I Didn’t Received The Email Confirmation From DFA, What Should I Do?

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Email Confirmation from DFA website is important in applying for Passport. These emails have great significance in your passport application journey.

We’ve been hearing alot of complaints from our Facebook Page that emails are not received immediately after booking an appointment. This increasing number of concern from Renewaland First Time Applicants fueled us to write this post. Plus, we’re also tired of answering the same question over and over again 🙂

Today, we will discuss what are those emails we are talking about. What are the problem and the possible reasons of the problem and the work around to address this issue.

WHAT ARE THE EMAIL CONFIRMATION FROM DFA WEBSITE

There are two email confirmation from DFA website that you will receive when you schedule an appointment for your Passport Application. The first one is the DFA Passport Payment Reference Number and the second one is the email confirmation from DFA website about the confirmation of your appointment.

The first email confirmation from DFA website about the DFA Passport Payment Reference Number contains the Payment Instruction for the applicant. This includes the Payment Reference Number, the amount to be paid, your appointment details such as the location, date and time.

It is explicitly stated that the email is not the confirmation for your booking or appointment so don’t get confused.

When you receive the email confirmation from DFA website about the DFA Passport Payment reference number, all you have to do is pay the appropriate amount of the passport fees to your chosen Authorized Payment Center such as Bayad Center.

Right after you paid the passport fees, you will receive another email confirmation from DFA Website stating the confirmation of your passport appointment booking which will bring us to the next screen shot of the first emailbelow.

Email Confirmation from DFA Website

The second email that you’ll receive is the Confirmation Notification email. This is the last email that you’ll expect to receive.

The email confirmation from DFA website about the confirmation of your appointment booking includes the Appointment Reference Number, Site, Date and Time. It also include a download link for your Passport Application Form including the Passport E-Receipt. This is the second email that you will receive.

Email Confirmation from DFA Website

The two two emails mentioned above are essential on everyone’s passport application process. Missing one will result to unsuccessful application.

WHAT TO DO WHEN YOU DIDN’T RECEIVE THE EMAIL CONFIRMATION FROM DFA WEBSITE

We have received dozen of passport applicants’ complain that they didn’t receive any emails from DFA Website about their Passport Appointment.

We too have no answer why this is happening. Though one reason for the failure is the huge volume of users of the DFA website which the servers can’t handle.

So if you found yourself in this situation, here are our advice on what you should do.

1. Determine what email is missing?

  • If you haven’t paid yet then you’re missing the first email (see screenshot above) which contains the Payment Reference Number. You may refer to A1 to A3 steps on how to solve your problem.
  • But if are already paid and you’re missing the second email (see screenshot above), refer to B1 to B3 steps on how to solve the missing email.

A1. Accept the fact that the Passport Appointment that you scheduled won’t push through. That means what you’ve done in DFA Website is gone and there’s no way to retrieve it.

Yes, you’ve heard it right. I’m sorry but this is the only thing that you need to do. Accept it and move on #hugot You don’t need to dwell on the negative side that someone from our Government is not doing his or her job properly.

A2. If the email that you’re missing it the one that contains your Passport Reference Number, all you need is to wait for another 24 to 48 hours to pass so you’re previous DFA Appointment will be cancelled.

The thing is, when you scheduled an appointment, you are required to pay it within the 24 hour window given by the DFA. This is automated that is executed by the website of DFA. Since you don’t have any email received from DFA, you’re unable to pay.

If you fail to pay within 24 hours Payment Deadline, the DFA Website will gather from its database all the appointments booked who failed to pay and will delete it after another 24 hours from the payment deadline. This will now clear the name and lift the block based on your email address.

A3. After this, you’re now free to book another appointment. But there’s a probability that the same issue will happen to you where you won’t receive any email confirmation from DFA website again. Here’s a few tip befor doing the booking of application again.

  • Use a GMAIL account. If you don’t have, create one.
  • Try to do the appointment booking during non peak hours. I suggest doing it 10PM to 3AM so majority of the population who wants to book an appointment are already asleep.

B1. If didn’t receive the email after you paid your passport application fee, oh boy, that’s quite a problem. The second email contains a download link for your application form which you need to present when you apply.

The first thing to do is try to compare the Payment Reference number that you received from the first email against the receipt that you’ve paid in your chosen payment center. There’s a chance that you have written the Payment reference number incorrectly.

If you paid the incorrect Payment Reference Number and want a refund, you have to contact the DFA Hotline (632) 834-4000, (632) 834-3000, (632) 556 0000. Tell them your concern and they will be help you with your concern.

B2. If you verified that you have paid the correct Payment Reference Number, try checking your email folders such as SPAM if the email went there.

B3. Last option you have is contact the DFA Hotline (632) 834-4000, (632) 834-3000, (632) 556 0000. This is a technical issue caused by their system. You have to walk them through your issue so they can help you.

Disclaimer: The above mentioned are only tips. We can’t guarantee that the same issue won’t happen to you again. Please don’t blame us because we don’t have anything to do with the errors of DFA website. 🙂 We’re just trying to help.

Don’t worry, everything will be ok. Pray to God that your scheduling of your appointment will be successful and receive the right emails which contains your Payment Reference Number and DFA Appointment Code.

Oh by the way, before booking an appointment, make sure that you have all the complete Passport Requirements and valid IDs needed.

Good luck!

About the author

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DFA Philippine Passport

PhilippinePassport.COM.PH is an online publishing website where you can find various articles discussing anything about Philippine Passport. Most of our articles focuses on How to Apply Philippine Passport, Where to Apply, DFA Passport Appointment, Passport Fees and others. Feel free to leave a comment for your questions.

1,197 comments

  • mga guys,I receive my passport today.
    parepareho po tau ng pinagdadaanan kya sana mkatulong po aq sainyo.
    1.)kung passport appointnment date nyo na at ala parin kau narerecieve na 2nd email from dfa for your CONFIRMATION PACKET/APPOINTMENT CODE magPROCEED parin kau sa araw na yun dahil iaasssist at ipoprocess parin nila yung passport nyo just bring po yung passport payment fee receipt na katibayan na nagbayad kau kc iveverify po nila kung tama yung reference payment number na binayaran nyo.kung tama nman ay ipoprocess na po nila passport nyo.sana po nkatulong aq guys….goodluck sa inyo

  • Nag appoint ako nung january 6, 2021… at nagbayad na din ako nung january 6, ng gabi gamit ang gcash pero hanggang ngaYon wala p din akong ntatanggap n kahit anong confirmation email sa January 29 na yung schedule ko

  • I did not receive a message from my email so how can I paid? I registered months ago’until now no email ..now I’ve tried again to filledup’doesnt exist because I already exist ..😔😔
    How do I do na😔

  • Good day,
    I already paid my appointment last Jan. 18, 2021 but until now I didn’t receive my confirmation emails, here’s my reference number DFP15HHPN4 .

  • I hope that yhe system of DFA will update the email confirmation of the reference number. I have already applied but no email received. Hope to receive id within 24hrs before i can pay the reference number. Hopefully to get some emails today.

  • Good day..i apply for passporting appointment last January 16 2021.and i pay reference number in same date.but until now i can’t receive confirmation code from dfa.
    FOLLOW UP FOR MY DOCUMENTS CONFIRMATION. ALREADY PAID NA PO.

    Name: Prescilla S.Talplacido
    DFA Reference Number:DFLQVYRLX8
    Date Applied:JANUARY 16,2021
    Date Paid:January 16 2021
    Branch Paid:Gcash
    Receipt’s TPA/Reference#:No.092645123
    Amount:1000
    Date & Time of Appointment:February 9,2021/10:00-11:00
    DFA Branch:PANIQUI TARLAC
    Email Address:Gepayoprescilla@gmail.com
    Contact Number:09655465755

    Attached here is my payment receipt

  • Pano po un ,, ngaun appointment q ng renewal passport last week q po inaantay un reference code ng appointment q ,,, dapat today po un punta q sa robinson dfa novaliches

  • Good day,
    I did not receive a reference number e-mail but paid 1,000php thru TRUE MONEY using Ref.No. DFJAKL8439 w/c appeared on the General Guidelines page of the DFA site. This ref.number was accepted by the TRUE MONEY server when I paid. But I also did not receive a confirmation e-mail. Pls.advise on the proper steps to take. Should I file for an appointment again or should I wait? How can I refund my payment if it has already been accepted by the DFA site?

  • nag bayad din ako nkatangap ng email matapos kong mag bayad nung january 18 tell now wala pa ding dumating na second email..its been 3days na….at nag pa appointment din ako kahapon for renewal pinakita lng ung babayaran pro de ko na tanggap ung email ng reference number.

  • mga friends….uulitin q po ulit kc po pareparehas tau ng problema but luckily waiting nlang aq sa passport q na madeliver sa hauz namin….
    1.kung after 24-72 hour nyo mag fill up ng appointnment slot at ala pa kau narerecieve na 1st email(reference payment number)from DFA eh try to get a new slot.
    2.kung after 24-72^hours after nyo magbayad ng passport fee at ala pa kau narerecieve na 2nd email(confirmation packet/appointnment code)from DFA dont worry NORMAL lng po talaga na nalalate bcoz of upgarading ng system nila.
    3.kung passport appointnment date nyo na at ala pa kau narerecieve na confirmation packet/code MAGPROCEED parin kau sa appointnment date nyo kc iaassist parin nila kau at ipoprocess ang passport nyo.just bring po yung resibo ng passport fee nyo para I verify nla.
    *wag po tau maistress kahit nakakaistress,goodluck po mga guys.

    • thats a relief to hear sis, kasi talagang nakakastress because I’ve paid last Jan.17,2020 then Jan.21 na ngayon wala pa pabalikbalik na akong nag check sa ref. code if tama ba yong na input ko tama naman lahat… yong isa kung anak a day after nareceive ko yong second email pero sa isa kung anak wala pa…

    • Thanks po sa info ma’am, kasi tinawagan ko na lahat puro ring lang ang lenya nag email din ako wala ding reply…

    • Ganun po ba kahit matagal pa yung appointment ko tutuloy parin ako sa office nila? Example March 19, 2021 2pm to 3pm ang appointment ko.. Tutuloy prin ako kahit wala akong naresib na confirmation of appointment???

      • yap,mag proceed k parin pero I doubt kung til march eh d pa din dumating yung 2nd email mo from dfa para sa confirmation packet/appointment code mo…try to call dfa hotline para ma assists k nila dahil masyado nman n matagal kung hintayin mo pa mag march at ala k pa narerecieve na 2nd email.but anyway iaassist parin nila kau kung passport appointnment sked mo basta magproceed ka sa araw na yun at dalhin mo yung passport payment fee receipt para I verify nila…but I advice u to call dfa hotline kung matapos ang buwan ng jan.at ala k parin marecieve na 2nd email.

  • I haven’t received yet the email confirmation from the dfa atfer i paid the reference number in the bayad center. I checked the reference number and the receipt its correct. I got the reference number january 15,2021 and paid that day too. Until now no confirmation email sent to me.

  • i booked an appointment for my friend name eric pandac i tried multiple time but the whole process was time consuming the page keep on crashing and have to do it again and again the.n when i was able to complete the form there was no email for the reference

  • Hindi pa po ako nkatanggap ng email eh tapos na po ako nagbayad kgahapon po ng hapon ng 2:53:12…panu po ba yun pwede po bang resibo nalang ipakita pagpunta ko sa DFA sa araw ng appoinment ko nganong 25 mg january 2021 po???

    • yap,dalhin mo lng yung resibo sa date ng appointnment mo kc yun ang proof n nagbayad k at iveverify nila Yun sa reference no.mo kung tama or Mali yung reference no.na binayaran mo.iaassist k nman po nila dun at ipoprocess parin nila yung passport mo so dont worry kc nangyari na po sakin yan.

  • Hindi pa po ako nkatanggap mg email eh tapos na po ako nagbayad kgahapon po ng hapon ng 2:53:12…panu po ba yun pwede po bang resibo nalang ipakita pagpunta ko sa DFA sa araw ng appoinment ko

  • Last jan 4 po nag incode ako then na receive ko ref number is jan6 binayaran ko agad hangang yumawag na ako sa.dfa naubos lod ko 200 in just 6min di po ka nkausp ng mabuti ang agent..so naghinatay lang ako ..jan 12 na send sa akin ang appointment packet ko…sana makatulong po

    • Ask? Lang po nabayadan niyo po ba agad within 24 hours. Yung sakin po kase nag sched. ako jan.18 ng 10:30 am then nag bayad ako ng jan. 19 ng 1:00 pm

  • Good Day Ma’am/Sir,

    I would like to ask to the Passport Concerned that until now I did not receive any Email Confirmation for my Passport Renewal Appointment after I Paid the Passport Processing Fee Last January 14, 2021.
    Please Help Me paano po ang gagawin ko. Salamat po.

  • Nakapagbayad n po ako sa 7 eleven nung January 16 Kaso Wala pong txt sa confirmation payment baka mmaya mali Ang gmail ko..pano un pano kp po malalaman malapit n Ang schedule k Jan 27 tpos WLA pa ako confirmation payment.naisipan k tuloy Kaya d dumating dahil mali Ang gmail k?

  • Sir /ma’am pano k po makuha ung appointment ko tapos ko na po binayaran Kaso making gmail Ang nilagay ano po gagawin ko..

  • Ikatlong try na po akong nag fill up online at hanggang ngayun wala pa pong reference # na dumating sa email ko. Please pa help po. Salamat.

  • ilang pointers lng po base po sa personal experience q…
    :kung after 24-72 hrs.at ala pa kau narerecieve na 1st email eh try nyo na po kumuha ng new slot.
    :kung tatawag po kau sa dfa hotline(try po ng night time,kc aq 9-10 pm aq tumawag at npakabilis nila sumagot.)
    :kung after nyo mkapag bayad ng passport fee sa mga epayment services wait for 24-72 hours and MORE bago makarecieve ng 2nd email.and mostly po sa SPAM folder natin nasesend yung email.
    :try no din po nagsend ng concern at problems nyo sa website ng dfa kc magrereply po cla but sad to say within 24-48 hours bago cla mag reply.

