFA website again. Here’s a few tip befor doing the booking of application again.

  • Use a GMAIL account. If you don’t have, create one.
  • Try to do the appointment booking during non peak hours. I suggest doing it 10PM to 3AM so majority of the population who wants to book an appointment are already asleep.

B1. If didn’t receive the email after you paid your passport application fee, oh boy, that’s quite a problem. The second email contains a download link for your application form which you need to present when you apply.

The first thing to do is try to compare the Payment Reference number that you received from the first email against the receipt that you’ve paid in your chosen payment center. There’s a chance that you have written the Payment reference number incorrectly.

If you paid the incorrect Payment Reference Number and want a refund, you have to contact the DFA Hotline (632) 834-4000, (632) 834-3000, (632) 556 0000. Tell them your concern and they will be help you with your concern.

B2. If you verified that you have paid the correct Payment Reference Number, try checking your email folders such as SPAM if the email went there.

B3. Last option you have is contact the DFA Hotline (632) 834-4000, (632) 834-3000, (632) 556 0000. This is a technical issue caused by their system. You have to walk them through your issue so they can help you.

Disclaimer: The above mentioned are only tips. We can’t guarantee that the same issue won’t happen to you again. Please don’t blame us because we don’t have anything to do with the errors of DFA website. 🙂 We’re just trying to help.

Don’t worry, everything will be ok. Pray to God that your scheduling of your appointment will be successful and receive the right emails which contains your Payment Reference Number and DFA Appointment Code.

Oh by the way, before booking an appointment, make sure that you have all the complete Passport Requirements and valid IDs needed.

Good luck!

About the author

Avatar
DFA Philippine Passport

PhilippinePassport.COM.PH is an online publishing website where you can find various articles discussing anything about Philippine Passport. Most of our articles focuses on How to Apply Philippine Passport, Where to Apply, DFA Passport Appointment, Passport Fees and others. Feel free to leave a comment for your questions.

816 comments

  • pa help nmn walang dumating n verification code about s appiontment ko s pagkuha ng passport…nag try ako gumawa ulit kaso already exists n nag hi2ntay ako n mail s email ko wala nmn po dumarating plsssss help my concern salamat

  • Gud pm po.. nakapag bayad na po aq kaninang 3pm sa bayad center pero bakit hanggang ngaun wla padin po aq natatanggap sa gmail q po na booking confirmation para po ma iprint kuna po sana.. Pls po paki sagot po, salamat… fayevillanueva093@gmail.com

  • Good day po nag email na po ako simula kahapon para sa renewal po ng passport ko pero hanggang ngayon po hindi pa po ako naka tanggap kng kailan po ang appearance ko po..salamat po

  • Hi, I scheduled an appointment for Nov 28, and paid already today din Oct. 19, and I havent received any email for the confirmation of my appoint as well as for my payment. Paano po kaya yun? Nag error po ang PASSPORT.GOV PH after the payment. Paano po gagawin dun?

  • Good Afternoon nakapag bayad na po ako for my slot or passport schedule pero wala pa po akong natatanggap sa email ko ng confirmation. need ko yon para ma print na ung form ko.

  • Good day po. Hindi ko po na recieve ung email na nakapag bayad nako. Need ko na po epaprint yun kasi nov. 5 po schedulae ko sa DFA Paniqui. Please po pa send nlang po sa isa kong gmail. Thank you

  • Good am po ask ko lng po.may appointment schedule na po aq pero wala pa ako nariricve na appointment code.salamat po.

  • hello po . nakapagbayad napo ako then wala pa po ung application code ko and need ko na po maipaprint ung application form ko sa tuesday po ung schedule ko october 20,2020. please pa send nmn po sa email mayleenoureta@gmail.com thank you po.

  • hello po . nakapagbayad napo ako 2days ago then wala pa po ung application code ko and need ko na po maipaprint ung application form ko kasi sa monday po ung schedule ko which is october 19,2020. please send it to my gmail account mesac.herhia09@gmail.com . thank you po.

  • hello po paki send naman po ang confirmation email sakin naka bayad na po ako at need kopo i print out ang appointment APPLICATION kc ung pinsan ko uuwi po sa zamboanga isasabay nya po un kc ang pamangkin ko e nasa malau papo naka tira at wala pong printer malapit sknila na Internet cafe.. pls naman po paki send sa email ko ang confirmation eto po email ko sanchezrhearizza@gmail.com salamat po.. sa 23 ka kc ang appointment nya… pls po

  • Please need your help kasi until this time wala pa akong natanggap na enail ng Refrence Cide para makapagbayad. I need to renew my ecpired passport asap.

  • Good Evening! Nagpa-appointment po ako October 16,2020 mga aroung 3am, bakit until now wala pa po ako natatanggap na reference number. kailan ko po kaya matatanggap yung reference number ko para makapagbayad na ako?

  • Good day. Nag bayad po ako ngayun sa 7 eleven. Wala pa pong send na 2nd email. Paki check po if tama or kelan po ung email nyo. Salamat po Godbless ito po ung email address ko. mylenetidula33@gmail.com yn. Tapos ung reference number ko DFE0B0SDE1

  • naka bayad na ako thru bayadcenter kaninag 01:45 pm kaso until now di pa rin dumadating ung confirmation email para sa appointment ko. DFA please help me, I need to work this out ASAP.
    paki email na lang sa acct ko calvarmarkanthony@gmail.com

  • please send me email confirmation for my passport application i pay already yesterday oct. 15, 2020 until now i cant receive a confirmation email of me and my son heres my reference number DFMNORZUJ5 my name is gemma c. delgado and my son reference number DFUJY6PY21 his name is joshua ken c. delgado please send our email confirmation soon thank u in advance and godbless :* heres my email address gencruz98@gmail.com

  • Gud day po nakapagbayad nadin po ako ng fee last october 14 gang ngaun wala pa ako natatanggap na second email,halos lahat po ganito comments dto ,,pakisend din po ang second mail sa account ko.aki_buns@yahoo.com salamat po

  • Good morning bakit po wala akong natanggap na reference number? Baka naman po magagawan ng paraan. Kelangan ko lang pong makapag renew agad.

  • Bakit hanggang ngayon wala parin yung confirmation ng appointment ko for renewal ng passport sa November 10, 2020 at nakaraan pa ako nagbayad sa LBC last Oct 7, 2020

  • Please dfa…marami na kami na nakabayad..pero wala rin mga email confirmation namin…tapos.no refund ang sistemahan nyo…hustisya naman po

  • I would like to ff-up an email confirmation for payment reference code. It will expire on October 16,2020. Waiting for your reply. thanks

  • Hello!

    Paano to this Tuesday Oct 21,2020 schedule ng appointment nia.. kanina 1pm aq nagbyad tru 7eleven, until now wla pa akong na received na confirmation code.. Ngayon lng ako nka encounter Ng ganito..
    Ayaw q tawagin ako Ng manloloko..ung system nyo bagal, kinukulit na aq😭😭..

  • bakit po hangang ngayon wala padin po confirmation msg sa email ko 2 days napo nung nag bayad ako thru 7/11 until now wala pa din ung 2nd email

  • Hellio po nag bayad na po ako ng passport fee pero wala pa rn akong na rerecueve hanggang ngayon what to do po baka kase pag pumunta kmi don walang mangyari kaseng walang confirmation please send to my email babyshit3p5@gmail.com

  • nag appointment po ako 2 beses sa anak ng tita ko sa dalawang beses na pag appointment ko wala parin akong reference number na natatanggap pano koba mababayaran ang appointment slot ko??? pls send nio naman po sakin ang reference number eto po ang gmail ko
    sanchezrhearizza@gmail.com

  • Good day! i just wanna ask on what to do to my confirmation email I alrealdy paid it last september 28, but until now I haven’t receive it. i hope I can get response to this, by the way my schedule is Octeber 13,2020 on tuesday. thankyou!

  • Paano magkuha ng online appointment sa embassy riyadh mahirap po kumuha ng online appointment pwed po direct na lng sa dfa..

  • Hi gud day po nagpa appointment po aq ng passport pero po wla p po aq ntanggap n refference no. Pra po mka bayad n po aq nka schedule po aq ng august 28 2020 paano po kaya yun?

  • I apply my passport renewal last July 28,2020 and pay in Bayad Center and the appointment schedule on August 11,2020 Name: JULIUS ANTHONY A.SALGADO i didn’t recieved the email appointment confirmation..What should I do?

  • Hi good day.
    I paid my passport appointment at 711 yesterday around 11am but I have not received a confirmation yet. This is my reference number DFO8HIKPJ9.
    Heres my email add frecemiento@gmail.com.
    Kindly send the confirmation here. Thanks.

  • I scheduled for a group appointment, and paid it thru 7/11. After paying it i received a confirmation email, however my mom didn’t.

    Please help. thanks

  • Good day DFA .
    I have paid the amount through USSC Bayad Center.
    Checked the reference number and there is no mistake in making the payment.
    Wala din po ung second email..
    Thank you.
    It’s been 2 days since I deposited my payment.

    • Wala pong dumating na confirmation email.nagbayad po ako nung aug 3, 2020,aug 10 po appointment ko,hangang ngayon wala pa din po dumadating.ito po yung reference number DFGAC57GO1

    • Good Morning DFA .
      I have paid the amount through Bayad Center which is GCASH
      and it was successful payment.
      There is no mistake in making the payment and followed the steps.

      Wala din po ung second email messsage na confirmation of my passport renewal appointment.

      It’s been 2 days since I deposited my payment.

      sa august 14, 2020 ang schedule ko. ano gagawin ko ngaun?

      Thanks

  • I already paid for three persons for the renewal of their passports and received confimation from coins.ph regarding the successful payment. But still I didn’t receive any confirmation from DFA

  • Gud am… I already paid 1,000 THROUGH Bayad Center on July 31, 2020 for my passport renewal with payment reference. #DFPDMOTT22 but have not yet received my appointment confirmation till now.. now.

    Please help me with this problem. Salamat po.

  • hello po nakapagbayad na po ako thru truemoney po nung august 2. pero wla po akong nareceive na email confirmation. sa august 10 na po yung schedule ko 11:00-12:00 sana po pakifix po ito.

  • Good pm. I haven’t receive any confirmation email. I already paid my appointment schedule thru 7/11 last friday (july 31, 2020) and my appointment schedule is on august 7, (2020). Thanks. please

  • Nakapagbayd na po ako tru gcash. Pero until now di pa din po ako nakakareceived ng Appointment code. Aug. 11 po ang appointment 1400-1500.

  • Hello kindly assist me,i paid for 3 persons in 7/11 last July 30 2020. Yet i didnt recieve my appointment code.our appointment will be on August 11,2020 between 10 to 11 am at SM Dasmariñas City.i called all your DFA telephone provided but nine of them areavailable to talk.hoping for your past response.thank you

  • Wala padin po aku natatanggap na confirmation email. Aug. 11 schedule ko. Sana po mag reply kayo kung nong dapat namin gawin salamat.

  • I didn’t receive a confirmation email I’ve already paid it thru 7/11 and my passport appointment is tomorrow

  • ask lang po ano po dapat gagawin 7 working days na po since nag online appointment ako at nakapag bayad napo ako through western union and now wala parin akong confirmation na natatanggap aug.11 na po yung appointment schedule ng ante ko .. ano po dapat namin gagawin ????

  • Dear DFA, I set an appointment as a group for 3 persons. I have paid it electronically via visa card for 3000 Php. Until now, I did not receive yet our Appointment Code. Please do something for us.

    • Same problem paid also using credit card…no email whatsoever. Emailed DFA numerous times and also made calls… till now still awaiting for my confirmation email.

  • Hello po nag bayad nko kahapon sa 7/11 3 Appointment po binayaran ko 3K po yun ..paano po i dodnt recieve any conformation email.. help

  • More than 24 hours na ng makapag bayad ako thru gcash pero hangang ngaun wala parin akong confirmation na narereceive my appointment is on August 6 panu po kaya ang gagawin ko? Anyone can help me please?

  • Nagbayad n po aq kahapon pgka recev ko ng reference nmber tru g cash. Pero until now wla p ang code.

  • Same problem but hindi saaken sa kapatid ko kase saamen ng Mom ko is nag send naman pero yung nag ka problema lang talga sa kapatid ko na walang sinesned na email but bayad na din naman sya pwede bang ung resibo nalang ang ipakita namen if wala taga paden masesend sa email nya? someone? August 14 po ang Appoint ment namen i hope mag send paden sya within this week

  • nakabayad na po ako sa bayad center para sa passport appointment..pero wala pa din ako natatanggap na confirmation code?aug 18 sched ko po

  • Ask ko lng po bakit wla pa din pong confirmation code po akong ntatanggap nkpgbyad na po ako sa 7/11 sa bngay nyo po na reference number…halos 2days na po ako ngaantay ng message nyo po sa email ko pero wla po tlaga khit san ko po tgnan ..please ano po bang dpat gawin sa august 17 po ang appointment ko?😓

  • Got a reply from @DFAPHL Twitter account that the original receipt is enough (if you paid online, there’s already a 17-digit appointment code in the receipt sent by PayMaya) if you still didn’t receive any email from DFA and it’s already your appointment day.

    • Hello and Good day. Just want to ask if you have made your appearance already? and if they accommodated you even just by having the paymaya receipt? Same issue paid online and no appointment confirmation email rcvd from DFA. Thank you

    • Hello and Good day. Just want to ask if you have made your appearance already? and if they accommodated you even just by having paymaya email receipt. Thank you

  • I paid online via a debit card then I was redirected to the portal of DFA and it says that my transaction is failed but they already sent me an email regarding my payment and it was deducted on my account. I haven’t received the second email regarding the appointment code. Thanks!

    • Mine was different. Transaction was successful, amount charged from credit card, but I was redirected to a blank page with this error:

      Something went wrong
      Sorry, an unexpected error occured, please refresh page by clicking here.

      However, I received a receipt from their payment processor PayMaya, but no e-mail from Passport.gov.ph. Haha!

  • I paid online via credit card. Then it redirected back to passport.gov.ph. However, there’s no e-mail. Yay! But I have a confirmation number screenshot after the successful payment.

    This is crazy.

  • hi. same problem here. wala padin po ako narereceive na confirmation email. i paid already last july 23 sa bayad center but until now wala padin ako natatanggap sa email. pano po kaya un? thanks

    • Sa dami natin na naging ganito, I’m pretty sure there’s something wrong with their MX server . And they don’t know how to fix it.

      I received an e-mail from PayMaya right away after successful payment. However, passport.gov.ph didn’t send any e-mail with my appointment details.

  • .wala parin ponakong narereceive na second email nagbyad n po ako sa bayad center last july 23 but hanggang ngyon wala parin po ung email..
    makakapnta prin b ako sa dfa aseana kht wala nung second email..tnx

  • wala din ako ntanggap na onfirmation email its been 24 hrs pass since I paid mine.. pede kaya mag walk in dala lang yung resibo at print fill out ko nlang yung application form? sino ditto nakatry ?

    • Nakapag pa appointment na ako for august 12. Naka recieve ako ng payment reference number But walang appointment code Tas nagbayad na ako kanina kase 24 hours lang daw nakalagay sa email. Tas wala pa po ako natatanggap na confirmation email. Pa help. Pm me on my fb account. Joi Anne Ashly Lopez

      • pag wala tlga punta kana sa dfa office sa lugar nyu then bring the official reciept and also your reqquirements for passport

    • Baka down Yung system ng dfa ngayon. This day lang ako nagbayad for my August 5 appointment. Di rin kasi ako nakareceive ng 2nd email na confirmation about sa payments ko.

      Add me on Facebook po kasi may itatanong din ako para mas mabilis Ang combo. “HAAFIDZ JABARANI”

    • Baka down Yung system ng dfa ngayon. This day lang ako nagbayad for my August 5 appointment. Di rin kasi ako nakareceive ng 2nd email na confirmation about sa payments ko.

    • I think may diperensya email configuration nila. Wala talaga na sesend na e-mails. Kasi naka receive ako agad ng e-mail from PayMaya na paid na, pero from passport.gov.ph wala sinend na confirmation, kahit sa spam/junk folder.

  • Gud pm po ano po dapat ko gawin s appointment ko …hindi po kc ako makapagpayment dahil unavailable daw po…ngunit hanggang nagyon hindi pa po nacacancel ng system ang appointment nya …patulong po namn ksi kelangan ko n po makapagrenewng passport ko

  • Hello po wala po ako na rereceive na code po from dfa, kailangan ko po sana palitan un location ko po kaso po need ng code eh wala po dumadating na email.

  • Hi po Good Evening , Been waiting for email confirmation po peru wala pa pong dumarating . Nabayaran ko na po sya peru wala papong dumarating na email confirmation. thanks

  • Nkabyad na po ako s western union pero wla pung dumating n email .khit s junk/spam wla po paano po iyon tumawag din po ako s dfa hotline wlang sumasagot
    Anu byan? payment reference no. DFAZPJDKR4

  • Dfa nagbyad n ako kahapon ng through paymaya bakit hangang ngyon wala pa ung confirmation ,bukas n ung appearance ko sa dfa san fernando la union DFT9PTDKR0
    Pakisend nlng po sa email ko xeirasophia.abayari@gmail.com

    Jul 19, 2020 1:46:6 PM: Cool! You have paid PHP1,000.00 from your PayMaya Account to DFA with Account Number DFT9PTDKR0. Your available balance is PHP7,004.45. Ref# 020105269789

  • Hello po good evening po..till now po wla p rin po ako n recieve n confirnation email s DFA..Ng apply po sko s DFA ng 01 July 2020 at nka recieve po ako ng unang email po ( reference number DF0WPGHQZ9 ) at nagbayad po ako s 7 11 nung 02 July 2020 13:02 pm till now po wla p rin po ako n recieve na email. 21 July 2020 2pm to 3pm po ang appointment ko po sa SM Baguio. Anu po gagawin ko po. Thanks.

  • i did not receive any email from dfa about the application form after i make the payment of dfa … I needed badly my passport ..

  • HI! wala po akong nareceive na confirmation email
    nakapay na po ako sa 7/11 nung july 13,2020
    ang appointment ko po is july 22, 2020
    reference number: DF50ELNSB3

    • Dfa nagbyad n ako kahapon ng through paymaya bakit hangang ngyon wala pa ung confirmation ,bukas n ung appearance ko sa dfa san fernando la union DFT9PTDKR0
      Pakisend nlng po sa email ko xeirasophia.abayari@gmail.com

      Jul 19, 2020 1:46:6 PM: Cool! You have paid PHP1,000.00 from your PayMaya Account to DFA with Account Number DFT9PTDKR0. Your available balance is PHP7,004.45. Ref# 020105269789

  • Help po. 24 hours na po ako nag aantay. Wala pa po confirmation. Paid na po. Reference Number : DFMTLYVPC9. Ang kasabay niyan, may confirmation email na. Yan lang po di pa nakareceive.

  • Pahelp naman po nkafill up akoh ng online form pero wlang dmating na confirmation.. And now gmwa ulit akoh gmit ibng account gnun pdin dkoh nmn macancel ung appointment dhl need ng appointment code ee wla nmn confirmation slamat po s ssagot

  • Pkiayos naman po ng system. Bayad na po ako pero wala pang confirmation. Pano naman maiprint ung need na requirements.. e mandatory pa naman sa inyo ung form.. wala pa akong narereceive na confirmatory msg mula sa inyo. July 28 appointment ko for renewal.. thanks.. please ..

  • I was able to talked to them just today and said they are having a system upgrade kaya nakaka experience ang mga applicants ng delay sa Appointment Code and Confirmation. I just hope na makapag re appoint tomorrow as they promised since I wasn’t able to receive an appointment code on my first application last July 05. They are very accommodating naman once you call them.

  • ngaun appointment pero wala p rin un confirmation, anu ba yan, asa dfa office na ako hinahanap sakin ung confirmation pakiayos naman. mukang mabulilyaso pa. pakiayos nmn po

  • ngaun appointment pero wala p rin un confirmation, anu ba yan, asa dfa office na ako hinahanap sakin ung confirmation pakiayos namsn

  • WALA PA RIN YUNG CONFIRMATION LETTER KO SINCE JUNE.30 PA SCHED. KO NA SA JULY 21. ILANG ARAW NA YUNG LUMIPAS WALA PA RIN AKONG NARERECIEVE

  • as of now may na recieve na ako duon sa bagon naapoint ko pero duon sa isa kong naapoint last July 10 Wala pang reference number hanggang ganyon pero naka pay na sa 7/11

  • Hi. Same situations here. Almost 72hours waiting and callong hotline and i already do a report. Kamusta po nakakuha na po ba kayo ng confirmation code? 😥 Bukas na po kasi ang sched. Ko. Ano po ba daapt gawin????

    • Hello sis same situation 24hrs na pero wala pa rin confirmation ano ngyari sa appointment mo ok na ba? Nag send na sila sayo ng appointment confirmation?

  • Excuse me po, nakapagbayad na po aq sa 7/11 reference q okey naman. wala pa aqng narereceived after pabayad q sa 7/11

  • Kindly send po ng confirmation ko nakapag bayad napo ako kahapon sa 7/11 hanggang ngayon po wala parin akong natanggap na email sa July 14 po yung schedule ko. Reference # DFRIJRPDW6. Please send nalang po dito sa email cornelia.claudette@gmail.com

    Thank you!

    • Wala pa po aqo natatang na confirmation until..apoinment na po ng pinsan qo ngyn noong jully 2 qo pa po binayadan.. Pa cancel na lng po ng apointment ni viola katrina flores.. Nag total lock down na dto sa lugar nmin hindi na makalabas..

  • wala pa po ako na received na confirmation email pero nakapag bayad na ako bukas na iyong appointment july 6, 2020 pakisend naman po sa email ko jinsdhie@gmail.com ref no. DFWINIE5D1

    Thank you

  • Re: URGENT

    To whom it may concern:

    I would like to follow up my Confirmed Application Form with receipt, since i already paid the Php 950 for Passport and the service fee in 7 eleven at June 30, 2020. The 48 hrs are already left but i do not received any confirmation.