  • guys base po sa personal experience q,mostly 24-72 hours bfor dumating yung 1st email for reference payment no.,pag minamalas after nyo magbayad ng passport fee u need to wait again for 24-72 hours AND MORE to recieve yung 2nd email of dfa for confirmation appointnment code.jan.5 ang appointnment q for renewal at ala pa aq narerecieve na 2nd email so I call dfa hotline and they inform me na mag proceed parin aq sa appointnment q kc ipoprocess parin nila passport nyo.i a assist nman po nila kau just bring the receipt payment ng passport nyo kc proof yun na nagbayad kau at alang narecieve na confirmation code…..jan.8 dumating yung confirmation code q.pero on process na passport q nung jan.5……kya po guys wag kau mastress kc may upgrading po ang system ng dfa kya nalalate yung mga emails…hope nakatulong aq guys

  • j already pay a reference appointment. but the problem is i didn’t receive a confirmation payment email. please do your job i we do our part to pay and we suffer and wag niyo na dagdagan stress namin please! lahat kami nagpapakahirap maka kuha nito even yung pambayad namin papang utang pa namin tapos wala kaming natatanggap 2nd email?

  • Wala pong payment reference number na dumating sa Gmail inbox ko.. pero sabi Nung magsusubmit na po ako is “appointment already exists” Wala Naman po akong narecieve na mail.. Sana po masagot nyo po Ang concern ko . Thank you po.

  • Good day, i would like to appeal to the concerned that until now I did not receive any email confirmation for my passport renewal appointment after I paid the passport processing fee last January 13, 2021. Paki help naman po. Salamat po.

  • I didn’t receive the confirmation code I already pay in bayad center last January 14 2021 but until now I didn’t receive the second email for the confirmation of my passport appointment…

    • Nag pa appointment po ako ngayon sa dumaguete . Nag fill up po ako na double click ko po . Gsto ko po mapa aga Ang appoint ko dahil my schedule for interview po ako sa feb 9 sa us embassy. Ano dapat ko gaein

  • I already paid and I didn’t received the confirmation of appointment. And its very cleared that I paid the correct Payment Reference Number, and I also checked my email folders such as SPAM if the email went there but theres no email on it. Pls do help me. Thankyou. Godbless.

  • Nkapag appoint po ako january 15,2021 @3pm at na receive ko referrence code ko at 3:17pm binayaran ko siya at 6:57 pm with the correct referrence code..But until now i didnt receive any confirmation message .

  • I already paid and I didn’t received the confirmation of appointment. And its very cleared that I paid the correct Payment Reference Number, and I also checked my email folders such as SPAM if the email went there but theres no email on it. Pls do help me. Thankyou. Godbless.

    • Hindi po dumadating yung reference number sana po matulungan niyo ko. Ang dami ko nang passport appoinmnent na sumbit pero wlang reference number na dumadating.

  • Nakapagpa appointment po ako by 6am today and nakareceive ng reference number. Nabayaran ko pa siya by 10am. Sana po makarating yung next email na may confirmation code.

  • please help di ko na recieve appointment code ko smooth lang ang pag bayad meron pa resibo galing paymaya pero walang email na galing sa dfa about sa appointment code please help

  • Baka makatulong! make your appointment madaling araw at bayaran din on time. ganun ginawa ko ngayun lang at good to go na ako.

  • gud day po..tpos na po ako magbayad para sa appointment nmen ng mother at prtner ko pero wala pa din confirmation sa email ko sken meron na pero yung sa mother at partner ko wala pang confirmation code

  • Good day po…tapos na po ako ngbayad kahapon pero wala pa akong natatanggap na second confirmation,paano po ba ito? Pakisagot nmn po please!…

  • Ang tagal ko na po nakapag online appointment last December 2020 pero hanggang ngayon wla parin akong natanggap na appointment code. Nakabagyad na ako ng isang libo sa 7 eleven may receipt naman po ako,at nakasaad doon ang reference number na binabayaran ko. Ano po ba ang dapat kong gawin sana marefund nyo po ako, nasayang oras at pera ko sa online appointment wla pala akong napapala.😔

  • Good day maam/sir,,i already paid for my appointment,,but i did not recieve the second confirmation email,,i also check my reference number,and it is the same,,help me please,,

  • possible reason is na hack po ang site nila kaya hindi nila alam ano isasagot satin. nangyayari talaga ito dahil marami ng fixers ang nawawalan ng kita dahil sa mas pinadaling appointment na ito. chances are kasalanan ito ng mga nawawalan ng kita. well, keep it up! mag hire kau ng magaling na tech. peace!!

  • hindi po helpful tong article nto. as you can see pararehas issue namin.ng email ako sa customer service nyu pero wala dn reply so panu n kmi neto

  • nagbook ako ng appointment, then after 48hours wala padin naman ako nareciv n payment ref number s email..then another try using my other email..wla padin nangyari..sana nman maayos nyo napo DFA ung problema n to..imposibleng hindi nyo dn alam ang sagot bkit gnon ung nangyayari..pano nlng kming mga Ofw na kelangan ng mas smooth n serbisyo nyo..nakaka sayang ng oras

  • Wala akong na recieve na reference number to pay? alam ko din na hindi nyo ito masasagot dahil hindi nyo naman talaga sinasagot mga concern dito.hahaha! Wasting of time!

    huhuhu! kawawa naman kami! daan tyo sa fixer mas magaling sila eh! pero magastos, malaki kinukuha nila! kaya sa mga ahente jan oh sa gumawa ng page na to https://philippinepassport.com.ph/. baka naman!

    • HI, NAG TRY AKO THREE TIMES MAG BOOK NG APPOINTMENT, YUNG FIRST TWO, MGA HAPON KO SINUBMIT AROUND 1-3PM. WALA AKONG NATANGGAP NA FIRST EMAIL, THEN YUNG PANG THIRD TNRY KONG BETWEEN 10PM-3AM KASI WALA MASYADONG GUMAGAMIT NG SITE. NAKARECEIVE AKO EMAIL WITH REFERENCE NUMBER.
      NAGBAYAD AKO TODAY, PERO HINDI KO PA NERECEIVE CONFIRMATION EMAIL, PERO HOPEFULLY MARECEIVE KO WITHIN 24HRS.

  • Sir/mam Good day po nakapagpasched na po ako appointment for renewal kahapon nakuha ko po schedule is march 1 sa lipa bkit wala pa pong nadating na email na reference number para makapagbayad. Need ko po maayos ang passport ko ngayon at sasakay na po ako ng barko .salamat po

    • Ganito rin sakin. Then hindi na ako pwede magbook ng another appointment kc may appointment na raw eh wala naman ako narerecieve

  • Nasa payment section na po ako sa pag papa appointment para sa passport, kaya lang loading sya ng loading hanggang sa na reset yung website, kaya sinubukan ko po ulitin tapos nakalagay na is email address not valid appointment already exist, pero wala po ako nare received sa email na kahit ano about sa appointment or verification.

  • Sir/Ma’am Good day,
    Ng try ulet ako for passport schedule Kaya lang need ko daw icancel ang previous online application KO,first time KO DA online application ng DFA kaya Hindi KO Alam ang mga steps,kilangan KO po ang reference at code ngsucces na man ang appointment application KO bakit up to now wala lahat? No code and reference number received?

  • Sir/Maam GOod day I’m Richard Dela Cruz Sanchez from 651 Lupang Pangarap Sta.Maria Bulacan..,I didnt received the code even the reference number of my appointment last January 9,2021 my slot is on January 29,2021 in the morning in DFA star mill Robinson pampanga but so sad I can’t pay the amount of this because of any code and reference. Number can’t received up to now,how could I do now? The date of my appointment is running,

    Your immediate response for this matter is highly appreciated.
    God bless and keep safe..,
    Mobile number 09069429152

    • 24-72 hours wait k bago marecieve yung 1st email ng dfa para sa reference payment number mo…kung after 3 days ala pa try to get a new slot sa appointnment.mostly talaga late dumarating yung 1st email at kung mamalasin k kahit 2nd email from dfa eh mas late pa.

      • 24-72 hours wait k bago marecieve yung 1st email ng dfa para sa reference payment number mo…kung after 3 days ala pa try to get a new slot sa appointnment.mostly talaga late dumarating yung 1st email at kung mamalasin k kahit 2nd email from dfa eh mas late pa.sa dfa starmills pampanga aq nagprocess ng passport q last jan.5,2021…..but jan.8 q narecieve 2nd email q……they will going to assist u.so dont worry.

  • Nakapag bayad n po ako January 8 at ang scduhele po ng appointment ko January 18, wala p po akong narereceive n appointment code, tumatawag ako s dfa landline nkaubos n ako ng 100pesos load wala man lng clear kung paano gagawin. Pls help,

    • kung ala k pa narerecieve na 2nd email which is yung appointnment packet/code at appointnment date mo na sa jan.18 en mag proceed ka parin sa passport appointnment date mo dalhin mo lng yung payment receipt mo na katibayan na nagbayad ka ng passport fee kc ipoprocess parin nila yung passport mo.tell them na d k pa nkakarecieve ng confirmation code mo.iaassist k nman nila.goodluck

  • Nakapag bayad n po kami jan.8 p po,,until now wala p din po email ng e receipt..please help po…sana po ma fix n problem n to..sucess naman po ung payment..

  • Why I didn’t receive the appointment code and I’m planning to cancel that Bec I need to file another schedule please help me I need it ASAP

  • Magandang gabi po. Itanong ko lang po kung bakit ganon nakakailang fill up na po ako at tama naman po mga info ko pero wala padin pong email na dumadating sa akin na reference number. Pahelp naman po para makapagrenew na po ako ng passport. Thanks po

  • Good.eve po.ask ko lng po if pumunta po ba sa dfa brances na wala ka.maipakita sa guard na contrimation email kasi di naman dumating ang email tas pumunta ka nlng sa dfa offce..papasukin kaya nila po dun?my resibo man kmi ipapakita.at kung dun po iproprocess gaanu katagal po ba yun kasi catanduanes pa kamin tas ang dfa offce n pupuntahan namen sa legaspi p po
    Salamat sa sasagot.dto nio po pde isend ang sagot.
    Tanaellevi@gmail.com
    Salamat po.

  • Good Day!!
    Sir , pakiayos naman system nyo mas lalong pahirap sa taong bayan ala naman dumadating reference no. saka email..

  • For sure parepareho kami ng concern, naka ilang beses na akong nagpa schedule ng appointment pero bakit wala pa rin ako/kaming natatanggap na email coming from DFA. Kailangan na kailangan ko na po magkaroon ng passport because of my course sa kolehiyo. Please fix this problem po… Thank you.

  • I had booked an appointment yesterday and I wasn’t able to received a confirmation code on my email account which referring to the payment method. What should I do?

  • Sir/Madam, I’ve successfully submitted and paid thru online our application for renewal. pero wala po akong nareceive na 2nd email containing the download link for the application form. Only one email ang nareceive ko po w/c stating theconfirmed payment(Thru paymaya/credit card). Hope you could get back to me because yung hotline nyo po hindi nagwowork.

  • sir/mam, bakit po ganun wala po ako narereceive n reference number pra po sana sa payment bill maya’t maya ko po tinitingnan ang gmail ko pero wla po tlaga na dating na reference mula po sa inyo for renewal po ako, natapos ko nmn po fill apan ang nsa requirements, hope your immediate action, thank you and god bless

    • Same po tayo cherry pero may nabasa po ako sa baba na wait for 24 to 72 hours if wala dumating take another slot daw po😌

      Subukan ko ulit mamayang 10pm kasi mas maganda daw if 10pm to 4am kasi wala daw masyado nag vi visit sa website ng dfa while asleep hour don’t punic po hindi ka nag iisa hihi🙂

      • base po personal experience q 12-4 am nag oopen ng slot.nag try aq ng 3 am at right away nkarecieve aq ng 1st email..at kung tatawag po kau sa dfa hotline base po sa personal experience q around 9-10 pm aq nagkol at mabilis at may sumagot agad kya nalaman q yung mga dapat gawin…same po tau ng naging experience.jan.5 passport appointnment q pumunta aq kahit ala pa 2nd email q na confirmation code.hinanap lng nila receipt of payment ng passport fee q at naprocess na yung passport q.january 8 dumating yung confirmation code..

  • Good Morning,
    sa anak ko minor wala pa na received confirmation appointment , sakin meron na , gusto sana i change yung place from dfa alimall to dfa Lipa

    • kol po kau sa dfa hotline para ma assist kau…
      minor po anak nyo d na po kailangan ng appointnment at dahil anak mo xa kasama k na d na kailangan ng appointnment kc po priority lane ang mga minors seniors,ofw,pwd…

  • Natapos kopo yung online appointment tapos hindi pa po ako naka receive ng 1st email. Nagtataka lng po ako kasi naka lagay expiration of payment is jan.13 then natapos kopong mag apply for appointment is jan.10. Dadating paba yung 1st email ko. Salamat po

    • mostly late po talaga natin natatanggap yung 2nd email from dfa pra sa confirmation code..if u call dfa hotline call them at night kc gnun ginawa q.jan.5 naprocess n po passport q,jan.8 dumating 2nd email from dfa for my confirmation code…basta po pag passport appointnment date nyo na mag proceed kau at inform them na d kau narecieve ng confirmation code after nyo magbayad ng passport fee.show them ur payment receipt at ipoprocess parin nila passport nyo.

    • mostly kung patient k u need to wait 24-72 hours for ur 1st email for reference payment number…kung d k mkapaghintay after 24hours ng slot na nkuha mo u can try again at kumuha ng new slot.

      • panu po kaya yon. nag apply aku para sa appointment. tapos ang pinili ku po na mode of payment is over the counter . ok na po kaya yon. kasi nag try aKu ulit mag pa appointment.need ko daw icancel yong una ko. eh panu po kaya yon. wala aku na rerecive na email at appointment code

  • nakapag bayad na din ho ako after ko po mareceive ang reference number through email until now wala pa din po akong narereceive na confirmation mail nabayaran ko na po yung fee sa 7/11 at nag appear naman ho yung reference number ko sa cashier paano by next week na po yung appointment ko

  • Hello po. My mother didn’t receive any emails from DFA after setting an appointment. I hope we can get one so that we can pay via 7-11. God bless!

  • Sir/Mam, why is it that I cannot apply for a passport appointment today? I have just submitted my application but it said that appointment already exist. Last December 28, 2020, I applied but was denied because it was already full and I haven’t receive any emails from the DFA. What other options I can do to apply again? Thank you..

  • Hi po! I booked an appointment for my mom and brother pero til now wala pa rin po yung reference number email. Sabi po is we can keep the schedule we booked for only 24 hours and if we fail to pay within 24 hours, macacancel yung booking. If in case po na dumating yung reference number email after 24 hours, should we still pay for it or ignore na lang po and magbook ng new appointment? My mom is anxious po kasi na baka cancelled na pala yung schedule na babayaran namin in case madelay yung reference number email ng DFA. Thank you po!

    • I dont think so po na macacancel yung appointment na babayaran nyo if late darating yung reference number nyo…mostly po 24-72 hours dumarating yung 1st email from dfa.besides po as long as may ipapakita kau na payment of receipt na nagbayad kau sa reference no.na isinend sainyo for ur passport fee eh valid po Yun.yun po kc receipt of payment ng passport fee ang hinahanap sa dfa.

  • i received ref no para makapah bayad tapos walang dumating na email pra iprint yung ipresent sa dfa bukas na yung naka sked…. pano po yan.

    • kung ala k pang 2ng email from dfa for ur appointment packet/confirmation appointment at tomorrow na yung passport appointnment mo just proceed parin kc ipoprocess parin nila yung passport mo just tell them na d k nakarecieve ng confirmation code at is assist k nila.dont forget to bring a copy of ur payment receipt ng passport fee mo kc kailangan ipakita yun sknila..same situation tau.jan 5 appointnment q after q magkol sa dfa hotline cnbi nila na magproceed parin aq.jan.8 dumating yung 2nd email q…now waiting nlang aq for my new passport.thanks DFA pampanga.

  • Applied my mom and dad together on the same day and time. Received the first email for both of them after ko magbayad, confirmation lng nanay ko and dumating sa email ko pero sa tatay ko wala. Correct ang reference number at wala din sa SPAM ng email ko. Pareho na sila senior citizen. Feb.5 and schedule nila sa Ali Mal Cubao.

    • mostly super late talaga dumating yung 2nd email na confirmation packet/code.na process na passport q at ska dumating yung 2nd emil q.
      mag proceed parin kau sa date ng appointment nio kahit ala pa yung 2nd email from dfa kc ipoprocess parin nila Yun.just present the payment receipt ng passport fee…besides dahil senior na parents mo dapat d kna kumuha ng appointment kc priority lane cla.

      • Sinabi nila dito, B1. If didn’t receive the email after you paid your passport application fee, oh boy, that’s quite a problem. The second email contains a download link for your application form which you need to present when you apply.

        Diko na hintayin and 2nd email na yan. basta proceed na kung may payment receipt naman! kakastress lang!
        thank you DINAH, nabuhayan ako sa comment mo!

    • mostly 24-72 hours bago dumating yung 1st email na reference payment number…kung after that time wala pa rin try to have a new slot for ur appointnment.

  • I didn’t receive my confirmation email. 2 days na po. I already paid.. success nman naka post pero wala pa ako na receive. Please fix your system DFA

    • may upgrading kc ang dfa system nila.
      kung appointnment date mo na at ala k paring narerecieve na confirmation code na 2nd email from dfa mag proceed k parin sa date ng appointnment mo.just show them the receipt of payments at ipoprocess parin nila yung passport mo.ganyan nangyari sakin nung jan.5 at on going na pag process ng passport q.by d way kahapon q lng marecieve 2nd email q from dfa ng confirmation code q.

  • Nag fill up ako ngayon ng online appointment pero ang problema walang confirmation code akong natanggap….paano ako mka proceed sa next step?please help me kasi its urgent po….salamat

    • yung confirmation code/appointment packet ay 2nd email po ba narerecieve nyo…yung reference payment number naman yung 1st email from dfa na narerecieve nyo.kung nkapili kna ng date ng appointment wait k ng 24-72 hrs for ur 1st email.kung after 3 days ala talaga eh kuya k ng bagong slot ng appointnment

    • magkaiba po ang reference payment number sa appointment code…yung reference payment no.1st email na matatanggap from dfa pra magbayad kau ng passport fee.yung 2nd email nman po yung confirmation packet/confirmation code na matatanggap nyo pra confirm na ang appointment nyo…yung 1st email 24-72 hours kau mag wait pero kung ala parin kailangan nyo na kumuha ng new slot ng passport appointment.

  • Sana po my magsagot… Ask ko lng po kung ok lng ba hnd na pasamahin ang anak ko 3yrs old. Sya po ang papagawaan ko ng passport. Kc po gawa ng covid ngyn eh baka po dpa po papasukin sa dfa. Malayu pa man ang panggalingan namin caloocan to ali mall. Doon lang kc my slot kaya doon nakapag appoinent instead sa robinson ferview po. Please reply po.

    • kung yung baby po ang kukuhanan ng passport eh kailangan nandun xa kc kailangan po kukuhanan ng picture sa encoding…papapasukin nman po yung baby sa dfa kung san mang lugar yan.yung nakasabay q po last week may baby na kasama sa sm pampanga po yung dfa na pinuntahan namin

  • Mga momsie / madam/ sisters
    Cnu po me alam ng hotline ng dfa or contact no. Para matawagan. Please reply po sa my alam.
    Nag appointment ako through online. At nagbayad na din ako visa card gamit ko. Peru no isang email wala akong natanggap.

    • call (02)8234-3488 dfa hotline..1st try q sumagot agad sila at iaasssist po nila kau about sa issues at concern nyo….sa gabi po kau tumawag kc ganun ginawa q kc d cla busy pag sa gabi.goodluck po

  • Nag appointment ako at nagbayad ako through visa card. Bakit wala man lang ako natanggap sa email ko. pleased pakiayus po ang systema niyu.

    • kung na throw nyo po visa card nyo at least may copy of receipt nman po kau kc yun po ang hahanapin sa dfa kung ala pa yung 2nd email from them para sa confirmation appointnment nyo.

    • Hello po sir/ma’am nag booked po ako ng appointment kaso wala pong dumating na email ni isa…nag try ako 3x akala ko system eror….help naman po paano po ito ma fixed para maka kuha narin ng schedule…

  • Hello po nag online appointment po Aku peru Wala po Aku na receive na appointment code Hindi ku Kasi Makita Ang reference numbers pra ma bayaran lipo pani Kya po to

    • Same,. Wala din ako natangap na email for reference number para mkabayad 🥺 have u tried calling them?
      No answer kc even in email

    • u need to wait for 24-72 hour sa 1st email mo for reference payment no.para mkapag bayad ka..king after 3 days ala pa try mo kumuha ng new slot ng appointment.

    • wait k ng 24-72 hour sa 1st email from dfa para sa reference payment number..kung ala parin after 3 days u need to take another slot for ur passport appointnment.

  • Nakapag bayad napo ako kanina pero hanggang ngaun wala pa yung second email ko, january 21, 2021 schedule ko sana maayos na

    • pumunta k parin sa date ng appointment mo kc Ipoprocess nila papers mo kahit wala pa yung 2nd email mo just show them the receipt of payments mo.nangyari n sakin yan nung jan.5 appointment q at today lng dumating 2nd email q pero nkaprocess na yung passport q.just tell them na ala k pa marecieve na 2nd email at I assist k nila.goodluck

      • thank you for this help madam, same issue here no confirmation email still pero nabayaran ko na appointment ko through GCASH. naka set appointment ko this coming Wednesday.

        • ipaxerox nyo na din copy ng payment receipt nyo kc kailangan din yun…kya guys kung passport appointment nyo na at ala pa appointment packet/confirmation code nyo dont worry all u have to do is pumunta parin sa appointment date nyo kc Ipoprocess parin nila passport nyo.

    • late tlaga dumating yung 2nd email for confirmation code.tapos n aq mag process ng passport at today lng dumating 2nd email q at sa spam ng email q narecieve..ipakita nyo lng payment receipt nyo na nagbayad kau at I process parin nila passport nyo..

      • Sir/Maam GOod day I’m Richard Dela Cruz Sanchez from 651 Lupang Pangarap Sta.Maria Bulacan..,I didnt received the code even the reference number of my appointment last January 9,2021 my slot is on January 29,2021 in the morning in DFA star mill Robinson pampanga but so sad I can’t pay the amount of this because of any code and reference. Number can’t received up to now,how could I do now? The date of my appointment is running,

        Your immediate response for this matter is highly appreciated.
        God bless and keep safe..,
        Mobile number 09069429152

  • After i recieve the referrence no. given by the dfa, i went to bayad center and pay the amount of 950pesos plus 50pesos charge, for the renewal of my passport at dfa SM dasmarinas city, after 24hrs of waiting for the confirmation number, i did not recieve in my email add, i went to dfa SM dasma to seek help, the guard on duty show me a letter that i have to wait until 48 to 72 hours for my confirmation, but 72 hours has come, i did not recieve my confirmation, i call the dfa hotline, its useless because i cannot reach theme for calling about 2hours,then it comes to my mind to send dfa an email of my reference number and the reciept of my payment,nothing happen even i email theme 3times,what should i do for my schedule and also is my schedule will be forfieted even if i payed on time?

    • same tau ng problem guys pero luckily mabait at accommodating yung tau sa dfa hotline nung tumawag aq.pati yung mga emails q sa dfa ay sinasagot nils kya natulungan nila aq…guys eto lng dapat nyo gawin..pumunta parin kau ay araw ng appointment nyo at inform them na ala p kau narerecieve na email of confirmation/confirmation packet kc I poprocess parin nila yung passport nyo.goodluck guys…yun ang ginawa q nung jan.5 at ngaun q lng marecieve yung 2nd email q..sna nkatulog aq guys.

  • Same here❗no confirmation emails yet..paid already,,pano b ggwin dyn..naubos n dinnload q s kttawag…hold lng dw…hold lng ng hild gang maubos load..

  • Please fix your system. Nagbooked ako appointment today January 8, 2021 and paid the application pero wala email na dumating kahit sa spam message wala din.

    • 24-72 hour k maghintay kapag ala k paring marecieve na 2nd email call dfa hotline and they will help u..nangyari din sakin yan.jan.1 aq magbayad sa jan.5 na appointment q.jan 4 na ala pa aq 2nd email na marecieve kya I call dfa hotline at sinabi nila na pumunta parin aq sa appointment q kahit ala aq marecieve na 2nd email na confirmation appointment.ipakita mo lng ang payment receipt mo during the appointment at I process parin nila passport mo…goodluck..by the way ngaun q lng marecieve confirmation appointment q pero nka process na passport q nung jan.5..goodluck

  • Magandang umaga po itatanong ko lang po hindi po kasi ako nakatanggap ng code at email sa online appointment sa passport at pag nag fill up ulit ako ng appointment nag eexists napo pano po ang gagawin ko salamat po

  • Bakit po yung ref code mabilis nyo na eemail pag bayad na wala dumarating na 2nd email… sana ganun din kabilis nyo na eemail ung confirmation kasi bayad naman na po… paki ayos na lang po ang service kasi madami po napipwerwisyo sa ganitong sitwasyon thank you and god blessed

    • same tau ng problem guys pero luckily mabait at accommodating yung tau sa dfa hotline nung tumawag aq.pati yung mga emails q sa dfa ay sinasagot nils kya natulungan nila aq…guys eto lng dapat nyo gawin..pumunta parin kau ay araw ng appointment nyo at inform them na ala p kau narerecieve na email of confirmation/confirmation packet kc I poprocess parin nila yung passport nyo.goodluck guys…yun ang ginawa q nung jan.5 at ngaun q lng marecieve yung 2nd email q..sna nkatulog aq guys.

  • Same here nagbayad ako nung January 4 para sa appointment ko sa january 21 pero wala pa din dumadating na second email o yung confirmation email DFA ANGELES PAMPANGA please paki ayos namn po

  • This is not the official website of DFA. Writing comments here will be useless. Instead, contact the Appointment Hotline for assistance at (02) 8234-3488.

  • Bakit po ganun, its been 2 days pero ni isang email from DFA wala po akong natanggap.
    i paid last january 5, 2021 worth 3k good for 3 persons. pero until now wala pa rin. sa january 26 pa naman appointment namin pero mas magandang sure para hindi abala. please paassist naman. thank you

  • KAILAN NA PO BA AAYOS ANG SYSTEM NYO DFA? NAGBABAYAD NG TAMA ANG MGA TAO PARA SA PROCESSING THEN MAFOFORFEIT LANG DAHIL LANG SA MALI NG WEBSITE NYO? HINDI RIN PO BIRO ANG 1,000 PESOS ANO PO? KUNG DI NYO PO KAYA NA ANG ONLINE SYSTEM AY WAG NYO PO SANA I-ADAPT. YOU’RE TALKING LIKE “WAG NYO PO KAMING SISIHIN DAHIL SA GANITO GANYAN ANG DFA WEBSITE.” NAKAINIS PO. HASSLE. SAYANG PERA AT EFFORT NA MAKAKUHA NG SCHEDULE. ANO NA PO DFA?

  • good day maam/sir, i already paid from ecpay system. through dfa but until now i did not recieved the confirmation from dfa..i paid last january 3, 2021 until now wala paring confirmation..worried na po ako kase yung schedule ko sa passport january 11, 2021 na po.

  • Same here po… nagbayad po ako kahapon right after i paid nag success po ung status ng appointment ko but until now wala pa din po ung 2nd email na comfirmation of appointment…. bakit po ganon pano nmn po pagdating ng sched date namin hindi pwedeng d kami tanggapin dahil bayad po ang appointment namin… pls paki ayos naman po ng serbisyo…. #dfalegaspi do we need to ask for pres dutertes attention para asikasuhin nyo problemang to….

  • Nagbayad na ako nung tuesday. January 5 2021. Wala pa rin ung second email. Anu yun donation ung 1k? Wala rin sumasagot sa customer service. Ayusin nyo yan

  • Nagbayad ako kahapon through gcash bakit hanggang ngayon wlang confirmation or di ako nkarecieve ng appointment code?

    • Having the same issue. I paid through Gcash last Jan 3 and up until now I didn’t receive any confirmation email. Been trying to call hotlines but they just drop the calls.

  • Nagpa appointment po ako nong 1 and made my payment at lbc last jan.2 but i haven’t received the second email confirming my appointment.

  • PLS pangalawang bayad ko na dahil akala namin kami ang nagkamali yun pala sadyang hindi nag send ng second email ang dfa

  • Same po ngbayad po ako pero wlang 2nd email na natanggap..pakiayos po ung system nyo.pagdating sa bayaran ambiilis tas pa sa application form na ang tagal..please iinform nyo nman kame..

  • Dba kayo naaawa sa mga nagrereklamo sa inyo pero wala kayong mga sagot sa kanila,puro pa V*P kayo,kayo n nga ang my problema sa halip na gawan nyo paraan kung ano solusyon s mga hindi makarecieve ng email,n dpat kpag ganon my customer support kayo thru email at action agad….basta taong gobyerno 90 percent pa V*P porke kelangan ng tao… magbago n kayo tagal n nyan problema…2021 n ui….