    Please see details below:
    Date of Appearance: July 09, 2020
    DFA Site: DFA NCR SOUTH ( Metro, ATC, Muntinlupa City )
    Time: 11:00 – 12:00

    I have a proof that i successfully paid the exact amount and convenience fee for Passport.

    Hoping for your kind consideration and soonest response regarding on this matter.

    Thankyou,
    Alma R. Batac

  • I didn’t receive an email confirmation from DFA after ko pong mabayaran unG passport fee .. anO pong gagawin ko?

  • Hi, I already have an existing passport appointment but I accidentally cancel when it is about to pay already, because the balance in my PayMaya wallet is not enough. I thought I already received an email about reference code but I didn’t.. Please help me. I need a reference number in order to pay. Thank you.

  • walang pang confirmation na send sa email ko, nakabayad na ko at lahat ng hotline tinawagan ko na pero unavailable sa friday na yung appoinment anong gagawin ko…..

  • Good eve po
    Nakapag fill up na po ako ng appointment schedule ko sa dfa pra sa personal apearance pero wala pa po ako narerecieve o ntatanggap na apointment code.july 8 po schedule ko .ano po dapat kong gawin salamat po

  • Good day po

    Naka bayad na po ako noong June 2 hanggang ngayon wala pa akong na tangap ng conformation pero yung status ng pag bayad ko success naman nag email na din ako sa dfa appointment june 10 po yung schedule. Pa help na po ko baka tawagan na ako ng office.
    Salamat

  • nkapagbayad n po ako khapon pero hanggang ngaun wla dn po nrereceived s email ko ngbyad po aq s true money bkit po gnun nkailang check n ako gang ngaun wla p rn ano po b dapat gwin kc ngawa ko nman po ung step eh..

  • I didn’t receive my confirmation code. I already paid through LBC Bayad Center wit h a ref no. 1-112A3ZW154025

  • Ilang beses napo ako nagbook mg passport renewal pero wala po akong natanggap na confirmation code pero naschedule napo sa march 11 yong passport appointment ko ?

  • wala po ako narecieve na appointment code, March 10,2020 po ang appointment ko, SM Megamall. papano pupunta kung hindi na send sa email add?

  • wala po akong na receive na payment reference for dfa passport appointment. I tried to make a new appointment however my appointment still exist and need to cancel first in order to make a new appointment. Could you help to send my ref# thru my email
    missylea.1204@gmail.com

  • wala po kong nreceive na payment code, twice na po ko nagtry..
    Ano na po?
    dati 6 months before bago makakuha ng sched,
    ngayong may sched na ganito naman.

  • wala po kong nreceive na payment code, twice na po ko nagtry..
    Ano na po?
    dati 6 months before bago makakuha ng sched, ngayong may sched na ganito naman.

  • sa totoo lng walng kwenta ang online appointment nyu, so anung gagawin ng gobeyrno hahayaan nlng na ganito ? gawa ka ng gawa hindi ka nman mkakarecieve ng confirmation code ?

  • Good day
    Pwede din ba na don nalang mag bayad sa dfa? Nag pa. Schedule ako sa 28 tapos hindi ako nag bayad cancel pinindot ko, so ok kng ba na don lng mag bayad mga sir maam?

  • god day.. tanong k lang nag bayad po ako nong feb18 .2020 paid true money phillipines eto po yong ref# 177A4H8110607 ..1250 po yong binayaran ko hanggang ngaun po wala paring dumadating na conformation

  • Hi, Sana po makatulong tong comment ko. Nung Jan. 19, 2020 9:43pm ng nagbayad ako via GCash pero tulad niyo hindi ko din agad natanggap yung “Confirmation Notification” na email. Ang una kong ginawa ay tumawag sa customer service kung saan ako nagbayad at yun ay GCash. Ang sinabi ng GCash sakin ay pumasok naman daw yung payment ko papuntang DFA baka lang daw na delay yung payment papunta sa DFA.. Pangalawang ginawa ko tumawag naman ako sa hotline ng DFA (02) 8234 3488, dyan po ko tumawag. Ang sabi naman sakin sa DFA, wala pa naman daw dumadating sa kanila na payment ko. Sinabi din nila sakin email ko daw sa kanila yung “pay receipt” na galing sa GCash na patunay na nagbayad ako. Eto ang email na binigay nila sakin “appointment@passport.gov.ph”. At sinubukan ko din mag email dito ” info@passport.gov.ph“. eto ang email ko sa kanila.

    Hi,

    I didn’t receive an email confirmation in my passport renewal appointment. I already paid the processing fee thru GCash last night around 9:43 pm. But unfortunately no email confirmation until now. I also paid my wife and uncle’s processing fee thru GCash and they received their confirmation right away. I already called GCash customer service and they have confirmed that the payment was processed successfully to DFA. Here’s my payment reference number: XXXXXXXXX. Please also find my attached GCash pay receipt below .

    Thank you

    At kaninang umaga. Jan 21 around 7:47am sa awa naman ng diyos dumating naman yung “Confirmation Notification” ko kahit lagpas na siya ng 24 hours simula nung nagbayad ako. Try niyo lang din po yung proseso na ginawa ko. Subukan niyo din tawagan yung mga hotline na binigay ko at email na sinabi ko. Kung ibang mode of payment kayo nagbayad alamin niyo yung hotline nila at tanong yung status ng payment niyo. Sana nakatulong sanyo po tong komento ko. 🙂

  • Good morning dfa,hanggang ngayon wala pa rin ako na receive na email confirmation, tapos na ako nag pay ref no.DFRK5KH7H4 appointment ko ngayon na 22 time 3:00 …

  • DF4UEH9YX2, this is paid but no email confirmation. Please check this on your system. Because it didnt even rejected my money upon payment it simply accepted my payment so i am expecting that my transaction was already approved and process

  • Hi. Magtatanong lang po. Sa mga hindi po naka- received ng confirmation email at nakapunta na po sa DFA, pwede pong malaman kung kinonsider pa din po yung appointment nyo without the confirmation email? Thanks!

  • Good day po same po Rin NG ibang ung nangyari po SA akin..January 13 PO ako nagbayad po..walang parin po akong confirmation Hanggang ngayon..Sana po mabigayan po ng solusyon po..Ito po Ang email jolingamarcha@yahoo.com..salamat po

  • Good Day po,
    Follow up lang din po sna ako ng 2nd email confirmation of payment ilang beses na po alo tumwag sa hotline ang sabi nagreflect naman daw po ang payment. Sbi po wait ko lang after 24 hours kasu last jan. 13, 2020 till now po wala padin po ung email kahit na everyday ako nagfollow up.
    Thank you

    Reference number: DFJ2JHMLR5

  • Bukas na schedule ng appointment q pero until now wala padin ung 2nd email, pano ba un, nakatatlong beses n aqng twag sa hotline nyo pero wala pdin nangyayari…
    Reference No. DF1Q1T4AG1
    Sayang naman yung binayad q if nde aq iaallowed kumuha bukas dahil wala a ung 2nd email, nung jan 13 pa bayad na un… Kindly help nmn po to fix this problem…

  • Nyare dfa d makontak mga hot line nyo naipadala na ung bayad sa appointment pero wlang email ayos nyo naman serbisyo nyo tas sasabihin nyo NON REFUNDABLE

  • hi pls nka bayad napo ako and sa january 22 na ang scheduled appointment ng pinsan ko pls naman paki settle nyo huhuhu.

    account number. DFHNOGZCB3

    -DFA Payment Reference Number DFHNOGZCB3
    -Mode of Payment Reference ID: PAYMAYA 001503359347
    -Date of Payment JAN 15, 2020
    -Time of Payment 11:34

    Application Details:
    Applicant Name ERIC LLOYD APARECE
    Scheduled Appointment (Date and Time) Wednesday, Jan 22, 2020 / 11:00 – 12:00.
    DFA Branch Davao (SM City Davao)

  • Hi Magandang Hapon. Bakit wala pa po ang confirmation email? Nakapagbayad na po ako kahapon pero until now wala parin yung confirmation. Pls po pa follow up kasi Jan. 16 na po yung appointment ko. Here’s my reference DFRBCECOJ4

  • plzz namn po paki zend ng 2nd email para sa confirmation
    friday na po schedule namin
    bakit hanggang ngayon wla pa.

    naka bayad na kami sa 7/11 24 hours na po nakalipas wla.pa rin sa email ko
    ito po reference namin
    DFXIEQV4X7

    thanks hope you respond us
    god bless

  • Good day mam/sir,

    Bakit po wla pa yung appointment confirmation ko samantlang nagbyad na po ako kahapon sa 7/11.. Jan. 16 po sana ang appointment ko peru wla parin reply sa email na confirmation. Please po pa follow up. Néed ko po na renew passport ko.

    ryanpacumba29@gmail.com po ang email ko. Maraming salamat

  • Hello po Good noon po.! Bakit po wala pa ko natatanggap na Confirmation for my appointment ee naka bayad na po ako ng passport ko tru BAYAD CENTER! Pls send my confimation for my appointment form.. eto po reference number : DFWANRV2C5
    THANKYOU

    • Hello po Good noon po.! Bakit po wala pa ko natatanggap na Confirmation for my appointment ee naka bayad na po ako ng passport ko tru BAYAD CENTER! Pls send my confimation for my appointment form.. eto po reference number : DFWANRV2C5
      THANKYOU

  • Sched ng hubby ko this jan 16 naka bayad na kami pero wala akong na tanggap na confirmation galing sa inyo..paki send nman po..

  • Pahelp naman po ksi sa friday na schedule ng appointment ko kaso wala pa po ako narerecieve naconfirmation sa gmail ko para mapaprint ko na po .. nkapagbayad naman na po ako kaninang umaga eto po gmail account kielhezekiah@gmail.com

  • Bat ganon wala pa din akong narerecieve na confirmation ng passport appointment ko e nkapagbayad naman na po ako..

  • to DFA nakapag bayad na po ako ng payment bakit po hanggang ngayun wala paring 2nd email para ma pa print ang schedule ko..

  • Hello! I didn’t received the appointment code when I booked last December 28,2019. Though I tried several times to resched, I just can’t, since the system says that I already booked an appointment. I have it scheduled on January 15,2020. What should I do? I’ll wait for the immediate response. Thank you.

  • Wala po aq nrecve na appointment code sa gmail q.patulong nmn po pls.di ko po alam pno ko bbyaran at kung pano ko mkikita ang previous appointment q.hnd n po aq mkgwa ng bago kc po meron n dw .pwede po ba aq mkakuha ng new appointment code? Kailangan q na po kc mag renew .thanks in advance

  • good day, wla po ako nareceived na e- receipt and form from dfa,nakgpsettle n na po ako payment thru paymaya account..pahelp po salamat..