  • di pa po ako nakakareceive ng 2nd email nung monday pa po ako ngbayad Wednesday na ngayon. pagbiniview qng payment status success na. Ano na DFA s Monday January 11 na ang scheduled appointment ko. Paki ayos naman system nio.

    • pumunta k sa araw ng paspport appointnment mo kahit ala k pa 2nd email na marecieve kc ipoprocess parin nila Yun just show them yung copy ng payment receipt mo.nangyari na sakin yan at thanks GOd on process na passport q nung jan.5..thank u dfa pampanga

  • Di po kami nakatanggap ng confirmation para sa appointment namin, bayad na kami nung December pa para sa 2(group appointment) Anu po gagawin namin

  • Good day! I already paid yesterday Jan. 5, 2021 and I waited for 24hrs. Still didn’t receive the confirmation email. Pls send it ASAP.

  • Good day, DFA ANU NA PO NANGYARI SA SYSTEM NYO PO?
    WALA PONG 2ND EMAIL NA DUMADATING BUKAS NA PO ANG APPOINTMENT SANA.
    WALA PONG SUMASAGOT S EMAIL INQUIRY, PATI SA MGA HOTLINE NUMBERS NYO PO.
    BAYAD NA PO AKO LAST DEC 30 2020 PA PO. .
    HALOS LAHAT PO SA COMMENT SECTION YAN ANG PROBLEMA? PAANO PO ANG GAGAWIN NAMIN? WALA MAN LANG PO KAMING NAKIKUHANG SAGOT MULA S JNYONG AHENSYA. SANA MATUGUNAN NYO PO ITONG AMING PROBLEMA. MARAMING SALAMAT.

  • I already paid the said amount through LBC last tuesday (January 5, 2021). But until now I haven’t received any confirmation email.

  • I have already paid my appointment thru bayad center but I did not receive a second email and Confirmation… Dfa ask for help

  • Good morning po ,!nababasa kopo lahat ..ng mga comments ….pareho2x halos ang problema …tapos na nagbayad pero walang confirmation na narerecieved galing dfa ako dn nagbayad ako jan 4 2021 hanggang ngayon wala pa dn ,bat ganon ano nangari?

  • Good day sir / maam!
    Tanong lng po ang asawa ko ang mag renew ng passport nya pero ako ang nag online ..pero sa kanya email gamit .pero nagpapadala na ako…payment pangalan ko po ..puede lang po ba yun? At tapos na po ako nagbayad pero hanggang ngayon wala pa dn 2nd email ..ung confirmation na nkabayad na po ako ..puede lng po ba kahit wala 2nd email? Na confirmation na nkabayad ..ok lng po ba don sa DFA ?

  • PaanO po yan Wla p po natatangap n confirmation code ang kapatid Ko Galing s DFA. Eh nabayaran ko nman n yuN s 7-11 nItOng Jan. 4 until now Wla p rin ang confirmation code.

  • Nagbadayad po ako ng passport appointment 3 po iyon sa 711 po.petsa po ay disyembre 31 2020,Pero wla po kami natatangap na confirm appoinment form na ipapa print sana po matugunan ang naturang appointment po ay naka sched ng Jan 12,2021 at ska Jan 19,2021 po.maraming salamat po.

  • I already paid the said amount through 7/11 last Sunday (January 3, 2021). But until now I haven’t received any confirmation email.

  • i also have the same problem. Already paid yesterday and today it’s already 24hrs but no email was recieve for confirmation. Nakapag process po ba kayo? pumunta pa rin po ba kayonsa DFA at pinakita niyo lang po ba yung payment niyo?

    • I have a same concern.. nkapag pay ako thru 7/11 last monday, january 4, 2021, but i didnt receive a confirmation from DFA. Please DFA, what we should do?? Please notice our concern..

  • i also have the same problem. Already paid yesterday and today it’s already 24hrs but no email was recieve for confirmation.

  • I settle my payment right away, and still I didn’t get an confirmation email, I already email dfa and call the hotline yesterday, give all the information needed and just wait for 24 hrs but still there’s no email and no spam message, tomorrow is my appointment.I should I do.

  • I already paid today
    But still I still haven’t received new email from DFA please check it .January 13 is my appointment

  • I already paid my appointement (Jan. 11) in 711, yet i still havent received any confirmation from your side. Need your prompt response since my appointment is fast approaching already.

    Thanks

  • Wala po akong nareceive na email confirmation and reference number para mabayaran ko yung passport po. Pano kaya yun? Tama naman email add ko. Is there someone na same problem as me?

  • Good day!I already paid for my passport renewal for January 14 but until now I haven’t receive any confirmation email.Please send it ASAP because I booked a flight and accommodation to Manila for this.This is a huge thing for me.Kindly action this maam/sir!

    Many thanks,
    Lucille

  • Good day!I already paid for my passport renewal on January 14 but until now I haven’t receive any confirmation email.Please send it ASAP because I booked a flight and accommodation to Manila for this.This is a huge thing for me.Kindly action this maam/sir!

    Many thanks,
    Lucille

  • How to reach dfa appointment system A-side from telephone numbers na binigau nyo?.. I paid 1000 in bayad center in less than 24h but still up until now wala Pa din confirmation email na dumating

  • how long will it take to get the appointment code? kababayad pa lng today thru Paymaya ng P1000.00. So far no emails received from Dfa

  • I have scheduled an appointment last December 30, 2020 and paid the same day. I still haven’t received any confirmation emails as of today January 05, 2021.

  • disturbs me that there a lot of january 2021 commenters here w/ their transactions from 2020 and still get no response 🙁

  • Gud am po pano po gagawin ko na cancel ko ung DFA appointment imbes na pay now na cancel po tapos ng schedule ulit ako hidni na pwde kase may appointment na daw po ako

  • NagBayad po ako nang Dec 30 sa 7/11 pero hanggang ngayon wala pa din 2nd email ng confirmation..sa january 13 na po ang appointment ko pero wala pa din email for confirmation,ano pong gagawin ko?

  • How to retrieve the payment ref. Number (paymaya qr code) nag failed lang during payment process? Kaya di tuloy ma cancel previous booking, to encode it again and pay to confirm booking. Kapag naman view previous booking, wala ako ma encode na appointment ref. No kasi di nga nag success payment.

    Thanks,

  • Help naman po Napinpot ko yung cancel instead of paynow . .
    Tapos po ng subukan ko magappointment ulit appoinment already exist na daw po e wala naman po dumating na confirmation code sa akin ..
    Ano po gagawin ko di ko alam kung success po appointment kasi wala naman pong dumating na code at cancel po napindot ko instead of paynow sa huli ng application ko po …

  • Bkit wala p ung 2nd confirmation q ehh nkbayad n rin aq s 7/11 i try n tawagan kayo pero busy laht ng line nyo…

  • Good am po, nakapag bayad na po ako kanina tru 7/11 and wala pa din po ako natanggap na 2nd confirmation email po. Cagayan de Oro po Loc. Salamat

  • I set an appointment for renewal po last dec.31 and paid it to bayad center robinson. Until now po wala pa po akong natatanggap na confirmation kami po ng anak ko. Ano po gagawin ko?

  • Good Eve po, follow up sans ako naka pago bayad na po ako kahapon thru GCASH po naghintay ako ng 24 hrs wala pa rin dumating 2nd email. January 11 yung appointment po. Paki follow up heto po yung ref no, DF3XQ6RDF4… Kim Anthony Perez po.

    • Good afternoon. Po January 11 po yung schedule ko nagbayad ako thru gcash pero till now Wala p pong confirmation email

  • Naka receive po ako ng email sa anak ko po tatlo after that nag bayad po ako tru gcash at naka receive nanaman po ako email sa isa ku lang po anak… hangang ngayon wala pa po 2nd email sa dalawa ko po anak samantala seperate ko po sila binayad sila tatlo… pupunta nalang po b ako sa appointment nila january 12? Thank u po …..and godbless

    • Bkit wala p ung 2nd confirmation q ehh nkbayad n rin aq s 7/11 i try n tawagan kayo pero busy laht ng line nyo…

  • Nagbayad po ako last December 31, and until now wala pa akong narecieve na email of confirmation and appointment code. Malapit na yung schedule ko, what should I do?

  • hello po nkapag bayad na po aq kanina sa 711 bale 2 po refference num ung binyadan ko ung isa dumating na ung 2nd email pero ung isa wla pa po eto po ung ref num DFBC9E7JN6 salamat po diana frianela name po

  • I didn’t receive until now the email after I paid in 711 since yesterday, Ive waited 24hrs to receive it but until now it’s not coming into my email, I need to print it out because tomorrow is my schedule for appointment, what I’m gonna please help me…😟 Thank you..

  • Nagset ako appointment for renewal ng passport nung Dec 29 pa. Yung unang gawa ko for Jan 28. Pero walang pinadalang 1st email sakin. So ginawa ko na lang umulit ako, kaya lang wala na available for Jan 28., naging Feb 17 na. Ayun naman may pinadala na 1st email. So nakapagbayad na ko thru gcash. Pero until now wala pa rin akong narereceive na 2nd email. Ang gara pa nito kakacheck ko ng email ko today, saka dumating 1st email para sa Jan 28 na sched sana. Pwede ba ilipat na lang processing ng confirmation ng bayad ko for Jan 28? I’ve been calling your number nasa line na ko for 10mins and still counting pero wala namang operator na sumasagot. Do i need to personally appear na lang sa site to get my checklist and confirmation? Sana may other options kayo kasi nagloloko naman online nyo. Pati numbers wala naman mareach out. Please address this.

    • this is so sad. same wala talaga nag aanswer sa appointment phone numbers nila 🙁 kahit sa local dga dito sa amin. wala rin haays

  • Good Morning Po I didn’t receive a confirmation until today since I already paid the passport payment with correct reference number through 7/11 last Jan. 02, 2021. Kindly help us po and thank you so much po

  • Magandang araw, natanggap ko po kaagad ang 1st email pero nung nakapag bayad na po ako last jan.2 ( 11:52 am) para sa appointment schedule ko for jan.25 , pero hanggang ngayon po ay wala parin ang 2nd email na dapat ay Confirmed na. Hindi rin po matawagan yung mga contact numbers niyo po. Salamat po

  • I received the first email nung January 2, 2021 at 2pm, I paid the exact amount at 8am the next day pero hanggang ngayon (January 4, 2021) wala pa rin po akong narereceive na confirmation email. Please pakiaksyunan naman po.

  • Naka bayad napo using paymaya kanina pero wala pa pong dumadating na confirmation sa email ko ?
    Pero dun po sa may steps after mo mag bayad online mag eemail na agad, pero saken po wala pa nag eemail gang ngayon.
    Plss paki sagot po

  • Naka kuha na po ako ng schedule para sa january 12 sa tatlo ko po anak at nakpag bayad n po ako individual sa kanila pero 1 lang po sa anak ko na received ko form ano po gagawin ko thanks

  • Paano po ung appointment ko..hindi dumating ung 2nd email for confirmation appointment..pero nkalagay sa payment ko is successful na..hnd na xa pending..dami nmin nagrereklamo..please pki aksyunan po..thank you!

  • I did not received any confirmation email after I was able to successfully pay for the application. I even received a reference number for the payment. Please advise.

  • Good day po, wala pa po akong na receive na reference no. kaya d pa ako mkapag pay sa bayad center. thanks

  • wala pa po akong natanggap na confirmation code kahapon lang po ako nagbayad sa january 19po yung sced ko. hanggang ngayon po wala pakong narereceive!.

    • i also have the same problem. Already paid yesterday and today it’s already 24hrs but no email was recieve for confirmation. Nakapag process po ba kayo? pumunta pa rin po ba kayonsa DFA at pinakita niyo lang po ba yung payment niyo?

  • Nagbayad ako sa palawan ng appointmemt for passport renewal ko last decemeber 26 for january 29 appoinent sa dfa angeles hanggang ngayon wala pa ako ma receive ne email. Sana ma aksyonan ito agad kasi marami din nag rereklamo. Nilulubusan ko amg oanahaon na available ako habang di ako nag wowork ulit. Tama naman reference number ko

    • Good evening po. Nag bayad po ako nung 31 sa 7/11 para po sa renewal po ng passport, hanggang ngayon po wala padn po nadating na confirmation.

      Thankyou

  • Hi ask ko lang kung na recieve mo na email confirmation mo? Same date tayo nagbayad hanggang ngayon wala pa ko email confirmation tama naman reference number ko

  • I didn’t receive a confirmatory email after I made a payment. Can someone assist me with this matter? Thank you. And happy new year.

  • My husband already settled his payment last Dec. 28 and until now hindi nya parin po na receive ang 2nd email from you – DFA. I do hope na mabigyan agad ito ng aksyon. Salamat po.

  • Hi!bayad na nrin po ako pra sa appointment ko sa JAN 21 pro wla pa pong 2nd email.ask lang po kung ano dapat gawin.salamat po

  • Pano po Kung Yung email add ko na nilagay Mali ,ganun po Yung nangyari sakin Kya po Wala ako appointment code..pano po Yun?

  • They give the reference number and I have already paid it. But i did not recieve any confirmation. Please reply ASAP. THANK YOU!

  • Hi Team,

    I have already paid the reference number DFWVZHFZH7.
    I did not receive any booking confirmation for this .
    Ralph Evander H. Santiago
    Please reply ASAP.

  • I didn’t receive any confirmation code after I paid my payment for my passport yesterday. Until now I’m still waiting.

  • Good Day!! I just want to follow up the confirmation appointment for passport renewal under Charlotte Kate E. Edloy with reference number DF70FMNC81 . I haven’t received an email for confirmation appointment yet. I tried to call your hotline since yesterday but your line is unreachable. We’ve already paid at 7/11 Catalunan Pequeño DC. Attached is the receipt from 7/11. Please advise. Thank you!!

  • Nakapag bayad narin po ako, also same naman yung referrence number na nakalagay dun sa receipt. Until now wala parin po ako narereceive na confirmation email. Pwede po kayang pumunta sa office ng dfa dala yung receipt during the day of my appointment?

  • Nakalagay po na may existing appointment na ako pero nag try ako kanina,pero nung nag fill up po ako dati dko po natapos ung last part na siguro un napindot ko ung cancel tungkol sa payment then nawala na po sa network kaya nag try ulit ako kanina may nakalagay na existing appointment,wala po akong natanggap na code pano po ba gagawin

  • Hello po, nakapagbayad na po ako today ng dalawang appointment pero yung isa po hindi ako nakatanggap ng confirmation e-mail. I’ve checked the reference number tama naman po ang binayaran ko pero walang second e-mail na sinend. Please, help us. Thank you.!