    Name: Jhon Paul Rivera
    reference number: DFFTHNVNR0
    Date applied: January 08.2020
    Date paid: Jauary 09,2020
    BRanch paid: Paymaya account thru dfa
    receiptTPa/ reference: 000823264506
    Receipt AR#:20009920153264506
    Amount: 1000
    Date and time of appointment: January 13,2020 Monday 1-2pm
    date ang time: Xentro mall Malolos City
    email adress: jhonapaladin96@gmail.com
    contact number: 09491040664

    On Thu, Jan 9, 2020, 4:29 PM DFA Appointment <appointment@passp

  • Hello po.. nag aplay po kami mag asawa ng multiple application for passport renewal last january 7 … Yung asawa ko nakatanggap ng email sa passport appointment pero ako.. walang dumating na email para sa passport appointment details para mabayaran ko yung payment.. pano po ba to? Di ko din ma cancel appointment dahil wala akong appointment code… Pls help…

    • UPDATE: If you did not receive your appointment details, you may contact the following number for more information: (02) 8651-9400.

      Prepare ninyo lang po yung details:
      -DFA Payment Reference Number
      -Mode of Payment Reference Number (e.g. Gcash Transaction ID, Bayad Center Reference Number, etc.)
      -Date of Payment
      -Time of Payment

      Application Details:
      Applicant Name
      Scheduled Appointment (Date and Time)
      DFA Branch

  • Wala pa rin po kaming confirmation email nung january 3 pa po kami nagbayad dalawang account po. Eto reference number DF7KKPWXW7 at DFTZZA1MW2

  • Nakapagbayad na ako kahapon after ko ma receive angreference number pero bakit hanggang ngayon wala pa din akong na receive na confirmtion email? Ito po yung reference numbe ko DFQ83IMQP9 at ito ang email ko jennielynrivera4@gmail.com. Sana maayos nyo po sayang pera namin.

  • Ako din 24hrs na wala p din..2mawag ako s dfa sbi nman still pending pero s pnag bayadan ko successfully na..tapos ssbihin p d dw accredited un..samantalang ok nman dati ung mga nbayadan ko..tsssskkkk

  • Kami din po. Hindi pa kami naka receive ng second email para sa confirmation. Tapos na po kami naka bayad. Yung GF ko hindi pa naka receive ng second email. Tsk

  • I already paid the said amount for the passport application ( renewal ) and i am not getting the confirmation email about the payment. But the status of my payment was success already. I already doubled check the reference number and it was indeed correct. I need a prompt responses about this. Thank you!

    • Ganyan din po sakin. Pero sa pinag bayaran ko ng payment bngyan ako ng receipt and it seems like tama nmn ref # and all. But til now wala pa dn

  • Good morning concern lang ako . Kasi nakapag bayad nako kahapon pa so . Diko pa narereceive yung code.. diba 24 hours lang ung expiry nung pag bayad ko baka maabutan nun at ma cancel yung appointment ko po have a good day thank you…

  • Ilang araw ba bago matanggap ung email ng dfa after mong magbayad kasi chineck ko na if nasa spam ba o nasa trush ko oh baka mali ung reference no. Na nilagay ko sa bayad center bakit ganun wla pdin ako natatangap mg aaltay pba ako o tatawag na malapit na ung appointment ko..

  • Wala pa po akong natanggap na confirmation email nakapagbayad na po ako. Sana po ay makatanggap na po ako kailangan ko po kasi ipakita sa parents ko. Good day!

  • I Al ready paid but wala po ako narecieve na confirmation need ko n po kc agad pano nio po ako matutulungan

  • I already paid na po but wala pang na recieved na confirmation i don’t have hotline number so please help me with this problem

  • Kailangan bang magbayad muna bago maresib ang confirmation code?
    Wala pa kxe aq nareresib na code
    From cagayan valley pa aq..
    Waiting sa passport code jere in baguio
    Please paki check

  • Nakapagbayad na po kmi kanina po sa bayad center pero wla pa po kami na receive na confirmation ano po gagawin namin? Eto po ung ref #DFGX4WKW86
    We need help

  • Paano po mam/sir nkpag bayad na po kmi sa bayad center or 7 eleven po kaso wala po dumating na apointment slip po samin paano po gagawin nmin?
    Ito po ung ref. Num
    Df3en0w056

  • Paano po mam/sir nkpag bayad na po kmi sa bayad center or 7 eleven po kaso wala po dumating na apointment slip po samin paano po gagawin nmin?

  • Hello
    nakapag bayad na po ako pero until now wala pa rin appointment / confirmation code ko.

    ito po ref. # ko
    DFCII4TFB5

  • good day po pwede po pkisent ang code ko sa appointment ko po sa passport di ko kasi nakuha po eh para po mabayaran ko n po salamat

  • Hnd rin po aq naka received ng confirmation nag bayad n po aqo nung dec 12 wla p rin po aq na tatangap now.. pakisend n lng po dito sa isang g mail account ko po na imperialmaritess817@gmail.com pra mata ggap ko pls.. hnd ko n po kc ma retrieve ung isang gmail ko ee.. n imperialmaritess4@gmail.com dyan po kc binigay ko n gmail peo wla ko natatanggap paki send n lng po jn sa dlwa account ko pls.. pakiusap.

  • Wala po akong natanggap n confirmation email bayad n po kaninang 11 po aq nag apointment at nag bayad but hangang ngaun wala p po ito po ung reference number
    DF4TX2ZYC0

    • Hnd rin po aq naka received ng confirmation nag bayad n po aqo nung dec 12 wla p rin po aq na tatangap now.. pakisend n lng po dito sa isang g mail account ko po na imperialmaritess817@gmail.com pra mata ggap ko pls.. hnd ko n po kc ma retrieve ung isang gmail ko ee.. n imperialmaritess4@gmail.com dyan po kc binigay ko n gmail peo wla ko natatanggap paki send n lng po jn sa dlwa account ko pls.. pakiusap.e ito po reference no.DFRNGAALP7 wait ko n po asap pra po ma print ko n po pls..

  • hi pa help po hindi kopa na received ang confirmation kanena payung umaga dipa dumating pero nabayadan napo. DFDEO9N9U3. bayad napo yan paki send nalang po sa email add ko ang confirmation of appointment para ma print kona sarahgena12@gmail.com yan po email add. Salamat po need lang ang confirmation po

    • nakareceived kana ng confirmation email? paano ginawa mo?
      wala pa din kasi akong narereceived, dec 4 ako nag pay, until now wala pa din yung confirmation email. 🙁

  • I did not yet finish my appointment with dfa… How will I finish it. I am on payment section but suddenly I lost connection. How will I finish it?

  • I didn’t reciecve confirmation code, but I want to reschedule appointment, kaya po sana paki cancel nalang po nung na una Kong schedule salamat po, ok Lang po ba kahit Hindi ko narecieve yung confirmation code ko, kapag binayaran ko po ay diretso parin po ang transuction dhl may na recieve po akong epayment bill galing dfa na kailangan bayaran

  • I didn’t reciecve confirmation code, but I want to reschedule appointment, kaya po sana paki cancel nalang po nung na una Kong schedule salamat po

  • Good day..done na po ako mgbayad with the correct reference # but no confirmation email received yet..nov.22 po ang sched…sana mafix po ito soonest..thank u

  • Magandang araw po pki cancel po yung appointment ko wla po kc ako ntanggap na confirmation code sa email ko kya di po ako nk proceed MARAMING SALAMAT PO

  • Good day! I made an appointment for passport application today, but i havent receive any email message for the appointment code in able for me to pay for the fee. How long it will take to receive an email message from DFA? Thank you

  • Good afternoon, wala po akong natanggap na confirmation email s group appointment namin for tomorrow. Nag bayad na po kami last friday sa bayad center thru BDO. 3 persons po kami mag aapply. Paki send nalang po sa email ko kasi di naman matawagan yung hotline nyo dito sa davao pati ibang hotline na nakalagay sa site nyo.

  • Gd day..nakabayad n po ako pero walang confirmation n dumating..nov 19 po ang schedule appointment ko..please help nmn po…

  • Good am I have already paid po para sa appointment ko for renewal ng damaged passport ko. At wala akong natanggap na confirmation email, kahit sa spam folder ko. I’m in a hurry too since my flight will be next month. DFZX8DO0T3 ang ref number. Patulong naman po

  • Good day. I made an appointment for passport application but i havent receive any email message for the appointment code in able for me to pay for the fee. How long it will take to receive an email.message from DFA thank you

  • Hello po good evening.
    Nag appointment po ako ng isang renewal sa dfa clarin misamis occidental and isang dfa gensan po.ang isang email ko po na ginamit,rebeccamalin1010@gmail.com
    At ang isa po ay pie.sweety60@yahoo.com.ph parihas po na wla pa akong natanggap na ref# puede po bang malaman bakit ganon?
    Tnx po

  • hi I am Severino Caoile Jr. its been 2 days na nagbayad ako sa passport sa bayad center pero wala po confirmation na na received paki send nalang po oct. 23 po schedule ko. panu ako makapunta if wala confirmation na na received sa email. pls. send to my email sarahgena22@gmail.com. yung reference number na binayaran ko sa bayad center DFLLADD1S5

  • pls. send to me my confirmation of appointment already paid passport in bayad center 2 days na wala pa dim dumating na confirmation sa oct. 23 2019 napo sana ang schedule of appointment 😭. what should I do any advise diko pa din na received sa email

  • Didnt receive reference # in my email
    I already booked my appointment but i cannot process my payment yet since i havent receive any emails yet. Please help. Many thanks

  • Pakisend nanpo sa email ko ing confirmation code .nakapag bayad na po ako .badly needed lang po .nakapag leave na ko that date .salamat po pakitulungan po ako please

  • I Didn’t receive confirmation code .how can i get my receipt and form please help me .i already done na po sa payment

  • Hiilang beses napo ako nag appointment mga 3rd time na ata toma niwala poako nareceive na appointment code sa ymail ko check ko spam wala din po bat po ganunpero try konagappoint uljt sabi ezistjng na daw jng pinabook kong appojntment problem walang code na dumadating sa ymail ko po pang 3rd time k ona sa alam ko nagtry simula last month wala ni isang dumating na code nasasayng po kasi ung araw. Sana po maaksyonan.

    • PLEASE HELP NAMAN PO..2X ATTEMPT KO NA PO ITO MAG ONLINE SCHEDULE PERO WALA PA RIN PO AKONG NARERECEIVE NA APPOINTMENT CODE SA EMAIL..YUNG 1ST ATTEMPT KO PO TINAWAG KO PA SA DFA,SABI PALIPASIN KO NA LNG MUNA NG 48HRS MBUBURA NA YONG 1ST APPOINTMENT KO..SO AFTER 48HRS, FOR THE SECOND TIME NG ONLINE SCHED ULIT AKO WALA PA RIN PO…PAANO PO BA TALAGA,FIRST TIME KO PO ITO…TULUNGAN NYO NAMAN PO AKO SA APPOINTMENT CODE KO…PAANO PO MAKAKAPAGBAYAD AT MKAKAPAGPRINT KUNG WALA NAMAN PONG CODE..PLEASE NAMAN PO…

  • Yung sakin po d pa naman napupush tru sa payment biglang nag error at nag simula sa umpisa ulit tapos bigla lumabas may appointment done na. . Wala naman lumabas na confirmation codw from dfa. Wala din sa gmail ko…

    shijohngonzales@gmail.com
    Pa cancel nalang po para maka pag appointment po ako ng bago. 1st time ko please po paki cancel nalang para maka pag pa appointment ako ng bago

  • Bakit wala parin yung apoinment code ko kung pwede po paki cancel nalang po kac po gagawa nalang ako bago scadule yung panfalang emarheyn somodio cajulao po pa cancel nalang po at mag papa re scadule nalang po ako

  • DFA Passport Appointment System – Notice of Provisional Schedule
    Inbox
    x

    appointment@passport.gov.ph
    Tue, Sep 24, 7:31 AM (2 days ago)
    to TINSKY2284

    Dear KRISTINE YVERT GUTIERREZ,

    THIS IS NOT YOUR BOOKING CONFIRMATION.