  • I already paid today but I did not receive any email from DFA Confirmation to my appointment what should i do?andI have my payment receipt now.is already posted

  • I already paid today but I didnt receive any email from DFA confirming my appointment. What should I do?my payments is already posted and i have my payments receipt now.

  • Tried booking an appointment many times.. sent you and emailed you but no assistance received. Clearly I input the correct info and valid emails used. Check spams but no luck from you guys. Nobody’s taking care of the problem. Please send me the confirmation and fix this issue

  • tatlong beses na aq nagawa ng appointment iisa lng nangyayare, wala aq email na natatangap para sa reference # pra mag bayad. paki ayos nmn poh sana ang sistema nyo.. pahirapan na nga mkatyempo ng slot wala p marecieve na email.. haist…

  • I already paid on sunday but I didnt receive any email from DFA confirming my appointment. What should I do?my payments is already posted and i have my payments receipt now.

  • Nag pa appoitment ako, twice na ako nag fillup ng form. Pero bakit wala pa din akong confirmation sa email. Tama din naman ginawa ko.

  • Ang sabi after 20minutes maka recieve ng confirmation code sa gmail pero 30minutes na wala parin yong confirmation code ko.pano ko po ba to ma fix

  • Waited for months to see available slots, unfortunately DFA didn’t send the Reference number for payment. Double checked to see if email was correct and yes it definitely was. Then I happen to read this in your website

    “A1. Accept the fact that the Passport Appointment that you scheduled won’t push through. That means what you’ve done in DFA Website is gone and there’s no way to retrieve it.

    Yes, you’ve heard it right. I’m sorry but this is the only thing that you need to do. Accept it and move on #hugot You don’t need to dwell on the negative side that someone from our Government is not doing his or her job properly.”

    Shouldn’t they do something about “hat someone from our Government is not doing his or her job properly.”? I plan on escalating this matter to the higher ups knowing how irresponsible it sounds. It’s not easy to wait for available slots in months waiting,

  • Thrice na akong nakapagbook ng appoinment and NEVER akong naka receive ng appointment code. DFA please strengthen/improve your electronic appointment system…

  • Paano po yun naka dalawang beses na ako nakagawa ng passport appoinment
    First febuary 16,2021 tas inulit ko nman nagtry Ako uli febuary 02,2021 pero wala pa rin ako narecieve na email
    Bakit di ako naka recieve ng email at ngaun nagtry ako ulit di na pwede kasi daw nakaregister na yung name ko
    Di ko rin ma view kasi wala akong Appoinment Code
    Please paki sagot nman po

  • hello po. base po sa nabasa ko e, magwait na lang dw po ng 24 to 48hrs para macancel appointment then saka po ulit magtry mag pa appointment. medyo mahirap po talaga. kasi marami pong nagppa appointment.

  • Washing of hands. Why dont you just create BETTER methods.
    Happened twice sakin. Ung una nagmessage pa si pay maya na hindi pumasok ung payment ko kc may problema sa card ko kaya nagchoose other payment option ako pero wala akong nareceive na reference number kaya di ako nakabayad. Then it took me days to spot an available slot na sakto sa availability ko kaso parehas na wlang reference na sinend. We also need to work and not waste our time dealing with the problem brought by the DFA system.
    To the great minds out there please help the DFA to come up with a better system.🙏

  • Ako po ay naka appointment ng march 5 sa oras na 11-12 ay naka confirm na kaso po nung sabi po ay pay now sa pay maya kinukuha po ang card number wala nman po kasi akong ganun… Iniintay ko po ung confirmation na kung pede sa ibang paraan ko cya mababayadan ..wala pong code na eniemail po kasi

  • Good day po. Nag email po ako ng several times sa oca. cl@ gov. ph at sa passportconcerns. gov. ph para sa courtesy lane ng husband ko kasi paalis na po sya this coming december 8 pero wala pong reply yung email na nasa website nyo. please guide us po. Thank you

  • Good day po nakapag Bayad na po aq sa Bayad center wala pa po akong na receive na 2nd e-mail po ng dfa.
    SalamAt po.Hinde

  • Good morning po…. 2 po kami nag pa appointment,,, ung isa pa new at aqo po renewal,, ung saknya po dumating ung reference code,, pero ung sakin po wala pa po gang ngyon,,, ehh sabay namn po kami nag pa appointment kahapon!!! Saknya lang po ung dumating saakin wala pa po!!! Pa send namn po ng reference qo

  • Magandang araw po . Wala pa po ako natatanggap ng code at reference number from dfa po . Paki send naman po sa email add ko maraming salamat po

  • Good day po! Nagkamali po ako ng pag lagay ng name , then na confirm na po ng dfa application form ko and may reference number na po and waiting nalang po sa email. But then gusto ko po icancel yun and more than 24 hours na po akong nag antay sa confirmation ng cancellation. Ano po bang maaring gawin po? Para po maka sign ulit ng appointment at application form, pa message po ako sa aking email alipiotatiana@gmail.com

  • Katatapos q lng po mag online ngaun November 24, 2020 WLA pa aq nareciev n code or email n appointment confirmation. Pakisend nlang po s email q.

  • I don’t recieve any email confirmation Or appoinment code for my appointment regards on renewing my passport.

  • Hi po, kahapon pa po ko nagpa-appointment but up until now po wala pa po kong nare-recieve na first email po. Pano po ako gagagwa ng panibagong appointment? Lagi po kasing sinasabi is May appointment na naka-schedule pa ko and need appointment code para mai-cancel. Please pasend po sa email ko. clementine981526@gmail.com

  • Good day. Nag bayad po ako ngayun sa 7 eleven. Wala pa pong send na 2nd email. Paki check po if tama or kelan po ung email nyo. Salamat po Godbless ito po ung email address ko.

    • Hello sir, na resolve na pod ba tong issue mo na ito? Same kase tayo ng problema. Tanong ko sana if ano po ginawa nyo, or natulungan ba kayo?

  • I didnt received my verification code kaya gumawa ako ulit ngayon sabi nanaman APPOINTMENT ALREADY EXIST pls CANCEL your previous appointment! Haay pano macancel havent recv code nga. 🙁

    • Hi ma’am, na resolve na pod ba tong issue mo na ito? Same kase tayo ng problema. Tanong ko sana if ano po ginawa nyo, or natulungan ba kayo?

      • Good day po! Nagkamali po ako ng pag lagay ng name , then na confirm na po ng dfa application form ko and may reference number na po and waiting nalang po sa email. But then gusto ko po icancel yun and more than 24 hours na po akong nag antay sa confirmation ng cancellation. Ano po bang maaring gawin po? Para po maka sign ulit ng appointment at application form, pa message po ako sa aking email alipiotatiana@gmail.com

  • Nagtaka ako.bat nakalagay n already exist yung maggawa ako ng appointment schedule eh hndi k nman n.confirm yung isa na date eh Wala naman akong natanggap n verification code. Paano po yun macancel kasi sabi need to cancel yung appointment schedule. Plus help

  • pa help nmn walang dumating n verification code about s appiontment ko s pagkuha ng passport…nag try ako gumawa ulit kaso already exists n nag hi2ntay ako n mail s email ko wala nmn po dumarating plsssss help my concern salamat

  • Gud pm po.. nakapag bayad na po aq kaninang 3pm sa bayad center pero bakit hanggang ngaun wla padin po aq natatanggap sa gmail q po na booking confirmation para po ma iprint kuna po sana.. Pls po paki sagot po, salamat… fayevillanueva093@gmail.com

  • Good day po nag email na po ako simula kahapon para sa renewal po ng passport ko pero hanggang ngayon po hindi pa po ako naka tanggap kng kailan po ang appearance ko po..salamat po

  • Hi, I scheduled an appointment for Nov 28, and paid already today din Oct. 19, and I havent received any email for the confirmation of my appoint as well as for my payment. Paano po kaya yun? Nag error po ang PASSPORT.GOV PH after the payment. Paano po gagawin dun?

  • Good Afternoon nakapag bayad na po ako for my slot or passport schedule pero wala pa po akong natatanggap sa email ko ng confirmation. need ko yon para ma print na ung form ko.

  • Good day po. Hindi ko po na recieve ung email na nakapag bayad nako. Need ko na po epaprint yun kasi nov. 5 po schedulae ko sa DFA Paniqui. Please po pa send nlang po sa isa kong gmail. Thank you

  • Good am po ask ko lng po.may appointment schedule na po aq pero wala pa ako nariricve na appointment code.salamat po.

  • hello po . nakapagbayad napo ako then wala pa po ung application code ko and need ko na po maipaprint ung application form ko sa tuesday po ung schedule ko october 20,2020. please pa send nmn po sa email mayleenoureta@gmail.com thank you po.

  • hello po . nakapagbayad napo ako 2days ago then wala pa po ung application code ko and need ko na po maipaprint ung application form ko kasi sa monday po ung schedule ko which is october 19,2020. please send it to my gmail account mesac.herhia09@gmail.com . thank you po.

  • hello po paki send naman po ang confirmation email sakin naka bayad na po ako at need kopo i print out ang appointment APPLICATION kc ung pinsan ko uuwi po sa zamboanga isasabay nya po un kc ang pamangkin ko e nasa malau papo naka tira at wala pong printer malapit sknila na Internet cafe.. pls naman po paki send sa email ko ang confirmation eto po email ko sanchezrhearizza@gmail.com salamat po.. sa 23 ka kc ang appointment nya… pls po

  • Please need your help kasi until this time wala pa akong natanggap na enail ng Refrence Cide para makapagbayad. I need to renew my ecpired passport asap.

  • Good Evening! Nagpa-appointment po ako October 16,2020 mga aroung 3am, bakit until now wala pa po ako natatanggap na reference number. kailan ko po kaya matatanggap yung reference number ko para makapagbayad na ako?

  • Good day. Nag bayad po ako ngayun sa 7 eleven. Wala pa pong send na 2nd email. Paki check po if tama or kelan po ung email nyo. Salamat po Godbless ito po ung email address ko. mylenetidula33@gmail.com yn. Tapos ung reference number ko DFE0B0SDE1

  • naka bayad na ako thru bayadcenter kaninag 01:45 pm kaso until now di pa rin dumadating ung confirmation email para sa appointment ko. DFA please help me, I need to work this out ASAP.
    paki email na lang sa acct ko calvarmarkanthony@gmail.com

  • please send me email confirmation for my passport application i pay already yesterday oct. 15, 2020 until now i cant receive a confirmation email of me and my son heres my reference number DFMNORZUJ5 my name is gemma c. delgado and my son reference number DFUJY6PY21 his name is joshua ken c. delgado please send our email confirmation soon thank u in advance and godbless :* heres my email address gencruz98@gmail.com

    • Ako po ay naka appointment ng march 5 sa oras na 11-12 ay naka confirm na kaso po nung sabi po ay pay now sa pay maya kinukuha po ang card number wala nman po kasi akong ganun… Iniintay ko po ung confirmation na kung pede sa ibang paraan ko cya mababayadan ..wala pong code na eniemail po kasi

  • Gud day po nakapagbayad nadin po ako ng fee last october 14 gang ngaun wala pa ako natatanggap na second email,halos lahat po ganito comments dto ,,pakisend din po ang second mail sa account ko.aki_buns@yahoo.com salamat po

  • Good morning bakit po wala akong natanggap na reference number? Baka naman po magagawan ng paraan. Kelangan ko lang pong makapag renew agad.

  • Bakit hanggang ngayon wala parin yung confirmation ng appointment ko for renewal ng passport sa November 10, 2020 at nakaraan pa ako nagbayad sa LBC last Oct 7, 2020

  • Please dfa…marami na kami na nakabayad..pero wala rin mga email confirmation namin…tapos.no refund ang sistemahan nyo…hustisya naman po

  • I would like to ff-up an email confirmation for payment reference code. It will expire on October 16,2020. Waiting for your reply. thanks

  • Hello!

    Paano to this Tuesday Oct 21,2020 schedule ng appointment nia.. kanina 1pm aq nagbyad tru 7eleven, until now wla pa akong na received na confirmation code.. Ngayon lng ako nka encounter Ng ganito..
    Ayaw q tawagin ako Ng manloloko..ung system nyo bagal, kinukulit na aq😭😭..

  • bakit po hangang ngayon wala padin po confirmation msg sa email ko 2 days napo nung nag bayad ako thru 7/11 until now wala pa din ung 2nd email

  • Hellio po nag bayad na po ako ng passport fee pero wala pa rn akong na rerecueve hanggang ngayon what to do po baka kase pag pumunta kmi don walang mangyari kaseng walang confirmation please send to my email babyshit3p5@gmail.com

  • nag appointment po ako 2 beses sa anak ng tita ko sa dalawang beses na pag appointment ko wala parin akong reference number na natatanggap pano koba mababayaran ang appointment slot ko??? pls send nio naman po sakin ang reference number eto po ang gmail ko
    sanchezrhearizza@gmail.com

  • Good day! i just wanna ask on what to do to my confirmation email I alrealdy paid it last september 28, but until now I haven’t receive it. i hope I can get response to this, by the way my schedule is Octeber 13,2020 on tuesday. thankyou!

  • Paano magkuha ng online appointment sa embassy riyadh mahirap po kumuha ng online appointment pwed po direct na lng sa dfa..

  • Hi gud day po nagpa appointment po aq ng passport pero po wla p po aq ntanggap n refference no. Pra po mka bayad n po aq nka schedule po aq ng august 28 2020 paano po kaya yun?

  • I apply my passport renewal last July 28,2020 and pay in Bayad Center and the appointment schedule on August 11,2020 Name: JULIUS ANTHONY A.SALGADO i didn’t recieved the email appointment confirmation..What should I do?

  • Hi good day.
    I paid my passport appointment at 711 yesterday around 11am but I have not received a confirmation yet. This is my reference number DFO8HIKPJ9.
    Heres my email add frecemiento@gmail.com.
    Kindly send the confirmation here. Thanks.

  • I scheduled for a group appointment, and paid it thru 7/11. After paying it i received a confirmation email, however my mom didn’t.

    Please help. thanks

  • Good day DFA .
    I have paid the amount through USSC Bayad Center.
    Checked the reference number and there is no mistake in making the payment.
    Wala din po ung second email..
    Thank you.
    It’s been 2 days since I deposited my payment.

    • Wala pong dumating na confirmation email.nagbayad po ako nung aug 3, 2020,aug 10 po appointment ko,hangang ngayon wala pa din po dumadating.ito po yung reference number DFGAC57GO1

    • Good Morning DFA .
      I have paid the amount through Bayad Center which is GCASH
      and it was successful payment.
      There is no mistake in making the payment and followed the steps.