    You are receiving this message in connection with your attempt to reschedule your previous provisional schedule at Lipa (Robinsons Lipa), on Wednesday, Oct 30, 2019 / 11:00 – 12:00 to a new provisional schedule at Lipa (Robinsons Lipa), on Tuesday, Oct 08, 2019 / 11:00 – 12:00.

    In order for your temporary schedule to be finalized and registered at your chosen passport service site, you will have to confirm your appointment within 1 hours upon receipt of this notice. Failure to do so will automatically cancel your provisional booking to give way to other passport clients.

    To confirm your provisional schedule, click the link below:

    Click here to CONFIRM your booking
    After confirming your booking, a new email message with further information and additional instructions will be sent to you by the appointment system.

    Depending on actual server load and network traffic, the server may take some time before it can send a confirmation email for the selected booking.

    NAGPA RESCHED PO KASI AKO.. YAN PO UNG EMAIL NA DMTING SKIN.. KASO 2 DAYS NA PO.. HINDI KO PO MALAMAN IF NA APPROVED PO BA UNG PAG PALIT KO PO NG DATE NG APPOINTMENT.. GUSTO KO LANG PO MALAMAN AGAD PARA ALAM KO PO KUNG ANO DATE AKO PUPUNTA.. NABAYARAN KO NA PO na din po kasi e… ng pa resched lang po tlg aq ng mas maaga.. sana po mabgyanpansin nyo po ito,, salamat po…

    • hi tanong ko lang nareceived mo yang email nila 2 days after mo nagparesched? at anong nangyari sa pagpaparesched mo same case kasi. nagparesched ako now kaso wala naman email sakin ng approve na yung reschedule appointment. thank you

  • Good day, I tried online passport appointment, I don’t get any confirmation on my email for payment code. I try again for my passport appointment, but it says that I already appointment my passport and I need to cancel my previous appointment which is has a same date. What will I do to know if their is any possible way to let me if I enrolled my passport appointment. Thank you and more power

  • Hello Sir/Madam,

    I would like to ask why i still didn’t receive my ”CONFIRMATION CODE” to download or print out my DFA Appointment.

  • Hello Sir/Madam,

    I would like to ask why i still didn’t receive my ”CONFIRMATION CODE” to download or print out my DFA Appointment. Please be Send it to me its Urgent!.

  • Hi I booked my appointment but I didn’t receive the reference number, I just wan to know how can long can I wait to receive the reference code? Thankyou

  • Reading most of the comments and realizing that I wasn’t the only one experiencing the same problem, natatakot na ako mag proceed baka masayang lang ang bayad ko if ever man walang confirmed appointment packet akong ma receive.

  • Hi I booked my appointment but I didn’t receive the reference number, I just wan to know how can long can I wait to receive the reference code? Thankyou

  • Hi good morning po..nagpa schedule po aq ng appointment pero wala po dumating n code para makapagbayad aq na aq.

  • Hi, nagbyd na ako tru Gcash kaninang 1am at wala parin po akong email confirmation na natatnagap i checked na din na tama ung refernce no, na nilagay namin. I called DFA but no one answered. Please help me to fixed this

  • sir/maam,
    good day po, nagkaschedule na po ako pero hindi po ako nakakuha ng appointment code galing sa inyo pano po ba ang gagawin ko!?

    maraming salamat po!!

  • Hello po ma’m/sir,

    Good day po ask q lng wla din po aq na recieve na email from you kahapon lng po aq nagpa skedule ng appointment slot kaso wla nmn po email paano q ma pa print un nag try ulit aq mag fill up another pro d na po pwd kc I have already na pro paano q ma recv? Need help po need an immediate response tnx and Godbless

    • Good evening pls pa help po d po ako nakatanggap ng email para sa last step ng appointment scheduling august 20 po schedule ko ano pong gagawin.ty

  • Good afternoon sir I’m era Mae Mae macalam,i didn’t receive my email reference number on my appointment schedule,my appointment scheduled is August 5,ano pong dapat gawin ko ?

  • Hi po, wala po ako nareceive sa email ko na reference number JENNIJOE MAMANGUN pwd po paresend for renewal po yung passport ko sa AUGUST 05, 2019 yung appointment. Please passist naman po.

    Salamat po. Godbless!

  • Hi All

    Paki follow up naman po as of this time wala pa akong na receive na confirmation for appointment tapos na po akong magbayad its almost a day na po..

    Salamat

  • Bakit poh ako marecieve n confirmation at reference appointment ko? Paasist nmn poh. Nkailang ulit naku ei.. Salamat

  • Gudam po wala pa ako narecieve na confirmation at reference sa appointment ko.. Pa assist naman po.. Salamat

  • Gud pm po, PA assist nman po bka po pwede pki resend po sa email ko yung confirmation motivation ng appointment ng mother ko Simeona Quintillan Parreno sa July 26 2019 po ang schedule tnx po

  • Help help help help po pls…
    Kailangan po ba mag bayad ka muna ng payment bago ko mareceived yung appointment code para maproceed ko yung next step at makuha ko na sa email ko yung appointment schedule form ko?

  • Very sarcastic. Please accept the reality that there’s really something wrong with the process. Last time was easier when payment is to be done after the actual renewal.

  • Nagpa.appointment din po ako ng august 29 at kahapon po ako nagonline. pero wala po akong natanggap na code para bayaran at di din po nageemail saken ang dfa. Ano pong dapat gawin? Thank you🙂

  • Good day po nag set po ako ng appointment last july 8 2018 pero wala akung ntanggap na code na galing sa inyu po.

  • Good day po nag set po ako ng appointment last july 8 2018 pero wala akung ntanggap na code na galing sa inyu po. Pwedi po na pa send ulit ng code . Salamat.

  • I did not received a confirmation email, as tried to book appointment again today, the site has no available dates to show of any months nor time slots. What happened po sa site ?

  • hindi ko po nareceive yung email and di pa po ako nagbabayad. na click ko po kasi yung cancel gagawa po ba ako ulit ng appointment?

  • No email confirmation received. Called DFA and they tried to resend it 2 times but I still have not received any email. My appointment is at 10am today and I will go there without the printed email confirmation and form. Hope i’ll be assisted accordingly.

    • Good day! What happen po? Nakakuha po kayo passport? Same story po.. di rin nakareceive email confirmation after payment

  • pwede po ba kayo na magdagdag ng reference number sent to email unsuccessful notification sa inyo para pwede po ulit makapag appointment na hindi na maghihintay ng 48 hours? thank you for reminding us to pray and wishing goodluck.

    • Sir/ma’am good pm po wla pong dumating na reference number sakin. S Gmail ko. Po pa assist nmn po. Slamat

  • bakit wala po ako nariricieve na confirmation.panu makukuha appointment code kung wala namn nadating na confirmation sa email ad ko..pls help po

  • Magandang hapon po ma’am or sir,
    Bakit po wala senent na cofirmation code sakin via mobile o email, mga ilang araw ko na hinihinaty peo wala pa din po ang code, sa may 2 po sana yung schedule na nafill up ko.. .
    Name : Junair U Tanggor
    Number : 09201095295
    Passport No. : EC1127427
    Sana po malaman ko na ang resulta before may 2 malayo kc kami jan sa cdo,
    Maraming maraming salamat po sa inyong pagtulong saming mga pilipino ukol sa mga ganitong problima, muli po maraming salamat sa inyong malawak na pang una, Mabuhay

  • paano po pag wala parin yung reference number ko sa passpprt kasi ginamit ko po kasing email is yahoo mail pwede po ba yun?

  • Invalid Transaction Request
    Sorry, but the reference number you supplied was invalid and needs to be fixed before you continue.

    Kindly contact our help desk support for further assistance

    it’s been 2 days already and same message…

    Invalid Transaction Request
    Sorry, but the reference number you supplied was invalid and needs to be fixed before you continue.

    Kindly contact our help desk support for further assistance

  • Wala kaming code na recieve pangalawa nato nang yare ilang oras na ko nag hihintay sa code pero walang code my payment cash pa

    • Ako din..ang masaklap hindi ko panabayaran wthn 24 hours…ano bha dapat gawin..may 20 na appointment ko…hindi rin ako mkaapointment ulit…please help me..

  • Wala akong may na recieve sa email ko and the code, lalong wala akung natanggap nga confirmation, panu ba ako maka pag check nang na appointment ko walang code.

  • nakabyad na me and na recieve ko na naman ung email..ang problem ko po nbura ko ung email na d ko pa pla na pprint..anu po dpat kong gwin

  • I received the reference number to be paid, I paid it but its been 10 hours and d I did not recieve the appointment conformation.

    what are we going to do?

  • I’m in the final process and I accidentally reloaded the page but I’ve already put my email and expecting that it will automatically send the code to my email but I didn’t recieve any email, So I tried again and fill up the application but it says that “Appointment is already exists” Please fix your system especially sending our information to our emails. I need to renew my passport as soon as possible. This is my email neilgianan97@gmail.com

  • Dahil di ko mahintay code ko.. i just contact ung tao na lang mag seset ng appointment for me. Ayun wala pa 15 minutes meron na. Magbabayad na langa ko ngaun.

  • Sabi po sa nabasa ko dito mismo sa website. Pag 24 hours po walang nareceive na email o di nakapagpabayad. Madedelete po ung submit na data whithin 24 hrs. Mag apply ulit ng ibang appointment .

    • Dahil di ko mahintay code ko.. i just contact ung tao na lang mag seset ng appointment for me. Ayun wala pa 15 miites meron na. Magbabayad na langa ko ngaun.

  • pahelp naman po actually binobook ko kapatid ko at pamangking ko.nasa payment process na ako biglang naghang ung laptop ko.then i tried to enroll again tapos sabi Already exsist.eh until now wala pa ako narereciv na email.? april 10 ko po ung nabook.what to do po. ?

    • Hays pare pareho tayo. . Ang dami problema pala pag onljne. Akala ko mas mabilis. Araw din pala hihintayin. Waiting for my email till now.

  • Bakit po wala code n dumating ng apply ako pra s 2 anak ko… pg re apply ko ulit sbi need muna cancel ung una pano ako mkpgbyad kng wla code d din pwede apply again😭

  • Hello ma’am I already paid my appointment passport but I don’t even receive new email from DFA thank you please reply asap

  • my repond po ba ang binayad pag hind na recieve nang confirmation code via email kasi ako kagabi pa ako nag hihintay hangang ngayun wala pa.

    • hndi po na rerefund ang payment once naibayad na.. ako din po sana magbabayad na pero iverified ko sana ulit yung finillapan ko eh nanghihingi ng appointment code .. wala nmn po ako nakita na appointment code to view again my form.

  • I was trying to call the hotline numbers provided but no one is answering. I’ve paid my appointment on time but there is no confirmation sent to me.

  • Hi! Anyone knows about the requirements of getting passport? Nag search na po ako sa google may isa lang po ako na di ma gets yung confirmed online application. San po ba nakukuha yun at kailangan po ba ng print out nun? Thank you po hope an answer ASAP 🙂😘

  • It says after 5 days, the office will allow us to renew our application appointments because of the unsent email. But it’s already 10 days and still says the appointment exist we can’t re-appoint.
    Please follow up our process

  • What will we do when we do not receive reference or confirmation code , some says that the appointment we made is not successful but how is it when we try to make another appointment it says that it already exist .. how can we pay for it when we didn’t receive any of the code

  • March 18, 2019 at 5:20 am
    I just booked but didn’t receive my reference number.DFA sched is on March 30,2019 at 2-3pm.
    Please help me get my rederence number.Thanks you.

    • Sir/Ma’am,
      Please do help me to get my online passport appointment because I didn’t receive my reference number. I have a schedule on March 22, 2019 at 8am to 9am. I am hoping for immediately response for my concern.Thank you!

  • Sir/Ma’am, I didn’t receive my reference number and I already tried twice to get an appointment. May I request for help to receive na reference number. My email is “listerhero@gmail.com”.

    • Hi po sana matulungan nyo po ako wala akong email na natanggap tungkol sa referrence number ko confirm naman skedyul ko.

  • I did not received an email from dfa after I made an appointment and can’t pay because no application code sent from dfa and my schedule April 10, 2019 10:00 to 11:00

  • I receive my code but i failed to pay because dfa is offline yesterday and that is my deadline time. Is it still okay to pay until when

  • i didnt receive my appointment code.. how can i print the copy of my online registration if i didnt receive any appointment code and my schedule is on march 30

  • Hi DFA. i didn’t receive the appointment code, reference number and confirmation of my appointment for me. His passport is for renewal please address my concern. thank you

  • my gmail is correct and active but i didnt receive any email i try to set an appointment again but it said appointment exist then i wait for 2 days still no email receive

  • I HAVEN’T RECEIVE ANY CONFIRMATION IN MY EMAIL, I NEED TO GET THE APPOINTMENT CODE AND CONFIRMATION OF MY APPOINTMENT FOR MY PARENTS. PLEASE RESPOND IMMEDIATELY, THANK YOU

  • I did not receive any confirmation of payment reference number for the 4th try…
    Used 3 different email addresses and still got nothing…
    PLEASE fix your system!!!!

  • I did not receive a confirmation or my reference number yet,,,please send me my reference number so that I can proceed in payment,,,I can’t pay it witout my reference number,,,kindly message me please,ramae_26@yahoo.com or send via text message 09773218158

  • MY DAD DID NOT RECEIVE ANY CONFIRMATION EMAIL. TOMORROW NA YUNG SCHEDULE NIYA AND HE WAS EXPECTING SINCE NAKABAYAD NAMAN NA KAMI. PLEASE THIS IS URGENT.

  • My mother booked an online appointment for me and brother but only received the ref number of my brother for payment, i want to book again since i did not received a ref number but ” it already exist and you have to cancell first”. Pls adv what to do

  • Nag pa-schedule kami ng group appointment and paid through 7-11 last feb 13, 2019 pero until wala pa rin akong narereceive na confirmation.
    Please send it to my gmail.

  • Nakapag bayad na ako ng appointment ko Feb 21 na ang appointment ko until now wala pa rin akong narereceive na confirmation email sa inyo? DFDQFDUA94 yan ang ref no ko. Please help naman , sayang ang pera.

  • Nakapag bayad na po ako pero wala pa po yung confirmation na paid nako dalawa po kame ni Mama ngayon na naka sched yung sakin meron na po yung sa kanya nalang eto Reference No. DFP3YBOAZ0

  • Very unprofessional and insulting for you to say “Accept the fact that the Passport Appointment that you scheduled won’t push through. That means what you’ve done in DFA Website is gone and there’s no way to retrieve it.”

    You’re trying to be amusing by being “bloggish” — napatingin tuloy ako sa URL kung blog ba ito o website ng isang respetadong Philippine institution.

    Well, seems like wala na kaming magagawa kung bulok kayo (kailan ba naging hindi?). Gaya nga na advice mo “Accept the fact that the Passport Appointment that you scheduled won’t push through” na lang ang gagawin namin.

  • I didnt recieved the confirmation code..nagbayad po ako last feb 13 209 sa 7/11 pero until now no confirmation code..i try to call the hotline but not in service..please advise..paki send nlng po sa email ko.thanks
    anadegz13@gmail.com

    Reply

  • good day po! nagpa appoint po ako ng passport at sa monday (feb 18 2019) na po ang schedule ko po at nakapag bayad narin po ako sa 7/11 po pero wala pa po akong natatanggap na appointment code po. sana po maaksyunan nyo po ito kasi sayang po ang naghihintay na trabaho sakin abroad kung wala po akong passport at sayang din po yung pera na ipinangbayad ko po dito. hindi ko po pinulot ang perang binayad ko po dito dahil galing po ito sa dugo’t pawis ng magulang ko. paki send na lang po sa email ko ang appointment code po. esnairahpanaraag10@gmail.com

    • Hello, na resolve ba nila ang problem mo? Same problem din kasi sa akin sayang ang pera na binayad ko til now wala parin ung confirmation email ko.

  • Anong klaseng sagot to sa A1?

    “Accept it and move on #hugot You don’t need to dwell on the negative side that someone from our Government is not doing his or her job properly.”

    Mag hire kayo nang magalin na IT personnel. Problema nang system ninyo po yan at kailangan hanapan nang paraan na maayos. Kasi maraming nang apektado po dito.
    Kung di ninyo po kaya mag serve nang maayos online, wag na lang sana magpa online2x application pa.

  • Wala po ako na receive na appointment code sa email na nilagay ko sa application form. Ang schedule ko po is feb.28 11-12nn. Pakisend po ulit. Thanks

  • Good pm wala parin po ako narecieve naemail galing po sa inyo para s payment ng aming renewal . Oliver Aclao, Agnes Aclao at Mary kylla angela aclao

    • Good day,
      ask ko lang if ok na po ba yung sa inyo?
      kasi same tayo eh nagbyad na tapos wala pa akong natangap na appointment letter.

      salamat

  • Good morning.. I’m Mary Jane mamaliias
    I applied for passport appointment last February 8,2018 through online but i didnt receive any appointment code and verification code through my email what should i do how can i pay may passport without receiving any confirmation that i booked my scheduled appointment?pls rply

  • Good morning.. I’m Mary Jane mamaliias
    I applied for passport appointment through online but i didnt receive any appointment code and verification code through my email what should i do how can i pay may passport without receiving any confirmation that i booked my scheduled appointment?

  • Hello po. Pasensya napo na delete kopo ung email na sinend niyo Na may fifill upan pwede pi bang pasend po ulit. Di ko po kasi alam gagawin ko kanina. Sana po mabasa niyo ako po ung nag email kanina lang

  • Hello po. Nag online appointment po ako nung feb 8 2019 aroung 4:30pm then na received kopo ung email na may reference number na DFRXLI29S9 nagbayad po ako sa 7eleven dito samin sa santiago city isabela nung feb 9 2019 at 10:30am. Sabi po sa email niyo may bagong email na marereceived para sa confirmation nung appointment pero hanggang ngayon po wala pa po akong narereceive na Email or text pano po iyon? Valid paba ung ginawa kong appointment? Sayang po ung 1000 na binayad ko. Sana po may action kayo about dito. Thankyou

  • Good Morning po Mam / Sir, I didn`t receive any reference number on my email, how should i pay it? and yun lang po yung available na schedule date ko na pwede ako kasi busy po sa work. Kapag di ko po siya nabayaran magbabago na naman po ako ng schedule date. salamat po

  • Good afternoon we didnt received email confirmation to pay in our renewal schedule on february 14 , 2019. Here are our names oliver aclao, agnes aclao & mary kylla angela aclao

  • Good afternoon we didnt received email confirmation to pay in our renewal schedule on february 14 , 2019. Here are our namnea olivet aclao, agnes aclao & mary kylla angela aclao

  • gud pm pO.kagagawa ko lng ng appointment today bkit wla po reference number n dumting s gmail kO..paki send nmn pO kz kailangan ko mkakuha passport..

  • Good day!!
    Sir/ Madam I didn’t received any confirmation in email..What should I do?.Please help me for me to pay it today.Thank You.Godbless

  • maam ,sir…good evening po.pakihelp po send to me my appointment confirmation to my email….i havent receive after my payment on FEb 3 2019…..i need it on feb.12 at 2pm. with me my payment receipt from 7 eleven…..im waiting the confirmation til FEB 4 2019 but sad to say no notification or confirmation from dfa send to my email…kindly PLEASE MAAM<SIR>>Towhom it may concern,,,….PLEASE KINDLY send the aqppointment confirmation code so i can print the said form which i need to submit to dfa san fernando city ….payment done already but failed to receive the appointment cinfirmation code.maraming salamat po in advance….PLEASE MAAM sir….reply me…

  • hndi ko po ntanggap ang ref3rence number sa pagbayad ng 1200, pano ko po to babayaran within 24hrs if wla ung code.. ngpa sched ako pra sa Feb27 n appointment pero dpat ko bayaran bukas ang 1200..paki send po sa email ko pra mbayran ko po bukas.thanks
    jhonmark201485@gmail.com

  • I didn’t receive my first email for my appointment code. I’m aaking if it will be forfeited after 24 hours? I do hope not because i’m going to the DFA with my cousin and with same appointment.

    Please send me the appointment code
    Here’s my email address: allaine32@yahoo.com

    and you can also send it to my cousin’s email, as well: lumayagfeii@gmail.com

  • Good afternoon sir/maam, I haven’t receive my appointment code. I already paid the fee last Feb. 8, 2019 at 7/11 Danao City, Cebu. We are on group appointment and my accompany already receive her appointment code. Please send it to me. My email is torralbaris1801@gmail.com Thank You. God Bless

  • Good Day sir,
    I hope you will responce with my problem. I didnt receive the 2nd email after I paid at 7 eleven.. what should I do?

  • Hello po may gmail naman po ako. Wala akong na recive na confirmation. Naka pa schedule na po ako. March 1.
    Paki send naman po nang reference number na babayran ko. Sa gmail ko.
    adoygsat@gma.com

    Please po maraming salamat😊
    Godbless!!!