      Wala din po ung second email messsage na confirmation of my passport renewal appointment.

      It’s been 2 days since I deposited my payment.

      sa august 14, 2020 ang schedule ko. ano gagawin ko ngaun?

      Thanks

  • I already paid for three persons for the renewal of their passports and received confimation from coins.ph regarding the successful payment. But still I didn’t receive any confirmation from DFA

  • Gud am… I already paid 1,000 THROUGH Bayad Center on July 31, 2020 for my passport renewal with payment reference. #DFPDMOTT22 but have not yet received my appointment confirmation till now.. now.

    Please help me with this problem. Salamat po.

  • hello po nakapagbayad na po ako thru truemoney po nung august 2. pero wla po akong nareceive na email confirmation. sa august 10 na po yung schedule ko 11:00-12:00 sana po pakifix po ito.

  • Good pm. I haven’t receive any confirmation email. I already paid my appointment schedule thru 7/11 last friday (july 31, 2020) and my appointment schedule is on august 7, (2020). Thanks. please

  • Nakapagbayd na po ako tru gcash. Pero until now di pa din po ako nakakareceived ng Appointment code. Aug. 11 po ang appointment 1400-1500.

  • Hello kindly assist me,i paid for 3 persons in 7/11 last July 30 2020. Yet i didnt recieve my appointment code.our appointment will be on August 11,2020 between 10 to 11 am at SM Dasmariñas City.i called all your DFA telephone provided but nine of them areavailable to talk.hoping for your past response.thank you

  • Wala padin po aku natatanggap na confirmation email. Aug. 11 schedule ko. Sana po mag reply kayo kung nong dapat namin gawin salamat.

  • I didn’t receive a confirmation email I’ve already paid it thru 7/11 and my passport appointment is tomorrow

  • ask lang po ano po dapat gagawin 7 working days na po since nag online appointment ako at nakapag bayad napo ako through western union and now wala parin akong confirmation na natatanggap aug.11 na po yung appointment schedule ng ante ko .. ano po dapat namin gagawin ????

  • Dear DFA, I set an appointment as a group for 3 persons. I have paid it electronically via visa card for 3000 Php. Until now, I did not receive yet our Appointment Code. Please do something for us.

    • Same problem paid also using credit card…no email whatsoever. Emailed DFA numerous times and also made calls… till now still awaiting for my confirmation email.

  • Hello po nag bayad nko kahapon sa 7/11 3 Appointment po binayaran ko 3K po yun ..paano po i dodnt recieve any conformation email.. help

  • More than 24 hours na ng makapag bayad ako thru gcash pero hangang ngaun wala parin akong confirmation na narereceive my appointment is on August 6 panu po kaya ang gagawin ko? Anyone can help me please?

  • Nagbayad n po aq kahapon pgka recev ko ng reference nmber tru g cash. Pero until now wla p ang code.

  • Same problem but hindi saaken sa kapatid ko kase saamen ng Mom ko is nag send naman pero yung nag ka problema lang talga sa kapatid ko na walang sinesned na email but bayad na din naman sya pwede bang ung resibo nalang ang ipakita namen if wala taga paden masesend sa email nya? someone? August 14 po ang Appoint ment namen i hope mag send paden sya within this week

  • nakabayad na po ako sa bayad center para sa passport appointment..pero wala pa din ako natatanggap na confirmation code?aug 18 sched ko po

  • Ask ko lng po bakit wla pa din pong confirmation code po akong ntatanggap nkpgbyad na po ako sa 7/11 sa bngay nyo po na reference number…halos 2days na po ako ngaantay ng message nyo po sa email ko pero wla po tlaga khit san ko po tgnan ..please ano po bang dpat gawin sa august 17 po ang appointment ko?😓

  • Got a reply from @DFAPHL Twitter account that the original receipt is enough (if you paid online, there’s already a 17-digit appointment code in the receipt sent by PayMaya) if you still didn’t receive any email from DFA and it’s already your appointment day.

    • Hello and Good day. Just want to ask if you have made your appearance already? and if they accommodated you even just by having the paymaya receipt? Same issue paid online and no appointment confirmation email rcvd from DFA. Thank you

    • Hello and Good day. Just want to ask if you have made your appearance already? and if they accommodated you even just by having paymaya email receipt. Thank you

  • I paid online via a debit card then I was redirected to the portal of DFA and it says that my transaction is failed but they already sent me an email regarding my payment and it was deducted on my account. I haven’t received the second email regarding the appointment code. Thanks!

    • Mine was different. Transaction was successful, amount charged from credit card, but I was redirected to a blank page with this error:

      Something went wrong
      Sorry, an unexpected error occured, please refresh page by clicking here.

      However, I received a receipt from their payment processor PayMaya, but no e-mail from Passport.gov.ph. Haha!

  • I paid online via credit card. Then it redirected back to passport.gov.ph. However, there’s no e-mail. Yay! But I have a confirmation number screenshot after the successful payment.

    This is crazy.

  • hi. same problem here. wala padin po ako narereceive na confirmation email. i paid already last july 23 sa bayad center but until now wala padin ako natatanggap sa email. pano po kaya un? thanks

    • Sa dami natin na naging ganito, I’m pretty sure there’s something wrong with their MX server . And they don’t know how to fix it.

      I received an e-mail from PayMaya right away after successful payment. However, passport.gov.ph didn’t send any e-mail with my appointment details.

  • .wala parin ponakong narereceive na second email nagbyad n po ako sa bayad center last july 23 but hanggang ngyon wala parin po ung email..
    makakapnta prin b ako sa dfa aseana kht wala nung second email..tnx

  • wala din ako ntanggap na onfirmation email its been 24 hrs pass since I paid mine.. pede kaya mag walk in dala lang yung resibo at print fill out ko nlang yung application form? sino ditto nakatry ?

    • Nakapag pa appointment na ako for august 12. Naka recieve ako ng payment reference number But walang appointment code Tas nagbayad na ako kanina kase 24 hours lang daw nakalagay sa email. Tas wala pa po ako natatanggap na confirmation email. Pa help. Pm me on my fb account. Joi Anne Ashly Lopez

      • pag wala tlga punta kana sa dfa office sa lugar nyu then bring the official reciept and also your reqquirements for passport

    • Baka down Yung system ng dfa ngayon. This day lang ako nagbayad for my August 5 appointment. Di rin kasi ako nakareceive ng 2nd email na confirmation about sa payments ko.

      Add me on Facebook po kasi may itatanong din ako para mas mabilis Ang combo. “HAAFIDZ JABARANI”

    • Baka down Yung system ng dfa ngayon. This day lang ako nagbayad for my August 5 appointment. Di rin kasi ako nakareceive ng 2nd email na confirmation about sa payments ko.

    • I think may diperensya email configuration nila. Wala talaga na sesend na e-mails. Kasi naka receive ako agad ng e-mail from PayMaya na paid na, pero from passport.gov.ph wala sinend na confirmation, kahit sa spam/junk folder.

  • Gud pm po ano po dapat ko gawin s appointment ko …hindi po kc ako makapagpayment dahil unavailable daw po…ngunit hanggang nagyon hindi pa po nacacancel ng system ang appointment nya …patulong po namn ksi kelangan ko n po makapagrenewng passport ko

  • Hello po wala po ako na rereceive na code po from dfa, kailangan ko po sana palitan un location ko po kaso po need ng code eh wala po dumadating na email.

  • Hi po Good Evening , Been waiting for email confirmation po peru wala pa pong dumarating . Nabayaran ko na po sya peru wala papong dumarating na email confirmation. thanks

  • Nkabyad na po ako s western union pero wla pung dumating n email .khit s junk/spam wla po paano po iyon tumawag din po ako s dfa hotline wlang sumasagot
    Anu byan? payment reference no. DFAZPJDKR4

  • Dfa nagbyad n ako kahapon ng through paymaya bakit hangang ngyon wala pa ung confirmation ,bukas n ung appearance ko sa dfa san fernando la union DFT9PTDKR0
    Pakisend nlng po sa email ko xeirasophia.abayari@gmail.com

    Jul 19, 2020 1:46:6 PM: Cool! You have paid PHP1,000.00 from your PayMaya Account to DFA with Account Number DFT9PTDKR0. Your available balance is PHP7,004.45. Ref# 020105269789

  • Hello po good evening po..till now po wla p rin po ako n recieve n confirnation email s DFA..Ng apply po sko s DFA ng 01 July 2020 at nka recieve po ako ng unang email po ( reference number DF0WPGHQZ9 ) at nagbayad po ako s 7 11 nung 02 July 2020 13:02 pm till now po wla p rin po ako n recieve na email. 21 July 2020 2pm to 3pm po ang appointment ko po sa SM Baguio. Anu po gagawin ko po. Thanks.

  • i did not receive any email from dfa about the application form after i make the payment of dfa … I needed badly my passport ..

  • HI! wala po akong nareceive na confirmation email
    nakapay na po ako sa 7/11 nung july 13,2020
    ang appointment ko po is july 22, 2020
    reference number: DF50ELNSB3

    • Dfa nagbyad n ako kahapon ng through paymaya bakit hangang ngyon wala pa ung confirmation ,bukas n ung appearance ko sa dfa san fernando la union DFT9PTDKR0
      Pakisend nlng po sa email ko xeirasophia.abayari@gmail.com

      Jul 19, 2020 1:46:6 PM: Cool! You have paid PHP1,000.00 from your PayMaya Account to DFA with Account Number DFT9PTDKR0. Your available balance is PHP7,004.45. Ref# 020105269789

  • Help po. 24 hours na po ako nag aantay. Wala pa po confirmation. Paid na po. Reference Number : DFMTLYVPC9. Ang kasabay niyan, may confirmation email na. Yan lang po di pa nakareceive.

  • Pahelp naman po nkafill up akoh ng online form pero wlang dmating na confirmation.. And now gmwa ulit akoh gmit ibng account gnun pdin dkoh nmn macancel ung appointment dhl need ng appointment code ee wla nmn confirmation slamat po s ssagot

  • Pkiayos naman po ng system. Bayad na po ako pero wala pang confirmation. Pano naman maiprint ung need na requirements.. e mandatory pa naman sa inyo ung form.. wala pa akong narereceive na confirmatory msg mula sa inyo. July 28 appointment ko for renewal.. thanks.. please ..

  • I was able to talked to them just today and said they are having a system upgrade kaya nakaka experience ang mga applicants ng delay sa Appointment Code and Confirmation. I just hope na makapag re appoint tomorrow as they promised since I wasn’t able to receive an appointment code on my first application last July 05. They are very accommodating naman once you call them.

  • ngaun appointment pero wala p rin un confirmation, anu ba yan, asa dfa office na ako hinahanap sakin ung confirmation pakiayos naman. mukang mabulilyaso pa. pakiayos nmn po

  • ngaun appointment pero wala p rin un confirmation, anu ba yan, asa dfa office na ako hinahanap sakin ung confirmation pakiayos namsn

  • WALA PA RIN YUNG CONFIRMATION LETTER KO SINCE JUNE.30 PA SCHED. KO NA SA JULY 21. ILANG ARAW NA YUNG LUMIPAS WALA PA RIN AKONG NARERECIEVE

  • as of now may na recieve na ako duon sa bagon naapoint ko pero duon sa isa kong naapoint last July 10 Wala pang reference number hanggang ganyon pero naka pay na sa 7/11

  • Hi. Same situations here. Almost 72hours waiting and callong hotline and i already do a report. Kamusta po nakakuha na po ba kayo ng confirmation code? 😥 Bukas na po kasi ang sched. Ko. Ano po ba daapt gawin????

    • Hello sis same situation 24hrs na pero wala pa rin confirmation ano ngyari sa appointment mo ok na ba? Nag send na sila sayo ng appointment confirmation?

  • Excuse me po, nakapagbayad na po aq sa 7/11 reference q okey naman. wala pa aqng narereceived after pabayad q sa 7/11

  • Kindly send po ng confirmation ko nakapag bayad napo ako kahapon sa 7/11 hanggang ngayon po wala parin akong natanggap na email sa July 14 po yung schedule ko. Reference # DFRIJRPDW6. Please send nalang po dito sa email cornelia.claudette@gmail.com

    Thank you!

    • Wala pa po aqo natatang na confirmation until..apoinment na po ng pinsan qo ngyn noong jully 2 qo pa po binayadan.. Pa cancel na lng po ng apointment ni viola katrina flores.. Nag total lock down na dto sa lugar nmin hindi na makalabas..

  • wala pa po ako na received na confirmation email pero nakapag bayad na ako bukas na iyong appointment july 6, 2020 pakisend naman po sa email ko jinsdhie@gmail.com ref no. DFWINIE5D1

    Thank you

  • Re: URGENT

    To whom it may concern:

    I would like to follow up my Confirmed Application Form with receipt, since i already paid the Php 950 for Passport and the service fee in 7 eleven at June 30, 2020. The 48 hrs are already left but i do not received any confirmation.

    Please see details below:
    Date of Appearance: July 09, 2020
    DFA Site: DFA NCR SOUTH ( Metro, ATC, Muntinlupa City )
    Time: 11:00 – 12:00

    I have a proof that i successfully paid the exact amount and convenience fee for Passport.

    Hoping for your kind consideration and soonest response regarding on this matter.

    Thankyou,
    Alma R. Batac

  • I didn’t receive an email confirmation from DFA after ko pong mabayaran unG passport fee .. anO pong gagawin ko?

  • Hi, I already have an existing passport appointment but I accidentally cancel when it is about to pay already, because the balance in my PayMaya wallet is not enough. I thought I already received an email about reference code but I didn’t.. Please help me. I need a reference number in order to pay. Thank you.

  • walang pang confirmation na send sa email ko, nakabayad na ko at lahat ng hotline tinawagan ko na pero unavailable sa friday na yung appoinment anong gagawin ko…..

  • Good eve po
    Nakapag fill up na po ako ng appointment schedule ko sa dfa pra sa personal apearance pero wala pa po ako narerecieve o ntatanggap na apointment code.july 8 po schedule ko .ano po dapat kong gawin salamat po

  • Good day po

    Naka bayad na po ako noong June 2 hanggang ngayon wala pa akong na tangap ng conformation pero yung status ng pag bayad ko success naman nag email na din ako sa dfa appointment june 10 po yung schedule. Pa help na po ko baka tawagan na ako ng office.
    Salamat

  • nkapagbayad n po ako khapon pero hanggang ngaun wla dn po nrereceived s email ko ngbyad po aq s true money bkit po gnun nkailang check n ako gang ngaun wla p rn ano po b dapat gwin kc ngawa ko nman po ung step eh..