  • Hi po nagpa appoint po kami nang husband ko na confirm na yon group appoint but pagdating sa payment is nag not required at kahit na confirm nayong appoint nami hndi po kami nakareceive nang email. Ano gagawin namn pakitulong namn po. Salamat

  • Good day,
    Kumuha ako ng schedule para sa passport renewal ng mother ko, feb 18 2019 DFA Lucena 1pm.
    After maconfirm ng proceed sa payment area tapos bigla nlng ng restart yung website…
    Nung ngtry ulit ako mg schedule ang lumalabas eh me appointment n ang mother ko kaso wla kmi nre recieve sa email about sa appointment schedule or appointment codes… please help us thanks in advance

  • hi good morning,
    ng set po ako ng appointment today,
    so sinagutan ko po lahat, i even choose rush sana since urgent po kasi..
    then nung isusumbit ko na siya under payment..
    pero my ng pop up the error which
    “invalid transaction request…etc..
    please nmn po paki ayos.
    or if possible mg send po kayo ng confirmation sa email..

    here is my email po..
    analyn.chawan@gmail.com
    thank you

  • PUTANGINA NYO! bulok website nyo! na ako gumastos. HUGOT nyo mga mukha nyo puta! nag bayad ako tapos hinde dumating yun appointment code and receipt sa email ko! tangina nyo!

  • name: JIMMY CAMPOMANES
    reference number: DFF3NBHKG3
    PAID VIA BAYAD CENTER
    date of payment: JANUARY 30, 2019 3:38PM

    PLEASE GIVE ME MY APPOINTMENT IN9CONFIRMATION EMAIL)
    because i already pay my passport fee of 1250.

  • i didnt receive my second email although i paid the passport already. it is been 4 days already, please give me back my money if you cannot give me my appointment

  • GOOD DAY! LAST NIGHT (FEBRUARY 1, 2019), I BOOKED MY FAMILY AND I FOR AN APPOINTMENT IN CEBU POW (SM SEASIDE) ON FEBRUARY 23, 2019, 14:00-15:00 PM AND PAID THE FEES AFTER BOOKING. MY MOTHER AND MY SISTER GOT THEIR CONFIRMATION NOTIFICATION E-MAIL AFTER THE PAYMENT OF THE FEES BUT I DID NOT RECEIVE IT. I CHECKED MY RECEIPT AND COMPARED IT TO MY REFERENCE NUMBER AND THEY MATCHED. THEN, I WENT TO THE SPAM SECTION OF MY E-MAIL BUT THERE WAS NO CONFIRMATION NOTIFICATION E-MAIL UNTIL THIS TIME I POSTED THIS COMMENT. I CONTACTED ALSO ALL DFA HOTLINES BUT THE CONNECTIONS WERE ALL BUSY. WHAT SHOULD I DO NOW? ARE THERE ANY E-MAIL ADDRESS I COULD SEND MY CONCERN TO? IT IS STATED IN THE BOOKING DETAILS THAT I HAVE ONLY 24 HOURS TO PAY THE FEES BUT I PAID THE FEES ALREADY AND IN MY BOOKING DETAILS, I AM STILL PENDING. I WOULD BE GRATEFUL FOR THE HELP, THANKS!

  • mam/sir wala p po aq narerecieve n emailmula po sa inyo paano po aq mkkpagbayd kung wala p po kayo nasesend n code and reference number sa akin.bukas n po appointment q online.pakisend nmn po sa akin.salamat po

  • Bakit hindi ko pa po nareceive ang confirmation o 2nd email na tinutukoy niyo. nareceive ko naman po ang 1st email at nabayaran kona po through 7eleven pero bakit wala pa akong nareceive na 2nd email? naka 2days na akong naghihintay! sana po pakisend niyo napo please, my resibo pa po ako dito at tama talaga ang tinype ko na ref #. ito po email address ko.
    samsudinayob1998@gmail.com

  • Bakit hindi ko pa po nareceive ang confirmation o 2nd email na tinutukoy niyo. nareceive ko naman po ang 1st email at nabayaran kona po through 7eleven pero bakit wala pa akong nareceive na 2nd email? naka 2days na akong naghihintay! sana po pakisend niyo napo please, my resibo pa po ako dito at tama talaga ang tinype ko na ref #.

  • Hello po,Good morning!
    Magtatanong Lang po ako may appointment Napo ako,pero Wala po ako na receive na email.please Lang po.sana po ma receive ko na Ang code say email.

  • Hello po, imbes na gmail po ang nailagay na email ay facebook email po ang aming nalagay. Pwede po bang pasend nalang po sa facebook? Nakapag bayad na po kase kami.

  • Hello po. Ask ko lang po sana about po dun sa email for the confirmation link..within 24 to 48 hours nmn po ung waiting time right? Kasi more than 24 hrs na po kc since i booked an appointment but until now i haven’t received any email from you guyz.. And if ever na di ko mareceive within that timeframe okay lang namn to book another or a new appointment right? I highly appreciate it if someone could email me or message me at ondemelvin28@gmail.com.. Thank you..

    • Wala po akong narecieve na email or code or anything sa email ko or sa cp no. Ko pano kopo babayaran yun within 24hrs without a code or refference number? Pls reply po pls. Thanks in advance

  • Luh. “no hugots” “just accept it” and “pray to God”? DO YOU THINK NA PUMIPITAS LANG KAMI NG PERA OUT OF THIN AIR? Alam nyo gaano kamahal ung bayad per appointment? And now once we’ve done our bit to the letter, paid the fees and all, tapos KAYO ANG MAY KASALANAN KAYA HINDI MAG PUSH THROUGH KASI INCOMPETENT KAYO, KAMI PA MAG MOVE ON? Basically, you’re saying na BOBO KAYO AND WE JUST HAVE TO DEAL WITH IT? ANO TO???

    • True. I can’t believe a government agency would write in a bitchy manner like this!!! Truly appalled as a Filipino citizen here. Despite not being pissed off for not getting their damn notification code, this Q&A post that they’ve written totally pisses me off! Be more professional DFA! Don’t tell us to just accept your poor service!

    • Basically, your site needs improvement. If you can’t handle the amount of appointments requested or cannot accommodate the emails that needs to be given by the appointee’s, better improve your servers, do not tell us to just accept that our appointments did not push through because of your faulty system.

  • Please po.. Patulong naman.. Wala na po iba pang option bukod dito? Nakailang attemp na po ako since last week.. Available naman po ang slot sched na napili ko..
    Gawa narn po ako ng bagong email account.
    Pro wala prn akong natatangap na confirmation reference para makapagbayad.. Ano pa po bang ibang option. than08.gabriel@gmail.com po.

  • Good morning sir/madam,
    I make an online appointment last night but i didn’t received confirmation code in my email…

  • I did not receive any email after making a group appointment for 23 January 2019 at 1600 to 1700 at Marque Mall DFAPAMPANGA
    For Michael Hermias Alao and Marvin Hermias Alao my two Sons

  • Hello po! I rescheduled my appointment in DFA pero walamg dumating na mail right after ko ma confirm yung changes sa schedule. What do I have to do? I already checked my spam folder pero wala. I’m really hoping for a response.

  • Hello, i made an online appointment but i didn’t recieve a confirmation in my email address. What i am going to do to get the appointment code so that i can print the appointment.

  • Hello Po.. can i ask how long it will take after paying the passport appointment using the bayad center. I did not received the confirmation email of my appointment with the correct reference number being paid.

  • So dahil walang may alam kung papaano ngyari, iblame ko nalang sarili ko dahil sobrang ignorante ko. Thanks authority. God Bless and may you have wisdom

  • Hello, this is Gina Andawas Bawang. I reserved a slot for January 5 in Dumaguete City. I haven’t pay my slot yet, I also didn’t receive any code on my email even text. What should I do? I thought it didn’t work so I tried to reserve a slot for January 4 but it says that I already exist. But didn’t receive a code.

  • Pno po cancel ang appointment ndi po ako mkpg sign ng bago nacancel ko pokc ung una ndi q po alam ang confirmation code thank you

  • Refresh mo lang ung gmail mo tsaka dpat ung phone may space pa. Pag may notif ka na this device doesn’t have enough space, erase ka lang po tsaka refresh mo pra mreceive mo ung email

  • I apply for a renewal of my daughter’s passport but unfortunately I didn’t recieve application code. Could you please send it to my email address. Thank you

  • I filled up the application. Then i said there that I already sent my application but I didn’t received email from dfa.

  • Hello po. Good day would like to ask to please send back my appointment confirmation number.
    Reference number: DF2ZQH5XJ8
    Thank you so much for your immediate action regarding to this matter. Advance Merry Christmas!

  • Nag online po kami kaso wala pong dumating na appointment code to verify if naconfirm po ba ung appointment namin..plsss paki send po sa gmail account ko po salamat

  • Wow. Sobrang nakatulong yung help nyo. Magdasal nalang na walang aberya? Juskolord. Ang mahal ng passport tas napaka cheap ng service.. Sana dinggin din ng Diyos hiling ko na matauhan kayo sa wrong services nyo

  • Hi, ask ko lang po may appointment na ako for renewal of passport pero nadelete ko po yung email na dapat piprint na meron QR code hindi ko na rin sya ma.retrieved. Sana masagot po kasi tomorrow na yung appointment ko. Thanks

  • Hello po, bakit po ba ang tagal dumating ng passport na kinuha ko last nov. 21 2018, tapos via express po yun, pina express process ko nga para di ako ma abutan ng inaaplyan ko tapos ang tagal dumating. Thanks po hope you hepl me about this.

  • GUMAWA PO KAMI APPOINTMENT NAG BUFFER NA PO SA PAYMENT HANGGANG SA HINDI NA KAMI MAKA PAG PROCEED SA APPOINTMENT WHAT SHOULD I DO?

  • naghintay ako ng 24-48 hours para macancel yung appointment namin kasi walang dumating na reference number/ email sakin pero bakit di pa din po nacacancel. this is what you said ” If the email that you’re missing it the one that contains your Passport Reference Number, all you need is to wait for another 24 to 48 hours to pass so you’re previous DFA Appointment will be cancelled.” I can’t file a new appointment.

  • Nakailang beses na po akong pabalik balik sa site nyo para ulitin mag fill up ng form, pero wala po akong narereceive na reference no. Naka base pa po ako sa Australia uuwi po ako ng 30th Dec na travel docs lang dala kasi nawala passport ko, kaya tinatarget ko makapasok sa slot for January 3. May 1 month validity nga po yung travel docs pero mag sstart po ulit ng klase sa University sa Jan 16 kaya kelangan ko makabalik agad. Sana po bigyan nyo ng assurance yung mga tao na namomroblema dahil wala po talagang ref. No. or confirmation code sila/kaming natatanggap. Kung sa site man po ang problem sana maayos na po agad. Thank you

    • matatapos na ang 24 hrs ala pa rin ang reference number,paano ko mababayaran un…..paano kung di dumating un papaano makakapag apply ng bago ?i cancel ko ala naman akong natatanggap na appointment code.

  • Wow i apreciate it i really understand, thank you somuch for making me understand, kailangan lang yan nang pasensya

    Thank you somuch

  • Good afternoon po, can you send me po my appointment code? I made an appointment on December 10,2018. Please. Thank you for your consideration.

  • Sir 1st time applicant po. I didn’t receive the reference nmbr po sa email po. Pwedw po pa tulong. I cannot reserved slot anymore kasi po may nka reflect na *CANCEL YOU FIRST APPOINTMENT TO CONTINUE* bakit po ngka ganito?. Di po ako nka reserve lng email for our reference nmbr po kasi…

  • Good day, nag set ako ng appointment for my passport renewal on January 30 2019, dito pko sa UK this time January 16 pa uwi ko nag appoint lang ako ng maaga para makakuha agad ng available slots kase meron nman na akong mga requirements. Ive filled up everything then I was about to proceed for payment then ERROR occured. Wala akong na received na kahit anong email confirmation etc. How can I pay within 48 hours to secure my appointment?

  • Goood day. I wasn’t able to pay the fee for the renewal because of technical issue at bayad centers. I tried to make an appointment again but i need to cancel the first appointment i made where i need to input the appointment code that I didn’t recieve. Can you please resend the code. Thanks.

  • Nagsign po ajo ng application. After confirming ng oayment wala pong nabigay na reference number. Wala din po akong nareceive na email. Paano po ako magbabayad?

    • Hindi ko maintindihan eh may 15minute window para mag fill-up lahat ng fields. Dahil family of 5 kami kapos yung 15 minutes. Pagdating sa payment option nagfreeze na sya. Nag expire yung session. Inulit ko ngayon from step 1 to the end. Pero ang error ko naman na nakadisplay “icancel muna yung first application” dahil may existing na daw. Pero para makita mo yung first application, you will need the appointment code. Which doesn’t make sense kasi di pa naman nabayaran in the first place. So as a user, papano mo icacancel yun? Really need help. Salamat.

  • Hi. After entering passport details on renewal (after having an error page on the epayment) I could not restart all over again since the system detected that I have a schedule booked. However I did not receive any confirmation email. Can you send my confirmation email ?

  • Hello!

    I’ve been asking for updates regarding on my resheduled confirmation e-mail since last Monday, November 26, but up until now, I still don’t have any feedback. I’ve been calling everyday for updates but every person I talked to says “PLEASE WAIT FOR ANY EMAIL INCLUDING YOUR SPAM.. BLA BLA BLA!” and please call us every now and them. Mind you that I am a very busy person as well and I need an update as soon as possible so that I would know my appointment is in that particular date or not! Thank you!

  • I just made my appointment today to reserve a slot for passport renewal however i did not receive the reference number for may to pay for my passport. Kindly send it to my email vhen.ellana@gmail.com, so that i can pay it today. Thank you.

  • Natawa ako sa ” We too have no answer why this is happening. Though one reason for the failure is the huge volume of users of the DFA website which the servers can’t handle.” kawawa naman ang server napag-bintangan ng mga KURAP. hahaha! anong nangyare sa BUDGET para pambili ng mas MAGANDA , COMPETITIVE AT MAS MALAKAS NA SERVER? na bulsa nyo din ba? hahaha! GINAGAGO NYO ANG MGA PINOY EH, at anong ginagawa ng mga IT nyo jan? sitting pretty like princess? hahaha! ULOL! sarap e cyberattack ng website nyo, kaso mag ginagawa pa yung team ko. xD

  • Good day!

    Pagclick ko po ng proceed to payment is invalid transaction po naka lagay bat ganon po hindo po ba yun na confirm yung appointment ko.. Hindi po ba sa office nlng po magbayad pagkukuha na ng passport…

  • Hi wala po ank na receive na appointment code .. nag error po sya kaya diko alam ang code then wala din naman email sakin.. pano yan baka sa sunod na appointment ko lalo magka problema..?????

  • Good evening maam/sir. Pwede po ba na ma send yong confirmation email sa email ko kasi wala po ako naka receive. Nagbayad na po ako sa bayad center tsaka yung status ko doon ay success na po. Sayang naman po yong binayaran ko. Ito po yung email ko, jessagersaniba@yahoo.com.ph

    • gud pm sis. dumating na ba confirmation mo? same case tawo kahapon naka pay lng ako din hinihintay ko ang confirmation till now la pa din

  • goodafternoon nagbayad po ako kanina but then no confirmation galing DFA PAANO PO YUN MAKUKUHA KO PA PO BA YUNG BINAYAD KO REFERENCE NUMBER PO IS DFHU3UNSN2 1250 PO ANG BINAYAD KO TROUGH USSC. SANA PO HELP NIO PO AKO.

  • Can someone please help me .I already pay but no email respond .Sabi you need to pay first but after pay no email .?please thank you

  • Wala pa po akong natanggap na reference number sa email ko patulong DFA… November 28, 2018 ang schedule ko sa Cotabato..nakapagbayad na ako pero wala akong natanggap na reference number pasend po ng reference number salamat..

  • It was sent to my Spam. Then, nawala sya dun sa spam. Hindi ko pa naprint yung para sa A4 Na bondpaper. Supposedly ipaprint ko na sana sya kaso nawala. Kindly resubmit the application code to fheengot025@gmail.com, please Po. Tomorrow, we will be travelling from Ozamis to Butuan together with my classmates to get the passport. Pero paano ko makuha yung sa akin?? Nawala kasi sa Spam, hindi ko pa print.

    • mas madali na po kung tutuusin dahil kung sa dfa po mismo ang bayad. lahat po ng applicant dun magbabayad. hahaba ang pila. tatagal ang application.

      Kung sa bayad center po ang bayad at in advance, mas mapapadali po dahil madame pong branches ang Bayad Center. I hope it make sense.

  • I did not receive the confirmation code from DFA.. And paano ko po babayaran ung kelangan kong bayaran kung wala naman ung code..thanks

  • hello po , ask ko lang i already recieve my confirmation i see it already but after how many days i look at the my gmail.my confirmation is lost. in also ny a reciept is i drop in a garbage . coz i thought its ok nah.cost my information is already .h

  • hello po , ask ko lang i already recieve my confirmation i see it already but after how many days i look at the my gmail.my confirmation is lost. in also ny a reciept is i drop in a garbage . coz i thought its ok nah.cost my information is already .h

  • Hello po Good Day !
    Wala po ako na receive na passsport confirmation kong talagang ,, na schedule na po ako . paki send na lang po . Thanks

  • Error recurs, it said that applicants 1 &2 already exist, u have to cancel the first appointment, but i didn’t receive an emai how can i cancel it without code

  • nag pa appointment ako kahapon through online, kasu wala dumating na reference number? kailangan kc yon bago ako magnayad sa bayad center.thanks

  • Good day po baka matulong to. Try nyo po e check ang “all mails” section sa email nyo po kung wala sa spam and confirmation email. Doon ko po nakita yung second email nila. Have a great day!

  • wala parin akong natatanggap na email.. kaht sa pag pay walang acct nmber o what .. paano yan 24 hrs lang bngay ..

  • Nakapagbayad na ho ako, tama naman yung reference number kaso walang confirmation na dumating. Paano po yun? Wala rin naman sa spam. Wala talaga akong nareceive. Tapos sagotin ako ng taga-DFA na sorry ma’am kasi di po kami ang nag appointment. Pakiayos naman po nyan.

  • My schedule is on October 18. I was about to print the pdf file with the appointment code on it but couldn’t find it in my email. Is there anyway to resend the file? Your answer would be of great help. Thank you!

  • I already paid the payment pero until now wala paring dumadating na confirmation email sa Tuesday na po appointment ko. Please help sayang yung pera at oras. Pag nag schedule ako ulit.

  • wala akong nareceive na email/code galing sa inyo. nung friday pa ako nag schedule. di ako makapag appointment ng bago kasi kelangan icancel muna yung naunang appointment. kaya lang wala naman akong nareceive na kahit anong email galing sa dfa.

  • This is the third time na nag set ako ng appointment for Passport application, pero wala akong narereceive na email sa inyo. Please do something about this.
    Medyo na g ccause na ng delay eh. Thanks

  • wala po referrence number ang payment method ko pending lang po ang nakalagay hindi ko mabayaran ung appointment ng anak ko
    walang email na dumating sa email account ko.

  • good day po.
    tapos na po akong nagbayad through 7/11 pero walang confirmation code na recieved. correct naman po yung ref number. pls pa help po . im Michael Angelo Manigque Gulane. thank you po.

  • Need help asap nag appointment kami davao taga cagayan de oro city kami nag bayad na ako kanina pero wala pang dumating na confirmation. Wala kaming code or anything galing DFA Na okay na yung appointment namin. Panu yan pupunta kming davao tapos d pa sure yung schedule namin. How about sa pera na binayad namin d yun pinupulot sa kalsada.

  • Need help asap nag appointment kami davao taga cagayan de oro city kami nag bayad na ako kanina pero wala pang dumating na confirmation. Wala kaming code or anything galing DFA Na okay na yung appointment namin. Panu yan pupunta kming davao tapos d pa sure yung schedule namin. How about sa pera na binayad namin d yun pinupulot sa kalsada.

  • 2nd Confirmation letter code. Walang na email ang DFA. tugna na mn ang refference number ko at ang recibo. Success na daw yung payment. Kaso wala akong na recieve na any 2nd email for Confirmation code.

    Paki email na lng po. Pls.
    genevabebang@icloud.com

  • Good day! I just re-scheduled our appointment and I haven’t receive any email for confirmation. I tried opening my last reference number but it doesn’t exist anymore. We just paid the fee already!

  • I didn’t receive an email confirmation/code either, but when i tried to set a new appointment it says there that “Appointment already exists” how on earth would I know it existed when I didn’t receive an email confirmation or a freaking code.

  • no confirmation code pa po akong narereceive nagbayad naman na po ako. why not possible na agad mapadla ung appointment code. please help naman po .dapat po priority niyo ung paid na once paid process na agad. please po i need answer and action now.

  • I try to apply again but wla parin nkaapply na daw ako. Pro wla akong email na natanggap. 1week na 21-sept-2018 pa ako ng.apply but until now d ako mkaapply

  • after mapindot yung pay now on which dati wlang ganyan kasi dati hihintayin mo dumating yung code then confirm saka ka pupunta sa dfa sites mo para magpaschedule kasabaya ng bayad lalo nyo lang ginulo mga bugok kayo sa gobyerno. makaduterte ako pero bugok pa kayo sa mga pinalitan ninyo. INVALID TRANSACTION REQUEST Sorry, but the referrence numberyou supplied was invalid ad needs to be fixed before you continue. kindly contact our help desk support for further assistance. mga ulol. tapos ngayon need icancel yung appointment? on which paano makakancel kung wlang code na pmpasok sa email. mga bugok kayo lahat dyan sa dfa. di ganyan dati pinahirapan nyo lang tao dapat di nyo ginawang 10 yrs ang validity kung ganyan sistema nyo. basta governtment ubod ng bagal lahat ng ahensya mga bugok buti nga nbi nawala na pagkabugok ng sistema sa pagkuha. gayahin nyo yun hindi yung puro kayo kurakot wala ng asenso sa pinas halos lahat bugok

  • tang ina nyo pinapaihirapan nyo mga tao mga bugok kayo sa dfa dati di ganyan sistema mga putang ina ninyo ayusin nyo yang sistema ng dfa sites. after pindutin yung pay now magloloko na system failure gago pla kayo walang asenso sa inyo kung ganyan serbisyo nyo

  • good day po. nagbayad po ako kanina pero wala po email confirmation galing dfa. paano po yon kukaha ko pa po ba ang binayad ko?

Recent Posts

Recent Comments

Archives

Categories

Meta