  • I didn’t receive my confirmation code. I already paid through LBC Bayad Center wit h a ref no. 1-112A3ZW154025

  • Ilang beses napo ako nagbook mg passport renewal pero wala po akong natanggap na confirmation code pero naschedule napo sa march 11 yong passport appointment ko ?

  • wala po ako narecieve na appointment code, March 10,2020 po ang appointment ko, SM Megamall. papano pupunta kung hindi na send sa email add?

  • wala po akong na receive na payment reference for dfa passport appointment. I tried to make a new appointment however my appointment still exist and need to cancel first in order to make a new appointment. Could you help to send my ref# thru my email
    missylea.1204@gmail.com

  • wala po kong nreceive na payment code, twice na po ko nagtry..
    Ano na po?
    dati 6 months before bago makakuha ng sched,
    ngayong may sched na ganito naman.

  • wala po kong nreceive na payment code, twice na po ko nagtry..
    Ano na po?
    dati 6 months before bago makakuha ng sched, ngayong may sched na ganito naman.

  • sa totoo lng walng kwenta ang online appointment nyu, so anung gagawin ng gobeyrno hahayaan nlng na ganito ? gawa ka ng gawa hindi ka nman mkakarecieve ng confirmation code ?

  • Good day
    Pwede din ba na don nalang mag bayad sa dfa? Nag pa. Schedule ako sa 28 tapos hindi ako nag bayad cancel pinindot ko, so ok kng ba na don lng mag bayad mga sir maam?

  • god day.. tanong k lang nag bayad po ako nong feb18 .2020 paid true money phillipines eto po yong ref# 177A4H8110607 ..1250 po yong binayaran ko hanggang ngaun po wala paring dumadating na conformation

  • Hi, Sana po makatulong tong comment ko. Nung Jan. 19, 2020 9:43pm ng nagbayad ako via GCash pero tulad niyo hindi ko din agad natanggap yung “Confirmation Notification” na email. Ang una kong ginawa ay tumawag sa customer service kung saan ako nagbayad at yun ay GCash. Ang sinabi ng GCash sakin ay pumasok naman daw yung payment ko papuntang DFA baka lang daw na delay yung payment papunta sa DFA.. Pangalawang ginawa ko tumawag naman ako sa hotline ng DFA (02) 8234 3488, dyan po ko tumawag. Ang sabi naman sakin sa DFA, wala pa naman daw dumadating sa kanila na payment ko. Sinabi din nila sakin email ko daw sa kanila yung “pay receipt” na galing sa GCash na patunay na nagbayad ako. Eto ang email na binigay nila sakin “appointment@passport.gov.ph”. At sinubukan ko din mag email dito ” info@passport.gov.ph“. eto ang email ko sa kanila.

    Hi,

    I didn’t receive an email confirmation in my passport renewal appointment. I already paid the processing fee thru GCash last night around 9:43 pm. But unfortunately no email confirmation until now. I also paid my wife and uncle’s processing fee thru GCash and they received their confirmation right away. I already called GCash customer service and they have confirmed that the payment was processed successfully to DFA. Here’s my payment reference number: XXXXXXXXX. Please also find my attached GCash pay receipt below .

    Thank you

    At kaninang umaga. Jan 21 around 7:47am sa awa naman ng diyos dumating naman yung “Confirmation Notification” ko kahit lagpas na siya ng 24 hours simula nung nagbayad ako. Try niyo lang din po yung proseso na ginawa ko. Subukan niyo din tawagan yung mga hotline na binigay ko at email na sinabi ko. Kung ibang mode of payment kayo nagbayad alamin niyo yung hotline nila at tanong yung status ng payment niyo. Sana nakatulong sanyo po tong komento ko. 🙂

  • Good morning dfa,hanggang ngayon wala pa rin ako na receive na email confirmation, tapos na ako nag pay ref no.DFRK5KH7H4 appointment ko ngayon na 22 time 3:00 …

  • DF4UEH9YX2, this is paid but no email confirmation. Please check this on your system. Because it didnt even rejected my money upon payment it simply accepted my payment so i am expecting that my transaction was already approved and process

  • Hi. Magtatanong lang po. Sa mga hindi po naka- received ng confirmation email at nakapunta na po sa DFA, pwede pong malaman kung kinonsider pa din po yung appointment nyo without the confirmation email? Thanks!

  • Good day po same po Rin NG ibang ung nangyari po SA akin..January 13 PO ako nagbayad po..walang parin po akong confirmation Hanggang ngayon..Sana po mabigayan po ng solusyon po..Ito po Ang email jolingamarcha@yahoo.com..salamat po

  • Good Day po,
    Follow up lang din po sna ako ng 2nd email confirmation of payment ilang beses na po alo tumwag sa hotline ang sabi nagreflect naman daw po ang payment. Sbi po wait ko lang after 24 hours kasu last jan. 13, 2020 till now po wala padin po ung email kahit na everyday ako nagfollow up.
    Thank you

    Reference number: DFJ2JHMLR5

  • Bukas na schedule ng appointment q pero until now wala padin ung 2nd email, pano ba un, nakatatlong beses n aqng twag sa hotline nyo pero wala pdin nangyayari…
    Reference No. DF1Q1T4AG1
    Sayang naman yung binayad q if nde aq iaallowed kumuha bukas dahil wala a ung 2nd email, nung jan 13 pa bayad na un… Kindly help nmn po to fix this problem…

  • Nyare dfa d makontak mga hot line nyo naipadala na ung bayad sa appointment pero wlang email ayos nyo naman serbisyo nyo tas sasabihin nyo NON REFUNDABLE

  • hi pls nka bayad napo ako and sa january 22 na ang scheduled appointment ng pinsan ko pls naman paki settle nyo huhuhu.

    account number. DFHNOGZCB3

    -DFA Payment Reference Number DFHNOGZCB3
    -Mode of Payment Reference ID: PAYMAYA 001503359347
    -Date of Payment JAN 15, 2020
    -Time of Payment 11:34

    Application Details:
    Applicant Name ERIC LLOYD APARECE
    Scheduled Appointment (Date and Time) Wednesday, Jan 22, 2020 / 11:00 – 12:00.
    DFA Branch Davao (SM City Davao)

  • Hi Magandang Hapon. Bakit wala pa po ang confirmation email? Nakapagbayad na po ako kahapon pero until now wala parin yung confirmation. Pls po pa follow up kasi Jan. 16 na po yung appointment ko. Here’s my reference DFRBCECOJ4

  • plzz namn po paki zend ng 2nd email para sa confirmation
    friday na po schedule namin
    bakit hanggang ngayon wla pa.

    naka bayad na kami sa 7/11 24 hours na po nakalipas wla.pa rin sa email ko
    ito po reference namin
    DFXIEQV4X7

    thanks hope you respond us
    god bless

  • Good day mam/sir,

    Bakit po wla pa yung appointment confirmation ko samantlang nagbyad na po ako kahapon sa 7/11.. Jan. 16 po sana ang appointment ko peru wla parin reply sa email na confirmation. Please po pa follow up. Néed ko po na renew passport ko.

    ryanpacumba29@gmail.com po ang email ko. Maraming salamat

  • Hello po Good noon po.! Bakit po wala pa ko natatanggap na Confirmation for my appointment ee naka bayad na po ako ng passport ko tru BAYAD CENTER! Pls send my confimation for my appointment form.. eto po reference number : DFWANRV2C5
    THANKYOU

    • Hello po Good noon po.! Bakit po wala pa ko natatanggap na Confirmation for my appointment ee naka bayad na po ako ng passport ko tru BAYAD CENTER! Pls send my confimation for my appointment form.. eto po reference number : DFWANRV2C5
      THANKYOU

  • Sched ng hubby ko this jan 16 naka bayad na kami pero wala akong na tanggap na confirmation galing sa inyo..paki send nman po..

  • Pahelp naman po ksi sa friday na schedule ng appointment ko kaso wala pa po ako narerecieve naconfirmation sa gmail ko para mapaprint ko na po .. nkapagbayad naman na po ako kaninang umaga eto po gmail account kielhezekiah@gmail.com

  • Bat ganon wala pa din akong narerecieve na confirmation ng passport appointment ko e nkapagbayad naman na po ako..

  • to DFA nakapag bayad na po ako ng payment bakit po hanggang ngayun wala paring 2nd email para ma pa print ang schedule ko..

  • Hello! I didn’t received the appointment code when I booked last December 28,2019. Though I tried several times to resched, I just can’t, since the system says that I already booked an appointment. I have it scheduled on January 15,2020. What should I do? I’ll wait for the immediate response. Thank you.

  • Wala po aq nrecve na appointment code sa gmail q.patulong nmn po pls.di ko po alam pno ko bbyaran at kung pano ko mkikita ang previous appointment q.hnd n po aq mkgwa ng bago kc po meron n dw .pwede po ba aq mkakuha ng new appointment code? Kailangan q na po kc mag renew .thanks in advance

  • good day, wla po ako nareceived na e- receipt and form from dfa,nakgpsettle n na po ako payment thru paymaya account..pahelp po salamat..

    Name: Jhon Paul Rivera
    reference number: DFFTHNVNR0
    Date applied: January 08.2020
    Date paid: Jauary 09,2020
    BRanch paid: Paymaya account thru dfa
    receiptTPa/ reference: 000823264506
    Receipt AR#:20009920153264506
    Amount: 1000
    Date and time of appointment: January 13,2020 Monday 1-2pm
    date ang time: Xentro mall Malolos City
    email adress: jhonapaladin96@gmail.com
    contact number: 09491040664

    On Thu, Jan 9, 2020, 4:29 PM DFA Appointment <appointment@passp

  • Hello po.. nag aplay po kami mag asawa ng multiple application for passport renewal last january 7 … Yung asawa ko nakatanggap ng email sa passport appointment pero ako.. walang dumating na email para sa passport appointment details para mabayaran ko yung payment.. pano po ba to? Di ko din ma cancel appointment dahil wala akong appointment code… Pls help…

    • UPDATE: If you did not receive your appointment details, you may contact the following number for more information: (02) 8651-9400.

      Prepare ninyo lang po yung details:
      -DFA Payment Reference Number
      -Mode of Payment Reference Number (e.g. Gcash Transaction ID, Bayad Center Reference Number, etc.)
      -Date of Payment
      -Time of Payment

      Application Details:
      Applicant Name
      Scheduled Appointment (Date and Time)
      DFA Branch

  • Wala pa rin po kaming confirmation email nung january 3 pa po kami nagbayad dalawang account po. Eto reference number DF7KKPWXW7 at DFTZZA1MW2

  • Nakapagbayad na ako kahapon after ko ma receive angreference number pero bakit hanggang ngayon wala pa din akong na receive na confirmtion email? Ito po yung reference numbe ko DFQ83IMQP9 at ito ang email ko jennielynrivera4@gmail.com. Sana maayos nyo po sayang pera namin.

  • Ako din 24hrs na wala p din..2mawag ako s dfa sbi nman still pending pero s pnag bayadan ko successfully na..tapos ssbihin p d dw accredited un..samantalang ok nman dati ung mga nbayadan ko..tsssskkkk

  • Kami din po. Hindi pa kami naka receive ng second email para sa confirmation. Tapos na po kami naka bayad. Yung GF ko hindi pa naka receive ng second email. Tsk

  • I already paid the said amount for the passport application ( renewal ) and i am not getting the confirmation email about the payment. But the status of my payment was success already. I already doubled check the reference number and it was indeed correct. I need a prompt responses about this. Thank you!

    • Ganyan din po sakin. Pero sa pinag bayaran ko ng payment bngyan ako ng receipt and it seems like tama nmn ref # and all. But til now wala pa dn

  • Good morning concern lang ako . Kasi nakapag bayad nako kahapon pa so . Diko pa narereceive yung code.. diba 24 hours lang ung expiry nung pag bayad ko baka maabutan nun at ma cancel yung appointment ko po have a good day thank you…

  • Ilang araw ba bago matanggap ung email ng dfa after mong magbayad kasi chineck ko na if nasa spam ba o nasa trush ko oh baka mali ung reference no. Na nilagay ko sa bayad center bakit ganun wla pdin ako natatangap mg aaltay pba ako o tatawag na malapit na ung appointment ko..

  • Wala pa po akong natanggap na confirmation email nakapagbayad na po ako. Sana po ay makatanggap na po ako kailangan ko po kasi ipakita sa parents ko. Good day!

  • I Al ready paid but wala po ako narecieve na confirmation need ko n po kc agad pano nio po ako matutulungan

  • I already paid na po but wala pang na recieved na confirmation i don’t have hotline number so please help me with this problem

  • Kailangan bang magbayad muna bago maresib ang confirmation code?
    Wala pa kxe aq nareresib na code
    From cagayan valley pa aq..
    Waiting sa passport code jere in baguio
    Please paki check

  • Nakapagbayad na po kmi kanina po sa bayad center pero wla pa po kami na receive na confirmation ano po gagawin namin? Eto po ung ref #DFGX4WKW86
    We need help

  • Paano po mam/sir nkpag bayad na po kmi sa bayad center or 7 eleven po kaso wala po dumating na apointment slip po samin paano po gagawin nmin?
    Ito po ung ref. Num
    Df3en0w056

  • Paano po mam/sir nkpag bayad na po kmi sa bayad center or 7 eleven po kaso wala po dumating na apointment slip po samin paano po gagawin nmin?

  • Hello
    nakapag bayad na po ako pero until now wala pa rin appointment / confirmation code ko.

    ito po ref. # ko
    DFCII4TFB5

  • good day po pwede po pkisent ang code ko sa appointment ko po sa passport di ko kasi nakuha po eh para po mabayaran ko n po salamat

  • Hnd rin po aq naka received ng confirmation nag bayad n po aqo nung dec 12 wla p rin po aq na tatangap now.. pakisend n lng po dito sa isang g mail account ko po na imperialmaritess817@gmail.com pra mata ggap ko pls.. hnd ko n po kc ma retrieve ung isang gmail ko ee.. n imperialmaritess4@gmail.com dyan po kc binigay ko n gmail peo wla ko natatanggap paki send n lng po jn sa dlwa account ko pls.. pakiusap.

  • Wala po akong natanggap n confirmation email bayad n po kaninang 11 po aq nag apointment at nag bayad but hangang ngaun wala p po ito po ung reference number
    DF4TX2ZYC0

    • Hnd rin po aq naka received ng confirmation nag bayad n po aqo nung dec 12 wla p rin po aq na tatangap now.. pakisend n lng po dito sa isang g mail account ko po na imperialmaritess817@gmail.com pra mata ggap ko pls.. hnd ko n po kc ma retrieve ung isang gmail ko ee.. n imperialmaritess4@gmail.com dyan po kc binigay ko n gmail peo wla ko natatanggap paki send n lng po jn sa dlwa account ko pls.. pakiusap.e ito po reference no.DFRNGAALP7 wait ko n po asap pra po ma print ko n po pls..

  • hi pa help po hindi kopa na received ang confirmation kanena payung umaga dipa dumating pero nabayadan napo. DFDEO9N9U3. bayad napo yan paki send nalang po sa email add ko ang confirmation of appointment para ma print kona sarahgena12@gmail.com yan po email add. Salamat po need lang ang confirmation po

    • nakareceived kana ng confirmation email? paano ginawa mo?
      wala pa din kasi akong narereceived, dec 4 ako nag pay, until now wala pa din yung confirmation email. 🙁

  • I did not yet finish my appointment with dfa… How will I finish it. I am on payment section but suddenly I lost connection. How will I finish it?

  • I didn’t reciecve confirmation code, but I want to reschedule appointment, kaya po sana paki cancel nalang po nung na una Kong schedule salamat po, ok Lang po ba kahit Hindi ko narecieve yung confirmation code ko, kapag binayaran ko po ay diretso parin po ang transuction dhl may na recieve po akong epayment bill galing dfa na kailangan bayaran

  • I didn’t reciecve confirmation code, but I want to reschedule appointment, kaya po sana paki cancel nalang po nung na una Kong schedule salamat po

  • Good day..done na po ako mgbayad with the correct reference # but no confirmation email received yet..nov.22 po ang sched…sana mafix po ito soonest..thank u

  • Magandang araw po pki cancel po yung appointment ko wla po kc ako ntanggap na confirmation code sa email ko kya di po ako nk proceed MARAMING SALAMAT PO

  • Good day! I made an appointment for passport application today, but i havent receive any email message for the appointment code in able for me to pay for the fee. How long it will take to receive an email message from DFA? Thank you

  • Good afternoon, wala po akong natanggap na confirmation email s group appointment namin for tomorrow. Nag bayad na po kami last friday sa bayad center thru BDO. 3 persons po kami mag aapply. Paki send nalang po sa email ko kasi di naman matawagan yung hotline nyo dito sa davao pati ibang hotline na nakalagay sa site nyo.

  • Gd day..nakabayad n po ako pero walang confirmation n dumating..nov 19 po ang schedule appointment ko..please help nmn po…

  • Good am I have already paid po para sa appointment ko for renewal ng damaged passport ko. At wala akong natanggap na confirmation email, kahit sa spam folder ko. I’m in a hurry too since my flight will be next month. DFZX8DO0T3 ang ref number. Patulong naman po

  • Good day. I made an appointment for passport application but i havent receive any email message for the appointment code in able for me to pay for the fee. How long it will take to receive an email.message from DFA thank you

  • Hello po good evening.
    Nag appointment po ako ng isang renewal sa dfa clarin misamis occidental and isang dfa gensan po.ang isang email ko po na ginamit,rebeccamalin1010@gmail.com
    At ang isa po ay pie.sweety60@yahoo.com.ph parihas po na wla pa akong natanggap na ref# puede po bang malaman bakit ganon?
    Tnx po

  • hi I am Severino Caoile Jr. its been 2 days na nagbayad ako sa passport sa bayad center pero wala po confirmation na na received paki send nalang po oct. 23 po schedule ko. panu ako makapunta if wala confirmation na na received sa email. pls. send to my email sarahgena22@gmail.com. yung reference number na binayaran ko sa bayad center DFLLADD1S5

  • pls. send to me my confirmation of appointment already paid passport in bayad center 2 days na wala pa dim dumating na confirmation sa oct. 23 2019 napo sana ang schedule of appointment 😭. what should I do any advise diko pa din na received sa email

  • Didnt receive reference # in my email
    I already booked my appointment but i cannot process my payment yet since i havent receive any emails yet. Please help. Many thanks

  • Pakisend nanpo sa email ko ing confirmation code .nakapag bayad na po ako .badly needed lang po .nakapag leave na ko that date .salamat po pakitulungan po ako please

  • I Didn’t receive confirmation code .how can i get my receipt and form please help me .i already done na po sa payment

  • Hiilang beses napo ako nag appointment mga 3rd time na ata toma niwala poako nareceive na appointment code sa ymail ko check ko spam wala din po bat po ganunpero try konagappoint uljt sabi ezistjng na daw jng pinabook kong appojntment problem walang code na dumadating sa ymail ko po pang 3rd time k ona sa alam ko nagtry simula last month wala ni isang dumating na code nasasayng po kasi ung araw. Sana po maaksyonan.

    • PLEASE HELP NAMAN PO..2X ATTEMPT KO NA PO ITO MAG ONLINE SCHEDULE PERO WALA PA RIN PO AKONG NARERECEIVE NA APPOINTMENT CODE SA EMAIL..YUNG 1ST ATTEMPT KO PO TINAWAG KO PA SA DFA,SABI PALIPASIN KO NA LNG MUNA NG 48HRS MBUBURA NA YONG 1ST APPOINTMENT KO..SO AFTER 48HRS, FOR THE SECOND TIME NG ONLINE SCHED ULIT AKO WALA PA RIN PO…PAANO PO BA TALAGA,FIRST TIME KO PO ITO…TULUNGAN NYO NAMAN PO AKO SA APPOINTMENT CODE KO…PAANO PO MAKAKAPAGBAYAD AT MKAKAPAGPRINT KUNG WALA NAMAN PONG CODE..PLEASE NAMAN PO…

  • Yung sakin po d pa naman napupush tru sa payment biglang nag error at nag simula sa umpisa ulit tapos bigla lumabas may appointment done na. . Wala naman lumabas na confirmation codw from dfa. Wala din sa gmail ko…

    shijohngonzales@gmail.com
    Pa cancel nalang po para maka pag appointment po ako ng bago. 1st time ko please po paki cancel nalang para maka pag pa appointment ako ng bago

  • Bakit wala parin yung apoinment code ko kung pwede po paki cancel nalang po kac po gagawa nalang ako bago scadule yung panfalang emarheyn somodio cajulao po pa cancel nalang po at mag papa re scadule nalang po ako

  • DFA Passport Appointment System – Notice of Provisional Schedule
    Inbox
    x

    appointment@passport.gov.ph
    Tue, Sep 24, 7:31 AM (2 days ago)
    to TINSKY2284

    Dear KRISTINE YVERT GUTIERREZ,

    THIS IS NOT YOUR BOOKING CONFIRMATION.

    You are receiving this message in connection with your attempt to reschedule your previous provisional schedule at Lipa (Robinsons Lipa), on Wednesday, Oct 30, 2019 / 11:00 – 12:00 to a new provisional schedule at Lipa (Robinsons Lipa), on Tuesday, Oct 08, 2019 / 11:00 – 12:00.

    In order for your temporary schedule to be finalized and registered at your chosen passport service site, you will have to confirm your appointment within 1 hours upon receipt of this notice. Failure to do so will automatically cancel your provisional booking to give way to other passport clients.

    To confirm your provisional schedule, click the link below:

    Click here to CONFIRM your booking
    After confirming your booking, a new email message with further information and additional instructions will be sent to you by the appointment system.

    Depending on actual server load and network traffic, the server may take some time before it can send a confirmation email for the selected booking.

    NAGPA RESCHED PO KASI AKO.. YAN PO UNG EMAIL NA DMTING SKIN.. KASO 2 DAYS NA PO.. HINDI KO PO MALAMAN IF NA APPROVED PO BA UNG PAG PALIT KO PO NG DATE NG APPOINTMENT.. GUSTO KO LANG PO MALAMAN AGAD PARA ALAM KO PO KUNG ANO DATE AKO PUPUNTA.. NABAYARAN KO NA PO na din po kasi e… ng pa resched lang po tlg aq ng mas maaga.. sana po mabgyanpansin nyo po ito,, salamat po…

    • hi tanong ko lang nareceived mo yang email nila 2 days after mo nagparesched? at anong nangyari sa pagpaparesched mo same case kasi. nagparesched ako now kaso wala naman email sakin ng approve na yung reschedule appointment. thank you

  • Good day, I tried online passport appointment, I don’t get any confirmation on my email for payment code. I try again for my passport appointment, but it says that I already appointment my passport and I need to cancel my previous appointment which is has a same date. What will I do to know if their is any possible way to let me if I enrolled my passport appointment. Thank you and more power

  • Hello Sir/Madam,

    I would like to ask why i still didn’t receive my ”CONFIRMATION CODE” to download or print out my DFA Appointment.

  • Hello Sir/Madam,

    I would like to ask why i still didn’t receive my ”CONFIRMATION CODE” to download or print out my DFA Appointment. Please be Send it to me its Urgent!.

  • Hi I booked my appointment but I didn’t receive the reference number, I just wan to know how can long can I wait to receive the reference code? Thankyou

  • Reading most of the comments and realizing that I wasn’t the only one experiencing the same problem, natatakot na ako mag proceed baka masayang lang ang bayad ko if ever man walang confirmed appointment packet akong ma receive.

  • Hi I booked my appointment but I didn’t receive the reference number, I just wan to know how can long can I wait to receive the reference code? Thankyou

  • Hi good morning po..nagpa schedule po aq ng appointment pero wala po dumating n code para makapagbayad aq na aq.

  • Hi, nagbyd na ako tru Gcash kaninang 1am at wala parin po akong email confirmation na natatnagap i checked na din na tama ung refernce no, na nilagay namin. I called DFA but no one answered. Please help me to fixed this

  • sir/maam,
    good day po, nagkaschedule na po ako pero hindi po ako nakakuha ng appointment code galing sa inyo pano po ba ang gagawin ko!?

    maraming salamat po!!

  • Hello po ma’m/sir,

    Good day po ask q lng wla din po aq na recieve na email from you kahapon lng po aq nagpa skedule ng appointment slot kaso wla nmn po email paano q ma pa print un nag try ulit aq mag fill up another pro d na po pwd kc I have already na pro paano q ma recv? Need help po need an immediate response tnx and Godbless

    • Good evening pls pa help po d po ako nakatanggap ng email para sa last step ng appointment scheduling august 20 po schedule ko ano pong gagawin.ty

  • Good afternoon sir I’m era Mae Mae macalam,i didn’t receive my email reference number on my appointment schedule,my appointment scheduled is August 5,ano pong dapat gawin ko ?

  • Hi po, wala po ako nareceive sa email ko na reference number JENNIJOE MAMANGUN pwd po paresend for renewal po yung passport ko sa AUGUST 05, 2019 yung appointment. Please passist naman po.

    Salamat po. Godbless!

  • Hi All

    Paki follow up naman po as of this time wala pa akong na receive na confirmation for appointment tapos na po akong magbayad its almost a day na po..

    Salamat

  • Bakit poh ako marecieve n confirmation at reference appointment ko? Paasist nmn poh. Nkailang ulit naku ei.. Salamat

  • Gudam po wala pa ako narecieve na confirmation at reference sa appointment ko.. Pa assist naman po.. Salamat

  • Gud pm po, PA assist nman po bka po pwede pki resend po sa email ko yung confirmation motivation ng appointment ng mother ko Simeona Quintillan Parreno sa July 26 2019 po ang schedule tnx po

  • Help help help help po pls…
    Kailangan po ba mag bayad ka muna ng payment bago ko mareceived yung appointment code para maproceed ko yung next step at makuha ko na sa email ko yung appointment schedule form ko?

  • Very sarcastic. Please accept the reality that there’s really something wrong with the process. Last time was easier when payment is to be done after the actual renewal.

  • Nagpa.appointment din po ako ng august 29 at kahapon po ako nagonline. pero wala po akong natanggap na code para bayaran at di din po nageemail saken ang dfa. Ano pong dapat gawin? Thank you🙂

  • Good day po nag set po ako ng appointment last july 8 2018 pero wala akung ntanggap na code na galing sa inyu po.

  • Good day po nag set po ako ng appointment last july 8 2018 pero wala akung ntanggap na code na galing sa inyu po. Pwedi po na pa send ulit ng code . Salamat.

  • I did not received a confirmation email, as tried to book appointment again today, the site has no available dates to show of any months nor time slots. What happened po sa site ?

  • hindi ko po nareceive yung email and di pa po ako nagbabayad. na click ko po kasi yung cancel gagawa po ba ako ulit ng appointment?

  • No email confirmation received. Called DFA and they tried to resend it 2 times but I still have not received any email. My appointment is at 10am today and I will go there without the printed email confirmation and form. Hope i’ll be assisted accordingly.

    • Good day! What happen po? Nakakuha po kayo passport? Same story po.. di rin nakareceive email confirmation after payment

  • pwede po ba kayo na magdagdag ng reference number sent to email unsuccessful notification sa inyo para pwede po ulit makapag appointment na hindi na maghihintay ng 48 hours? thank you for reminding us to pray and wishing goodluck.

    • Sir/ma’am good pm po wla pong dumating na reference number sakin. S Gmail ko. Po pa assist nmn po. Slamat

  • bakit wala po ako nariricieve na confirmation.panu makukuha appointment code kung wala namn nadating na confirmation sa email ad ko..pls help po

  • Magandang hapon po ma’am or sir,
    Bakit po wala senent na cofirmation code sakin via mobile o email, mga ilang araw ko na hinihinaty peo wala pa din po ang code, sa may 2 po sana yung schedule na nafill up ko.. .
    Name : Junair U Tanggor
    Number : 09201095295
    Passport No. : EC1127427
    Sana po malaman ko na ang resulta before may 2 malayo kc kami jan sa cdo,
    Maraming maraming salamat po sa inyong pagtulong saming mga pilipino ukol sa mga ganitong problima, muli po maraming salamat sa inyong malawak na pang una, Mabuhay

  • paano po pag wala parin yung reference number ko sa passpprt kasi ginamit ko po kasing email is yahoo mail pwede po ba yun?

  • Invalid Transaction Request
    Sorry, but the reference number you supplied was invalid and needs to be fixed before you continue.

    Kindly contact our help desk support for further assistance

    it’s been 2 days already and same message…

    Invalid Transaction Request
    Sorry, but the reference number you supplied was invalid and needs to be fixed before you continue.

    Kindly contact our help desk support for further assistance

  • Wala kaming code na recieve pangalawa nato nang yare ilang oras na ko nag hihintay sa code pero walang code my payment cash pa